Vodafone UK - Romford Avis 

279
•
TrustScore 5 sur 5

4,9

Unit 18 , Liberty 2 Shopping Centre, RM1 3EE Romford, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

A very nice and patient knowledgeable assistant manager Tam and Tai, sales advisor. A confusing process for me but made easier with their help. Great advice without any pressure. Thank you very much.... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had such a lovely experience with Gurpz at Vodafone! She was incredibly kind, patient, and professional throughout my visit. It’s rare to meet someone who genuinely cares about helping customers,... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Visited the romford store and was served by Gary. He was patient and full of knowledge. He really narrowed it down into exactly what I needed in a phone. He also went above and beyond, helped me with... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Helpful with customers including me helped me blacklist my stolen iPhone and very nice workers and helped me with every questions I had in doubt in my mind. I would recommend people to come here and g... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Opérateur de réseau mobile
  2. Entreprise de télécommunications
  3. Fournisseur de connexion internet
  4. Magasin de téléphonie mobile
  5. Service internet et téléphone

À propos de Vodafone UK - Romford

Écrit par l'entreprise

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Coordonnées de contact

  • Unit 18 , Liberty 2 Shopping Centre, RM1 3EE, Romford, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

279 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,9

Tous les avis

(279)

42 962 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Very good experience

Very good experience. Ben was really helpful and went above and beyond. Top service

14 juillet 2025
Avis spontané
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Réponse de Vodafone UK - Romford

Hey Delcho,

Thanks for the lovely review and fantastic support for Ben.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Michaela in the Romford store was…

Michaela in the Romford store was really nice, efficient and approachable. She gave me good deals and made me comfortable in store.

14 juillet 2025
Avis spontané
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Réponse de Vodafone UK - Romford

Hey Mary,

Thanks for the lovely review and fantastic support for Michaela.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very helpful

Very helpful

9 juillet 2025
Avis spontané
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Réponse de Vodafone UK - Romford

Hey Jac,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Ali really helped me with all my needs

Ali really helped me with all my needs. The representative demonstrated patience in addressing all requirements.

They provided a new SIM card, answered inquiries regarding Vodafone services, and assisted in selecting the optimal broadband package.

The customer service was excellent, characterized by minimal wait times, efficient and helpful support, and a positive demeanor. This represents the most satisfactory service experience received from Vodafone to date.

6 juillet 2025
Avis spontané
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Réponse de Vodafone UK - Romford

Hey Dd,

Thanks for the lovely review and fantastic support for Ali.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very professional and polite and fully…

Very professional and polite and fully satisfied 😌

23 juin 2025
Avis spontané
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Réponse de Vodafone UK - Romford

Hi Frank. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Kaka

Kayla very nice and helpful customer service

20 juin 2025
Avis spontané
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Réponse de Vodafone UK - Romford

Hi Aamir. We appreciate you taking the time to leave us such a wonderful review! We are so happy to hear about the great support you received.

If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Such great service,Tyler was…

Such great service,Tyler was helpful.friendy and explained everything. Thanks so much.

20 juin 2025
Avis spontané
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Réponse de Vodafone UK - Romford

Hey Sara. We appreciate you taking the time to leave us such a fantastic review. We're so happy to hear that you found our service helpful and friendly!

If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great Customer service

Today I've been served by Tyler and Kayla, they've been very friendly, professional and acknowledged. I had a great customer service experience at
Vodafone Romford (Liberty shopping mall)

17 juin 2025
Avis spontané
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Réponse de Vodafone UK - Romford

Hi Elena. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Ali in the Vodafone Romford store in…

Ali in the Vodafone Romford store in the store today found the service very good and was very pleased by the help I received thank you

10 juin 2025
Avis spontané
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Réponse de Vodafone UK - Romford

Hi Pete.

We're happy to hear that you found the service at our Romford store very good and were pleased with the help you received.

If you need anything, reach out through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent customer service from Ferit.

Excellent customer service from Ferit.
He was courteous and diligently provided all information required about the service I needed.

6 juin 2025
Avis spontané
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Réponse de Vodafone UK - Romford

Hi Olayinka, we are pleased to hear about your fantastic experience. It's great to hear Ferit was helpful and delivered an excellent service. Thank you for your 5 star feedback.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Michaela was very helpful,and…

Michaela was very helpful,and knowledgeable in helping us upgrade my phone . Also very patient as I am not very savvy with technology.She is to be commended for her excellent service.

14 mai 2025
Avis spontané
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Réponse de Vodafone UK - Romford

Hey Christine,

Thanks for the lovely review and fantastic support for Michaela.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Woww

Wow, what a wonderful experience. Kayla couldn't have been more friendly, helpful and supportive during our time to upgrade our mobiles. Sincerely one of the best retail experiences in my life - and I'm 65.

14 mai 2025
Avis spontané
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Réponse de Vodafone UK - Romford

Hey Gary,

Thanks for the lovely review and fantastic support for Kayla.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Wonderful all round service

Gurpreet was super helpful and understanding. Made sure I got the best deal for me and listened to the things I wanted. Amazing customer service and lovely to speak to

9 mai 2025
Avis spontané
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Réponse de Vodafone UK - Romford

Hey Ben,

Thanks for the lovely review and fantastic support for Gurpreet.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,

Vodafone Social Media Team

Noté 5 sur 5 étoiles

Kayla was extremely polite

Kayla was extremely polite, helpful and knowledgeable. She made the experience of getting a new phone very easy (for a first timer). I would 100% recommend her services.

23 avril 2025
Avis spontané
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Réponse de Vodafone UK - Romford

Hey Charlie,

Thanks for the lovely review and fantastic support for Kayla.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service

Very good service. Ali was really helpful. Set up new phone email and download apps. Transferred my data too.

22 avril 2025
Avis spontané
Logo de Vodafone UK - Romford

Réponse de Vodafone UK - Romford

Hey Victor,

Thanks for the lovely review and fantastic support for Ali.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Kayla was very very helpful she got me…

Kayla was very very helpful she got me an amazing deal on eu roaming.She was polite knowledgeable and efficient

16 avril 2025
Avis spontané
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Réponse de Vodafone UK - Romford

Hey Verna,

Thanks for the lovely review and fantastic support for Kayla.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Thank you Gurpz, Vodafone

Thank you Gurpz, she has been amazing today and incredibly patient she explained thoroughly all the deals Vodafone has to offer as I am out of contract. Thank you Ali the manager at Vodafone Romford excellent customer service, highly recommend.

15 avril 2025
Avis spontané
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Réponse de Vodafone UK - Romford

Hey,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Kayla was amazing and helped after a…

Kayla was amazing and helped after a traumatic experience with o2 highly recommend dealing with Vodafone Romford!

10 avril 2025
Avis spontané
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Réponse de Vodafone UK - Romford

Hey,

Thanks for the lovely review and fantastic support for Kayla.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Had a great experience with Gurpz she…

Had a great experience with Gurpz she explained everything very well to me I will see Gurpz again soon !

16 mars 2025
Avis spontané
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Réponse de Vodafone UK - Romford

Thank you for your support and feedback.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

The customer service was great.It was…

The customer service was great.It was very helpful and patient on accomodating questions and gives variety of options.I will really recommend vodafone

13 mars 2025
Avis spontané
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Réponse de Vodafone UK - Romford

Hi there,

We appreciate your positive feedback! If you ever need further help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

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