Amy and her colleague where outstanding on every level of cistomer service.Nothing was too much trouble.She explained everything as mu h as I needed to make the right informed choice about my Upgrad... Voir plus
L'entreprise a répondu
33-35 Carolgate, DN22 6BZ Retford, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Amy and her colleague where outstanding on every level of cistomer service.Nothing was too much trouble.She explained everything as mu h as I needed to make the right informed choice about my Upgrad... Voir plus
L'entreprise a répondu
Excellent customer service on all levels. Personal touch and friendly team. Nothing was too much trouble. Very knowledgeable. So pleased I switched.
L'entreprise a répondu
Being something of a Dinosaur, I received a new iPhone from Carphone Warehouse on the Vodafone Network. Transferring data from my old phone was going sweet . However I failed to transfer my... Voir plus
L'entreprise a répondu
Excellent service, really happy with new phone and contract. Lesley was friendly, helpful and professional, thank-you very much.
L'entreprise a répondu
Écrit par l'entreprise
33-35 Carolgate, DN22 6BZ, Retford, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Tara was great, professional, patient, listened to what I required- didn’t try to sell me anything else, just did what I had come into the shop for- I don’t live in the area, but travel to the Retford shop, as the staff always go that extra mile. Thank you once again.
Simon James

Réponse de Vodafone UK - Retford
Amy was very helpful and friendly. Helped me sort everything I needed to and even got my.bill cheaper on my data plan.

Réponse de Vodafone UK - Retford
Our experience renewing our broadband with the knowledgeable Dom was a great success especially the friendly professional attitude in the shop

Réponse de Vodafone UK - Retford
What a star!
Many thanks to Tara for all her help with renewing our contracts. She was knowledgeable, friendly, helpful and had a great sense of humour.
A great asset to your business

Réponse de Vodafone UK - Retford
Amazing service from tara in store so helpfull and informative will definatly be back and recomend to friends

Réponse de Vodafone UK - Retford
Excellent service today Amy was very helpful and polite Explaining everything to me and helping with the process thank you for your patience and help

Réponse de Vodafone UK - Retford
Tara was absolutely amazing , sh is so patient with me and always explains and helps me with my phone and broadband. I would rather go in to store and have their amazing personal service than do it on line. My dog Baxter loves the girls and loves all the fuss he gets when he visits

Réponse de Vodafone UK - Retford
Amy was amazing! Helped with everything I needed and left with a brilliant upgrade!

Réponse de Vodafone UK - Retford
I had such amazing service in store from Dom, I simply had to write a review! I went into store and really didn’t know what I wanted, Dom guided me through a heap of different options whilst ensuring my needs as a customer were met. There was no hard sell, she just made sure that the predicts and package were right for me. Thanks so much Dom, you’re amazing!

Réponse de Vodafone UK - Retford
Amy was brilliant went in and she sorted my phone out and also got me on a new monthly sim for better than what I was spending both girls in there was super

Réponse de Vodafone UK - Retford
Brilliant service from Amy at Retford dealt with my issue quickly and efficiently

Réponse de Vodafone UK - Retford
Professional Service from Dom who was so friendly and knowledgeable. Really put me at ease and guided me through the range of products so I could comfortably make my choice. Very pleased and highly recommend.

Réponse de Vodafone UK - Retford
Wonderful service at retford, went in with a bill query and came out knowing about some more detailed information

Réponse de Vodafone UK - Retford
Leslie at the VF shop in Retford was exceptional today. I had two specific queries relating to a new contract I have recently entered into with VF. I left the store store with a strong sense that my contract is appropriate for my needs and that I learnt from Leslie that I have options within the contract to be flexible and review things as we go along.
I had a long and very informative conversation with Leslie today in the Retford shop and she was great at explaining the areas where I needed a little education on and she is clearly excellent at handling these type of situations as I wasn’t sure when I came into the shop today if my contract was appropriate- I left feeling confident it was.
So in summary, my experience today with Leslie was excellent and in regards to VF, I am comfortable to continue for the foreseeable future.
rp

Réponse de Vodafone UK - Retford
Lesley offered a range of options and carefully explained the different features and costs. She listened to what I wanted.
She was very helpful in sorting out a couple of glitches and the whole procedure was as painless as possible.
Many thanks Lesley.

Réponse de Vodafone UK - Retford
Amy was very knowledgeable and helped me understand my billing while also sorting me out a new phone

Réponse de Vodafone UK - Retford
Amy was very friendly and so helpful

Réponse de Vodafone UK - Retford
Just visited Retford branch and was very impressed with the level of service provided by Amy! That nice lady not only fulfilled my request but also gave me very useful tips on my plan upgrade! So helpful! I am very happy! Thank you so much! ❤️

Réponse de Vodafone UK - Retford
Popped into store for help with sorting out my account and the ladies in store were very attentive and helpful! Painless and quick service! Will be returning for any upgrades in future!

Réponse de Vodafone UK - Retford
Exceptional service,patient ,friendly and very helpful.Amy went above and beyond and offered us a switch for our broadband which we are definitely going to go for.She is very professional.

Réponse de Vodafone UK - Retford
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.