Alex in the Rhyl branch was super helpful and understanding to what I needed etc. His patience was incredible as I had my 7 year daughter with me and she was getting bored. Alex was a breath of fre... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 12 , White Rose Shopping Centre, LL18 1EW Rhyl, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
George was absolutely fantastic. He was so helpful and polite and helped me to find the best sim only. He asked questions to ensure the package suits my needs
L'entreprise a répondu
Nathan ( Rhyl 9th June)was very knowledgable and patient. He suggested we take a look at coming to Voda for my Broadband and also saved me money. I was assisted with consideration, courtesy and... Voir plus
L'entreprise a répondu
We came into the store Rhyl store to ask about upgrading from our SIM only to phone accounts along with switching our internet provider. Alex came to assist us and we can not thank him enough. He was... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Entreprise de télécommunications
- Fournisseur de connexion internet
- Magasin de téléphonie mobile
- Service internet et téléphone
À propos de Vodafone UK - Rhyl
Écrit par l'entreprise
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Coordonnées de contact
Unit 12 , White Rose Shopping Centre, LL18 1EW, Rhyl, Royaume-Uni
4,9
Excellent
227 avis
Demande des avis aux clients
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Réponse de Vodafone UK - Rhyl
Hey Lorraine,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Rhyl
Hey Amzie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent customer service
Excellent customer service, served by George. Got me a good deal on my new phone. Would recommend popping in if you're in the area.
20 juillet 2025
Avis spontané
Réponse de Vodafone UK - Rhyl
Hey Emma,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Will and Alex really helpful
Will and Alex really helpful, better than EE
19 juillet 2025
Avis spontané
Réponse de Vodafone UK - Rhyl
Hey Ian,
Thanks for the lovely review and fantastic support for Will and Alex.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
George was excellent today
George was excellent today, helped me with all my questions and walked away with my new phone same day. Thank you
5 juillet 2025
Avis spontané
Réponse de Vodafone UK - Rhyl
Hey James,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Rhyl
Hey Kaley,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Rhyl
Hey Joe,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Rhyl
This is great to hear, thanks for sharing Jane,
Vodafone Social Media Team
Will & Alexander were very helpful &…
Will & Alexander were very helpful & informative.
14 juin 2025
Avis spontané
Réponse de Vodafone UK - Rhyl
Hi Hannah. Thank you for your feedback. We're glad you're happy with our service.
If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Really professional and quickly dealt with
Will dealt with my transition of my old phone to my lovely new one . Explained everything very professionally and polite .
A great team leader in his time with others around him too .
14 juin 2025
Avis spontané
Réponse de Vodafone UK - Rhyl
We're happy to hear that the phone transition went smoothly,
Thanks,
Vodafone Social Media Team
Excellent customer service
George was very friendly and knowledgeable and helped me to decide on a new phone, new sim plan and set everything up for me. Excellent customer service. ⭐️⭐️⭐️⭐️⭐️
14 juin 2025
Avis spontané
Réponse de Vodafone UK - Rhyl
Hi Hayley.
We appreciate your wonderful review and support for our agent George.
For any assistance, find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.
Thanks,
Vodafone Social Media Team
Réponse de Vodafone UK - Rhyl
Hi Charles. Thank you for your review. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Rhyl
Hey Audrey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent staff
Excellent staff, explained things very well, great customer service and Brilliant store.
5 mai 2025
Avis spontané
Réponse de Vodafone UK - Rhyl
Hey Ann,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Rhyl
Hey Lewis,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Alex and Izabel have been excellent and…
Alex and Izabel have been excellent and very helpful
22 avril 2025
Avis spontané
Réponse de Vodafone UK - Rhyl
Hey Luke,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great job from george
George was really helpful explaining things to me and what I could go for next and what I could save by doing so
18 avril 2025
Avis spontané
Réponse de Vodafone UK - Rhyl
Hey Teenage,
Thanks for the lovely review and fantastic support for George.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Rhyl
Hey Chloe,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
My elderly father is having a fibre…
My elderly father is having a fibre upgrade 17/4/25 Openreach know where the address is BUT V.fone have attempted to deliver a new router to an old address of his he left in 2019. I have spent over 2hours on the phone/chat. He has not received any billing since he moved and cannot access his broadband/telephone account. His mobile which he has with them shows all his current details, yet the accounts are not linked. He stayed with myself in 2019 when he left the address, and then broadband and landline were set up 30/12/2019 at his new address. In the meantime he cancelled his Direct Debit as he was in between addresses and then V.fone threatened to send in the bailiffs for a cost of well be low £100. How sad is that.!!
13 avril 2025
Avis spontané
Réponse de Vodafone UK - Rhyl
Hey Phillip,
I am sorry to hear that you are experiencing issues with billing and fiber upgradation. If you would like to raise this as an official complaint and have already spoken to the Broadband team without receiving the resolution you were looking for, please contact our chat team on Facebook at Vodafone vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks,
Vodafone Social Media Team
Great communication
Great communication.
Explained everything.
We even had a cup of tea
11 avril 2025
Avis spontané
Réponse de Vodafone UK - Rhyl
Hey Cath,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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