Wayne at Redhill was amazing. Great customer service, knowledge and extremely friendly and professional. Took the time to explain a problem I had with my phone. Other occasions have not been so posi... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement2B The Belfry, RH1 1SA Redhill, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
maddie has been exceptionally brilliant throughout the in store service provided since may 15th _ todat greeted by vanessa who helpscollected my phone today and she couldnt have been more helpful'. w... Voir plus
L'entreprise a répondu
I recently visited the Vodafone store in Redhill and was helped by a staff member called Julia, who was absolutely brilliant. I’d been having ongoing issues with my phone and she took the time to wa... Voir plus
L'entreprise a répondu
Fantastic service I was supported changing phones by a lovely gentleman called Wayne. He did so well for me and I do appreciate everything that you did for me. He saved all my data which was very very... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Entreprise de télécommunications
- Fournisseur de connexion internet
- Magasin de téléphonie mobile
- Service internet et téléphone
À propos de Vodafone UK - Redhill
Écrit par l'entreprise
Coordonnées de contact
2B The Belfry, RH1 1SA, Redhill, Royaume-Uni
4,9
Excellent
186 avis
Demande des avis aux clients
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Les gens ont aussi consulté
The lovely lady in Redhill branch
The lovely lady in Redhill branch was so polite and helpful. Patient and informative. Would go back again.
25 mai 2025
Avis spontané
Réponse de Vodafone UK - Redhill
Hey there,
Thanks for the lovely review and fantastic support for store team.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Redhill
Hey Cileste,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Steven was very patient and was good…
Steven was very patient and was good with his service. Helped my with the transfer of data and got me a brand new device that I'm happy.
23 avril 2025
Avis spontané
Réponse de Vodafone UK - Redhill
Hey Sheri,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great customer service
A seamless experience and service at the Redhill branch, thanks to Dennis. 10/10 experience!
17 avril 2025
Avis spontané
Réponse de Vodafone UK - Redhill
Hey Mandisa,
Thanks for the lovely review and fantastic support for Dennis.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very helpful staff
Very helpful staff. Knowledgeable and friendly service from Steven and Julia
15 avril 2025
Avis spontané
Réponse de Vodafone UK - Redhill
Thanks for your review,
Vodafone Social Media Team
Extremely helpful
Extremely helpful, friendly manner, excellent servic3 from Julia
15 avril 2025
Avis spontané
Réponse de Vodafone UK - Redhill
Hi David. Thank you for your review for Julia. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very professional and user friendly
Very professional and user friendly - very customer focused
1 avril 2025
Avis spontané
Réponse de Vodafone UK - Redhill
Hey Peter,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service
Great service, prompt and able to talk me through all the options.
1 février 2025
Avis spontané
Réponse de Vodafone UK - Redhill
Hey Lisa,
This is great to hear! We really appreciate the feedback you've shared.
If you ever need anything, please do not hesiate to reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Problems cancelling an expired account
During a conversation with your 191 cuatomer services, i had a few problems sorting an issue with my account. For some reason they were unable to verify my identity and I had to visit your Redhill store (which was a pain) to discuss my problem with them. I spoke to Steven at the store and he was incredibly helpful, but unfortunately he could not resolve the issue, but helped a lot. I am now left with calling 191 again to hopefully resolve this. Great credit to Steven, and his colleague. They did as much as he can, but the issue is still unresolved. So I need to try talking the 'customer services' / cancellation team again. Steven eas most helpful, thanks, hopefully I will resolve this early next week.
16 mars 2025
Avis spontané
Réponse de Vodafone UK - Redhill
Hi Andy,
Thank you for reviewing your recent experience. If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Advisor Dennis is great guy
Advisor Dennis is great guy, great experience & very professional
6 mars 2025
Avis spontané
Réponse de Vodafone UK - Redhill
Hi Jayden,
Thank you for the great feedback for Dennis, it's very much appreciated. If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Was really impressed with Sonal’s…
Was really impressed with Sonal’s service. She was very friendly and helpful in placing my order.
27 février 2025
Avis spontané
Réponse de Vodafone UK - Redhill
Hi Mustafa,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Excellent service
Excellent, friendly service. Sim card issue hopefully fixed, and a new cheaper contract offered without prompting.
24 février 2025
Avis spontané
Réponse de Vodafone UK - Redhill
Hi Lynn. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Redhill branch
I came into Redhill with a problem and I am not Vodafone. However the manager helped me out. He was excellent. Thank you so
Much.
15 février 2025
Avis spontané
Réponse de Vodafone UK - Redhill
Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team
I would definitely recommend
I would definitely recommend, it was a great experience and amazing customer service and support, 11/10 service,
14 février 2025
Avis spontané
Réponse de Vodafone UK - Redhill
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
It was a great experience
It was a great experience, was very helpful and great customer service and support. Would definitely recommend. 10/10 amazing service.
14 février 2025
Avis spontané
Réponse de Vodafone UK - Redhill
Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thank you,
Vodafone Social Media Team
Réponse de Vodafone UK - Redhill
Thanks for your five star review, Sadie! If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Réponse de Vodafone UK - Redhill
Hi Christine,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
My experience with Vashal was great he…
My experience with Vashal was great he is friendly and managed to help me and I am greatful
17 janvier 2025
Avis spontané
Réponse de Vodafone UK - Redhill
Hi there,
Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
The store manager Nishal was amazing I…
The store manager Nishal was amazing I have had a complex situation with my broadband, as soon as walked in he greeted me with great manners and professionalism. He made a necessary call to customer services behalf of me in order to solve my broadband issue and guided me through the whole process. He was super confident, swift and polite. I walked out the shop with a big relief. Best store manager
19 décembre 2024
Avis spontané
Réponse de Vodafone UK - Redhill
Hi Ebru,
Thanks for taking the time to write such a great review! We're delighted that Nishal was able to resolve your query. If you ever need help with anything else, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Very good customer service at RedHill…
Very good customer service at RedHill Vodafone shop. Vishal was very customer friendly and efficient at his job. Much appreciated 👍
14 décembre 2024
Avis spontané
Réponse de Vodafone UK - Redhill
Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thank you,
Vodafone Social Media Team
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