Vodafone UK - Retford Avis 

166
•
TrustScore 5 sur 5

4,9

33-35 Carolgate, DN22 6BZ Retford, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Tara was very helpful and knowledgeable. She sorted out new phones and contracts for us based on what we needed. We have been with vodaphone a long time and customer service has always been top class... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Amy and her colleague where outstanding on every level of cistomer service.Nothing was too much trouble.She explained everything as mu h as I needed to make the right informed choice about my Upgrad... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Being something of a Dinosaur, I received a new iPhone from Carphone Warehouse on the Vodafone Network. Transferring data from my old phone was going sweet . However I failed to transfer my... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent customer service on all levels. Personal touch and friendly team. Nothing was too much trouble. Very knowledgeable. So pleased I switched.

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 33-35 Carolgate, DN22 6BZ, Retford, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

166 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,9

Tous les avis

(166)

42 962 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Went in store for a bit of advise on my…

Went in store for a bit of advise on my phone. Julie was very helpful and nothing was too much for her. I will always go in store when I need help with my phone.

2 novembre 2024
Avis spontané
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Réponse de Vodafone UK - Retford

Hello, Virginija,

It's great to hear about the positive experience which you had with Julie. We appreciate you taking the time to write in a review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Tara was fab

Valuable information and sorted my accounts out which were in a bit of a pickle. Thank you

30 octobre 2024
Avis spontané
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Réponse de Vodafone UK - Retford

Hi Helen,

Thank you for taking the time to leave us a 5 star review! We're glad the team have provided Valuable information.

Thanks,
The Vodafone Social Media Team

Noté 5 sur 5 étoiles

Visited the store to upgrade today and…

Visited the store to upgrade today and the staff were extremely friendly and helpful and this is just one of the reasons I upgrade in store and not online nothing is ever too much trouble
Thank you ladies

25 octobre 2024
Avis spontané
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Réponse de Vodafone UK - Retford

Hi Sal,

We're glad to hear you had such a great experience in our store. Thank you for your review.

If you have any questions in the future, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

All the best,
Vodafone Social Media team

Noté 5 sur 5 étoiles

Great service

Great service, extremely helpful.

21 octobre 2024
Avis spontané
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Réponse de Vodafone UK - Retford

Hi Peter,

Thank you for taking the time to review and sharing this feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

The girls are always helpful and sorted…

The girls are always helpful and sorted everything for me. I will always go and see them when I need help.

5 octobre 2024
Avis spontané
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Réponse de Vodafone UK - Retford

Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thank you,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Julie was very helpful and…

Julie was very helpful and knowledgeable. She is a credit to your company

13 septembre 2024
Avis spontané
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Réponse de Vodafone UK - Retford

Hi Philip,

We appreciate your feedback and kind words about Julie. If you ever need further help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Tara and Julie are amazing 👏

Tara and Julie are amazing 👏
I was really excited but nervous about getting a new phone and transferring from my original. They've made the transition simple.

7 septembre 2024
Avis spontané
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Réponse de Vodafone UK - Retford

Hey Clare

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Julie was very helpful in sorting out…

Julie was very helpful in sorting out my phone and sorting an issue with mobile data

6 septembre 2024
Avis spontané
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Réponse de Vodafone UK - Retford

Hey Brad,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Julie has been amazing

Julie has been amazing! Always helpful and solves any problems I have. My whole family has been in to see Julie and she has set us up with great contracts. 5 stars 🌟

6 septembre 2024
Avis spontané
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Réponse de Vodafone UK - Retford

Hey Natalie.

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Always great service from the ladies in…

Always great service from the ladies in store
Thank you

12 août 2024
Avis spontané
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Réponse de Vodafone UK - Retford

Hi Linda,

Thank you for taking the time to review and sharing this feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great customer service

Iulia looked after us today and was super efficient, knowledgeable and so friendly, we couldn't have asked for a better customer service! Thank you xx

9 août 2024
Avis spontané
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Réponse de Vodafone UK - Retford

Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Friendly staff

Friendly staff, made you feel welcome right from the start. Explained everything clearly and always made sure that we were happy with everything discussed before progressing on. Maintained eye contact so made us feel that they were listening to our needs and matched what we required with a package that suited perfectly.
Both ladies that were there were pleasant and gave us a really pleasurable experience. This is why we always come to the Vodafone store in Retford.

5 août 2024
Avis spontané
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Réponse de Vodafone UK - Retford

Hello Grai,

It's great to hear about your positive experience. We appreciate you taking the time to review and share your feedback with us.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Juile is amazing I went in Juile is amazing I went in to the retford store yesterday and today and she was awesome she helped me with everything I needed and she went above and beyond to make sure eve

Juile is amazing I went in to the retford store yesterday and today and she was awesome she helped me with everything I needed and she went above and beyond to make sure everything was okay. juile is an awesome member of staff you have in the retford store and I hope juile stays as she is just amazing

16 juillet 2024
Avis spontané
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Réponse de Vodafone UK - Retford

Hi,

Thank you for sharing this amazing feedback! We really appreciate your positive comments.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Julie sorted everything out for me

Julie sorted everything out for me, great experience in store.

12 juillet 2024
Avis spontané
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Réponse de Vodafone UK - Retford

Hi Terence,

Thanks for this great feedback!

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Amazing customer service

Amazing customer service. Went in to replace a lost phone and replace my SIM. Julie, the person who helped me, couldn't have been kinder or more helpful.

9 juillet 2024
Avis spontané
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Réponse de Vodafone UK - Retford

Hi Helen,

Thank you for sharing this great feedback with us! We're so happy you had such a positive experience.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great experience in store today with…

Great experience in store today with Julie

22 juin 2024
Avis spontané
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Réponse de Vodafone UK - Retford

Hi Jake. Thank you for your review for Julie. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Amazing as always thank you Retford…

Amazing as always thank you Retford vodafone girls Julie and Tara. Thank you

15 juin 2024
Avis spontané
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Réponse de Vodafone UK - Retford

Hi Mary,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service

Great service , lovely people

12 juin 2024
Avis spontané
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Réponse de Vodafone UK - Retford

Hi Michael,

Thanks for sharing your kind words and feedback for our Retford store.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter) : vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Noté 5 sur 5 étoiles

Julie at Vodafone Retford is incredibly…

Julie at Vodafone Retford is incredibly knowledgeable & helpful.

17 mai 2024
Avis spontané
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Réponse de Vodafone UK - Retford

Hi Rachael,

Thanks for taking the time to share this great feedback with us! We're delighted you had such a positive experience with Julie.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Went into retford vodafone and got the…

Went into retford vodafone and got the most amazing service ever both ladies were so helpful. Thank you to Tara and Julie

18 mai 2024
Avis spontané
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Réponse de Vodafone UK - Retford

Hi Stacey,

Thanks for taking the time to review and sharing this feedback for the team.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

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