Vodafone UK - Retford Avis 

165
•
TrustScore 5 sur 5

4,9

33-35 Carolgate, DN22 6BZ Retford, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Amy and her colleague where outstanding on every level of cistomer service.Nothing was too much trouble.She explained everything as mu h as I needed to make the right informed choice about my Upgrad... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent customer service on all levels. Personal touch and friendly team. Nothing was too much trouble. Very knowledgeable. So pleased I switched.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Being something of a Dinosaur, I received a new iPhone from Carphone Warehouse on the Vodafone Network. Transferring data from my old phone was going sweet . However I failed to transfer my... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent service, really happy with new phone and contract. Lesley was friendly, helpful and professional, thank-you very much.

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 33-35 Carolgate, DN22 6BZ, Retford, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

165 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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Comment cette entreprise utilise Trustpilot

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4,9

Tous les avis

(165)

42 851 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Amazing shop and staff

Tara was great, professional, patient, listened to what I required- didn’t try to sell me anything else, just did what I had come into the shop for- I don’t live in the area, but travel to the Retford shop, as the staff always go that extra mile. Thank you once again.
Simon James

14 mars 2026
Avis spontané
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Réponse de Vodafone UK - Retford

Hey James,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Amy was very helpful and friendly

Amy was very helpful and friendly. Helped me sort everything I needed to and even got my.bill cheaper on my data plan.

13 mars 2026
Avis spontané
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Réponse de Vodafone UK - Retford

Hey Kayleigh,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Our experience renewing our broadband…

Our experience renewing our broadband with the knowledgeable Dom was a great success especially the friendly professional attitude in the shop

10 mars 2026
Avis spontané
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Réponse de Vodafone UK - Retford

Hey,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

What a star! Ma

What a star!
Many thanks to Tara for all her help with renewing our contracts. She was knowledgeable, friendly, helpful and had a great sense of humour.
A great asset to your business

3 mars 2026
Avis spontané
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Réponse de Vodafone UK - Retford

Hey there,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about us.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Amazing service from tara in store so…

Amazing service from tara in store so helpfull and informative will definatly be back and recomend to friends

4 mars 2026
Avis spontané
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Réponse de Vodafone UK - Retford

Hey Patricia,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent service

Excellent service today Amy was very helpful and polite Explaining everything to me and helping with the process thank you for your patience and help

27 février 2026
Avis spontané
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Réponse de Vodafone UK - Retford

Hey Ross,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Tara was absolutely amazing

Tara was absolutely amazing , sh is so patient with me and always explains and helps me with my phone and broadband. I would rather go in to store and have their amazing personal service than do it on line. My dog Baxter loves the girls and loves all the fuss he gets when he visits

17 février 2026
Avis spontané
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Réponse de Vodafone UK - Retford

Hi Ford,

Thank you so much for your wonderful review and the amazing support you’ve shown for Tara —it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Amy was amazing

Amy was amazing! Helped with everything I needed and left with a brilliant upgrade!

9 février 2026
Avis spontané
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Réponse de Vodafone UK - Retford

Hi Natalie,

Thank you so much for your wonderful review and the amazing support you’ve shown for Amy —it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I had such amazing service in store…

I had such amazing service in store from Dom, I simply had to write a review! I went into store and really didn’t know what I wanted, Dom guided me through a heap of different options whilst ensuring my needs as a customer were met. There was no hard sell, she just made sure that the predicts and package were right for me. Thanks so much Dom, you’re amazing!

28 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Retford

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Amy was brilliant went in and she…

Amy was brilliant went in and she sorted my phone out and also got me on a new monthly sim for better than what I was spending both girls in there was super

2 février 2026
Avis spontané
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Réponse de Vodafone UK - Retford

Hey Danielle,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Brilliant service from Amy at Retford…

Brilliant service from Amy at Retford dealt with my issue quickly and efficiently

29 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Retford

Hey Jordan,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Professional Service with a smile

Professional Service from Dom who was so friendly and knowledgeable. Really put me at ease and guided me through the range of products so I could comfortably make my choice. Very pleased and highly recommend.

24 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Retford

Hey Sorcha,

Thanks for the lovely review and fantastic support for Dom.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Wonderful service at retford

Wonderful service at retford, went in with a bill query and came out knowing about some more detailed information

20 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Retford

Hey Matthew,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Leslie at the VF shop in Retford was…

Leslie at the VF shop in Retford was exceptional today. I had two specific queries relating to a new contract I have recently entered into with VF. I left the store store with a strong sense that my contract is appropriate for my needs and that I learnt from Leslie that I have options within the contract to be flexible and review things as we go along.
I had a long and very informative conversation with Leslie today in the Retford shop and she was great at explaining the areas where I needed a little education on and she is clearly excellent at handling these type of situations as I wasn’t sure when I came into the shop today if my contract was appropriate- I left feeling confident it was.
So in summary, my experience today with Leslie was excellent and in regards to VF, I am comfortable to continue for the foreseeable future.
rp

12 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Retford

Hey Richard,

Thanks for the lovely review and fantastic support for Leslie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Lesley offered a range of options and…

Lesley offered a range of options and carefully explained the different features and costs. She listened to what I wanted.
She was very helpful in sorting out a couple of glitches and the whole procedure was as painless as possible.
Many thanks Lesley.

10 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Retford

Hey,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Amy was very knowledgeable and helped…

Amy was very knowledgeable and helped me understand my billing while also sorting me out a new phone

22 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Retford

Hi Alan,

Thank you so much for your wonderful review and the amazing support you’ve shown for Amy—it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Amy was very friendly and so helpful couldn't do enough

Amy was very friendly and so helpful

16 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Retford

Hey Stuart,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent service at Retford branch

Just visited Retford branch and was very impressed with the level of service provided by Amy! That nice lady not only fulfilled my request but also gave me very useful tips on my plan upgrade! So helpful! I am very happy! Thank you so much! ❤️

15 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Retford

Hey Marina,

I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for Amy.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Sorted out my messy account

Popped into store for help with sorting out my account and the ladies in store were very attentive and helpful! Painless and quick service! Will be returning for any upgrades in future!

12 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Retford

Hey Bailey,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Exceptional service,patient ,friendly…

Exceptional service,patient ,friendly and very helpful.Amy went above and beyond and offered us a switch for our broadband which we are definitely going to go for.She is very professional.

11 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Retford

Hey Tshame,

Thanks for the lovely review and fantastic support for Amy.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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