Vodafone UK - Romford Avis 

280
•
TrustScore 5 sur 5

4,9

Unit 18 , Liberty 2 Shopping Centre, RM1 3EE Romford, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

A very nice and patient knowledgeable assistant manager Tam and Tai, sales advisor. A confusing process for me but made easier with their help. Great advice without any pressure. Thank you very much.... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had such a lovely experience with Gurpz at Vodafone! She was incredibly kind, patient, and professional throughout my visit. It’s rare to meet someone who genuinely cares about helping customers,... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Visited the romford store and was served by Gary. He was patient and full of knowledge. He really narrowed it down into exactly what I needed in a phone. He also went above and beyond, helped me with... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Helpful with customers including me helped me blacklist my stolen iPhone and very nice workers and helped me with every questions I had in doubt in my mind. I would recommend people to come here and g... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Opérateur de réseau mobile
  2. aussi dans
  3. Entreprise de télécommunications
  4. Fournisseur de connexion internet
  5. Magasin de téléphonie mobile
  6. Service internet et téléphone

À propos de Vodafone UK - Romford

Écrit par l'entreprise

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Coordonnées de contact

  • Unit 18 , Liberty 2 Shopping Centre, RM1 3EE, Romford, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

280 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,9

Tous les avis

(280)

42 962 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Upgrade

Friendly staff who answered any questions and very helpful

20 août 2024
Avis spontané
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Réponse de Vodafone UK - Romford

Hi Amy,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Ben was really helpful and took my…

Ben was really helpful and took my problem in such consideration and was very patient with me gave me so many solutions and was able to give me the best end result

10 août 2024
Avis spontané
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Réponse de Vodafone UK - Romford

Thank you for your support and feedback.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Tam was very kind and helped me make a…

Tam was very kind and helped me make a new contract, explained everything in detail and I left very satisfied

11 juillet 2024
Avis spontané
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Réponse de Vodafone UK - Romford

Hi Diverse,

This is a great review for Tam. We’re glad to hear you found the best option for you when visiting the store.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Noté 5 sur 5 étoiles

Tam was very helpful and we got a very…

Tam was very helpful and we got a very good deal

10 juillet 2024
Avis spontané
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Réponse de Vodafone UK - Romford

Thanks for your review Sally. It's fab to see one of our team being so helpful 😊
Thanks, The Vodafone Social Media Team

Noté 5 sur 5 étoiles

Tam is an amazing and professional…

Tam is an amazing and professional employee in your company. He helped me so much and gave me really good deals ! It’s hard to find this days people like him !! Thank you Tam

5 juillet 2024
Avis spontané
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Réponse de Vodafone UK - Romford

Hi Ioana,

Thanks for sharing your fabulous feedback for Tam. If you need any help in the future, please message us via:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Tam was very helpful and informative

Tam was very helpful with me and information was clear

3 juillet 2024
Avis spontané
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Réponse de Vodafone UK - Romford

Hi Sheila,

Thanks for your review and feedback for Tam.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Tam was amazing today

Tam was amazing today. He was very helpful, friendly and took his time and made sure we had everything we needed and left very happy.

29 juin 2024
Avis spontané
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Réponse de Vodafone UK - Romford

Hi Kirsty,

We're delighted you had such a positive experience. Thanks for sharing your feedback with us!

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Gurpz was very very helpful in getting…

Gurpz was very very helpful in getting our Vodafone app sorted by going online ,can't have asked for a better service

6 juin 2024
Avis spontané
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Réponse de Vodafone UK - Romford

Hi Christine,

Thank you for reviewing and sharing your feedback for Gurpz.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Tech Rescue!…

Had a technical problem with my new phone.Gary tried several things until problem was fixed. Very helpful .I can now call my bank and car insurance provider without problems Brilliant service! Thank you.

4 juin 2024
Avis spontané
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Réponse de Vodafone UK - Romford

Hi Dawn!

I'm glad to hear Gary was able to help get you sorted. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone.

Thanks, Vodafone Social Media Team

Noté 1 sur 5 étoiles

Worst unlimited plan you can get

Worst unlimited plan you can get! I had my my plan upgraded to unlimited, first 3 mos was brilliant but after wards it began to become slow no one attends me the keep passing me one to another and it only reaches 2-4mbps each time i do the internet speed test. I wanna cancel my plan so bad with these company, dont advertise lies!

19 mai 2024
Avis spontané
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Réponse de Vodafone UK - Romford

Hi Glenn. It's disappointing to see your comments, concerns and feedback. We completely understand the importance of keeping connected online. This isn't the smooth experience we want you to have, nor the service that we strive for here at Vodafone. It may be worth double-checking that you're not on a speed capped Unlimited plan. We have 2 unlimited plans: Unlimited (max 10Mbps) and Unlimited Max (fastest available speed). If you're on an Unlimited Max plan and therefore have no speed cap, we would recommend checking out our Network Status Checker online. This tool http://vodafone.uk/nsc will advise you on how our network’s performing where you are, including up-to-date information on anything going on that might be affecting your services.

Vodafone Social Media Team

Noté 5 sur 5 étoiles

Gurpz was the staff who attended to me.

Gurpz was the staff who attended to me.
Gurpz was amazing and simply the best.
Thanks Gurpz, thanks Vidafone.

I'll always do VODAFONE cos of Gurpz.

23 avril 2024
Avis spontané
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Réponse de Vodafone UK - Romford

Hi Matthew,

Thank you for taking the time to leave us a review and sharing this feedback for Gurpz.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Walked in enquiring about broadband

Walked in enquiring about broadband. My plan was to shop around. But after the service I received, I had to take my broadband from Voda. These guys were amazing in their service. Explained to me it'll be the best broadband for where I lived and got and really good deal too. Thank you Tam and the team for amazing service

18 avril 2024
Avis spontané
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Réponse de Vodafone UK - Romford

Hey Mohibul, thanks for your review. It's great o see the team explained everything you needed to make your decision, and found you a great deal too.
thanks, The Vodafone Social Media team

Noté 5 sur 5 étoiles

Brilliant help reccomended girl at romford shop

Very helpful in all aspects very professional service

18 avril 2024
Avis spontané
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Réponse de Vodafone UK - Romford

Thanks for your great review, Melvin! If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks again, Vodafone Social Media Team

Noté 5 sur 5 étoiles

I have been having a issue with my new…

I have been having a issue with my new upgraded plan I couldn’t solve it for a week via website. So, I went to one of their brunches in Romford!! I am relieved now!! Thanks to Gurpreet.. Thank you.

17 avril 2024
Avis spontané
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Réponse de Vodafone UK - Romford

Hi Vladislav,

Thanks for taking the time to write such a great review! We're delighted that Gurpreet was able to resolve your query. If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Gurpz was really nice and approched us…

Gurpz was really nice and approched us with professionalism

17 avril 2024
Avis spontané
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Réponse de Vodafone UK - Romford

Hi Lorena,

Thanks for sharing this lovely review for Gurpz. We appreciate your support.

We're here to help if you need anything. You can reach us by dropping us a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Noté 5 sur 5 étoiles

Excellent

Excellent. 10/10 service. Happy with Ben

13 avril 2024
Avis spontané
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Réponse de Vodafone UK - Romford

Hi Piro,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Romford great customer service

I attended the Romford store today Gurps was extremely helpful & patient. I would definitley recommend attending this store & Vodafone's service.

8 avril 2024
Avis spontané
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Réponse de Vodafone UK - Romford

Hi Lea,

Thanks for your review and feedback for the team.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

It was very nice to serve me mr Ben in…

It was very nice to serve me mr Ben in Vodafone Romford thank you thank you

23 mars 2024
Avis spontané
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Réponse de Vodafone UK - Romford

Hi Samir,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Ferit was very helpful and did…

Ferit was very helpful and did everything for me. Got a good deal and updated my address /account for me. Thank you.

21 mars 2024
Avis spontané
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Réponse de Vodafone UK - Romford

Thanks for your review. I'm glad Ferit was able to get everything sorted today.
All the best, Vodafone Social Media team

Noté 5 sur 5 étoiles

Great service from nurul nice guy good…

Great service from nurul nice guy good service

18 mars 2024
Avis spontané
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Réponse de Vodafone UK - Romford

Hi Dean,

It's great to hear about your recent experience. Thank you for taking the time to review.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

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