Vodafone UK - Selby Avis 

165
•
TrustScore 5 sur 5

4,9

11 Market Cross, YO8 4JS SELBY, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Had a problem with my phone. Went into Vodafone Selby store, and spoke to a gentleman there for advice. He got my issues fixed there and then. I’m not even with Vodafone network, and he fixed it for m... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Alfie was very helpful today helping me upgrade my entire account and also add my home broadband top notch

L'entreprise a répondu

Noté 5 sur 5 étoiles

I visited and regularly use the vodafone store in selby n.yorks. Im generally seen by Danny instore, he is incredibly helpful with advise on my bill, the fuctions i can use on my phone advise on... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Rob at Selby Vodafone Store was exceptional today. So professional, friendly and no questions I had were a problem. He clearly knows his role very well and takes pride in helping others. I work in cus... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 11 Market Cross, YO8 4JS, SELBY, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

165 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

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4,9

Tous les avis

(165)

39 632 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Rob has been excellent in helping me…

Rob has been excellent in helping me source a phone and contract

16 août 2024
Avis spontané
Logo de Vodafone UK - Selby

Réponse de Vodafone UK - Selby

Hi there,

That's lovely to hear! Thanks for the review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very helpful and professional

Very helpful and professional. Marcel was great, and I got everything done in one go. Top job.

15 août 2024
Avis spontané
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Réponse de Vodafone UK - Selby

Hi Beth,

This is lovely feedback for Marcel. Thanks for taking your time to share the experience.

If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Noté 5 sur 5 étoiles

Lesley and Marcel was very good and…

Lesley and Marcel was very good and helpful in selby

7 août 2024
Avis spontané
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Réponse de Vodafone UK - Selby

Hey Laurentiu,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent

Friendly, knowledgeable, Danny

5 août 2024
Avis spontané
Logo de Vodafone UK - Selby

Réponse de Vodafone UK - Selby

Hi Serena,

Thank you for taking the time to review and share your feedback, we appreciate it!

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very helpful and informative.

Very helpful and informative.
His Customer service skills are a credit to the company.
He made me feel comfortable and never under any pressure.
I felt he went above and beyond

25 juillet 2024
Avis spontané
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Réponse de Vodafone UK - Selby

Hi Alan.

Thank you for taking the time to leave a review. It's great to hear about your recent experience and feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Danny made my upgrade seamless …

Danny made my upgrade seamless appreciated it thank you

28 juin 2024
Avis spontané
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Réponse de Vodafone UK - Selby

Hey Daniel, It's great to see we were able to make your move so simple. Thanks, The Vodafone Social Media team

Noté 5 sur 5 étoiles

Robert at the Selby shop sorted my…

Robert at the Selby shop sorted my voicemail problem, which after hours on the phone with customer service was not resolved. But Rob was very helpful friendly and efficient.
Thank you

3 juin 2024
Avis spontané
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Réponse de Vodafone UK - Selby

Hi Bettina. Thank you for your review for Robert. Minus your experience prior to your store visit, It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Marcel and Rob helped me get a good…

Marcel and Rob helped me get a good renewal deal on my broadband and phone number,. Very happy

3 juin 2024
Avis spontané
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Réponse de Vodafone UK - Selby

Hi Cynthia,

Thank you for reviewing and sharing this great feedback for Marcel and Rob.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

I came in with a problem device.

I came in with a problem device.
The shop manager Marcel sorted the problem straight out with no fuss.
Thanks for the excellent service and outcome!

11 mai 2024
Avis spontané
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Réponse de Vodafone UK - Selby

Hey Stephen, It's great to see Marcel was able to help get everything sorted for you today!
Thanks again, The Vodafone Social Media Team

Noté 5 sur 5 étoiles

Danny gave fantastic service today for…

Danny gave fantastic service today for me and transferred all my data to my new phone nothing was too much trouble definitely recommend

7 mai 2024
Avis spontané
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Réponse de Vodafone UK - Selby

Hi Judith,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Rob was great at handling my upgrade

Rob was great at handling my upgrade

7 mai 2024
Avis spontané
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Réponse de Vodafone UK - Selby

Hi there,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Marcel was excellent

Marcel was excellent.
We were having issues with my elderly mother’s mobile phone and broadband. He was extremely patient and kind and fully explain the issues she was having and resolved everything.

22 avril 2024
Avis spontané
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Réponse de Vodafone UK - Selby

Hi Sue. Thank you for your review for Marcel. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great experience Danny has sound…

Great experience Danny has sound knowledge sorted me a good deal

4 avril 2024
Avis spontané
Logo de Vodafone UK - Selby

Réponse de Vodafone UK - Selby

Hey Lee,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Upgrade

Came in enquire about contract. Rob was very excellent with our enquiry and we also bought a new phone

4 avril 2024
Avis spontané
Logo de Vodafone UK - Selby

Réponse de Vodafone UK - Selby

Hey Janet,

Thanks for the lovely review and fantastic support for Rob.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great convo with rob

Great convo with rob. Helped out alot sorting new phone. Very friendly service!

13 mars 2024
Avis spontané
Logo de Vodafone UK - Selby

Réponse de Vodafone UK - Selby

Hi Derek,

Thanks for your review and feedback for Rob, this is great to hear.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent service today!

Today I called in at the Vodafone shop in Selby with a number of problems including having a faulty Internet connection.
I was served by Marcel, the manager.
He was very professional and knowledgeable and carefully took me through all the things I needed to do. I am not very good at technology so he wrote details down, repeated them and made sure that I understood everything. He was extremely patient and courteous and also reconfigured my broadband package making sure I was getting the best deal. Definitely 5* service - many thanks, Marcel!

22 février 2024
Avis spontané
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Réponse de Vodafone UK - Selby

Hi Pauline,

Thank you for taking the time to review. It's great to hear about your recent experience, and feedback for Marcel, and the Selby store.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Amy was very helpful

Amy was very helpful. She spent time going through the available deals and finding the best options for me and I was able to even save money!

13 février 2024
Avis spontané
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Réponse de Vodafone UK - Selby

Hi Janine,

This is a great review for Amy. It's good to hear you found the best option in store. Thanks for sharing.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Noté 5 sur 5 étoiles

First class and helpfull service from…

First class and helpfull service from Rob at vodaphone shop in SelbyFixed sound on my phone many thanks Good service from Vodaphone yet again.

7 février 2024
Avis spontané
Logo de Vodafone UK - Selby

Réponse de Vodafone UK - Selby

Hi Michael. Thank you for your review for Rob. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

S24 Ultra purchased

S24 Ultra purchased. Excellent customer service. Professional and precise. Marcel made the buying experience very enjoyable. Would recommend using these guys.

3 février 2024
Avis spontané
Logo de Vodafone UK - Selby

Réponse de Vodafone UK - Selby

Hi. Thank you for your review. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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