I have been a customer of Vodafone for quite a number of years now and it's because of the wonderful attentive staff at my local store which has led to me returning every time I'm due an upgrade. Th... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 2 , 59 King Street, NE33 1DH South Shields, GB
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Lisez les avis des autres
Store very busy with only 2 staff to deal with everyone but they were both very professional & acknowledged the people waiting. Lee who was the branch manager was covering the branch due to staff s... Voir plus
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In the space of a week my partner and I both visited the store to upgrade our handsets and change our sim packages. Both Lee and Seana were both incredible. They were extremely knowledgable, friendly... Voir plus
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Felicity was really helpful completed my full transfer
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Magasin de téléphonie mobile
- Fournisseur de connexion internet
- Service internet et téléphone
- Entreprise de télécommunications
À propos de Vodafone UK - South Shields
Écrit par l'entreprise
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Coordonnées de contact
Unit 2 , 59 King Street, NE33 1DH, South Shields, Royaume-Uni
5,0
Excellent
235 avis
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Les gens ont aussi consulté
Big thank you to Seana
I have been a customer of Vodafone for quite a number of years now and it's because of the wonderful attentive staff at my local store which has led to me returning every time I'm due an upgrade.
This time it was Seana who kindly and patiently sorted out upgrades for myself and my husband and can't speak more highly of her.
20 juillet 2026
Avis spontané
Réponse de Vodafone UK - South Shields
"Hey Thompson,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Staff in the shop are very kind and…
Staff in the shop are very kind and helpful
20 juillet 2026
Avis spontané
Réponse de Vodafone UK - South Shields
Hey Graham,
Thank you for the wonderful review. It's a pleasure to receive such kind comments.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - South Shields
Hey Michael,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - South Shields
Hey Robert,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Fantastic service from start to finish…
Fantastic service from start to finish a very nice little seaside store with good staff
8 juin 2026
Avis spontané
Réponse de Vodafone UK - South Shields
Hey David,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Had a virus on my phone ,came into this…
Had a virus on my phone ,came into this store in south shields and the lady I was asking to help my inquiry was amazing, sorted my phone out and hiw very knowledgeable and polite she was ,thankyou so much
8 juin 2026
Avis spontané
Réponse de Vodafone UK - South Shields
Hey Kevin,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpful friendly knowledgeable…
Very helpful friendly knowledgeable staff Seana was lovely I would highly recommend her to help my family and friends. It's always a pleasure to visit the shop.
3 juin 2026
Avis spontané
Réponse de Vodafone UK - South Shields
Hey Denise,
Thanks for the lovely review and fantastic support for Seana.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - South Shields
Hey,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
MATHEW WAS SO HELPFUL GAVE ME A GREAT…
MATHEW WAS SO HELPFUL GAVE ME A GREAT DEAL ON ROAMING ABROAD WHICH I WAS WORRIED ABOUT AND NEW DEAL ON BROADBAND JUST WENT IN FOR ADVICE BUT WAS VERY HAPPY WITH OUTCOME
15 mai 2026
Avis spontané
Réponse de Vodafone UK - South Shields
Hey Jennifer,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Vodafone Shop South Shields
I was engaged with Seana.
Seana was very patient, knowledgeable about products .
I went to Vodafone shop to purchase a device and review my plan.
She listened to my concerns and actual needs and provide the solution.
Very good experience and enjoyable.
Seana without a doubt is a valuable asset to Vodafone. 10 out of 10.
I surely go back to her if I need anything.
Excellent service and customer care.
13 mai 2026
Avis spontané
Réponse de Vodafone UK - South Shields
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Katie was excellent.as I am 86 a little…
Katie was excellent.as I am 86 a little slow so she explained great.vvery happy
7 mai 2026
Avis spontané
Réponse de Vodafone UK - South Shields
Hey Ivan,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Prompt service with a smile
Prompt service with a smile! As I am an older person Katie was patient and informative.
7 mai 2026
Avis spontané
Réponse de Vodafone UK - South Shields
Hey Linda,
Thanks for the lovely review and fantastic support for Katie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Katie was very helpful and was patient and explained everything clearly
Katie was very helpful
7 mai 2026
Avis spontané
Réponse de Vodafone UK - South Shields
Hey Lynne,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thanks to Mr Lee
Thanks to Mr. Lee in South Shields Vodafone. Firstly, He helped me to be member of Vodafone and yesterday thanks to get a new phone lovely Lee
6 mai 2026
Avis spontané
Réponse de Vodafone UK - South Shields
Hey Ferit,
Thanks for the lovely review and fantastic support for Lee.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Just been into south shields store
Just been into south shields store . Very pleased with the service I received from Katie. She reduced my monthly payments, with a great saving. Very helpful member of staff.
4 mai 2026
Avis spontané
Réponse de Vodafone UK - South Shields
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
First class service
The service I received from Seana was first class giving me all the options available in a clear and friendly way. Outstanding.
28 avril 2026
Avis spontané
Réponse de Vodafone UK - South Shields
Hey Neil,
Thank you for your review. It's always lovely to read such nice feedback for Seana.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Store very busy with only 2 staff to…
Store very busy with only 2 staff to deal with everyone but they were both very professional & acknowledged the people waiting.
Lee who was the branch manager was covering the branch due to staff shortages was very patient with the previous old customer & then dealt with my order very quickly.
I would highly recommend this branch & it’s colleagues.
25 avril 2026
Avis spontané
Réponse de Vodafone UK - South Shields
Hey Jean,
It's fantastic to hear that agent was able to resolve the issue. We truly appreciate your feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Made a mistake online when ordering my…
Made a mistake online when ordering my upgrade so went into Vodaphone in South Shields to sort. Katie had the issue sorted asap and set my new phone up for me. She was so helpful and polite and nothing was a problem. Katie is an asset to Vodaphone.
25 avril 2026
Avis spontané
Réponse de Vodafone UK - South Shields
Hey Joseph,
Thanks for the lovely review and fantastic support for Katie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
CUSTOMER SERVICE EXCELLENT
I visited the store yesterday to trade in my old phone and bought the S26 Galaxy Samsung. Throughout my time in the store, I found Katie to be thoroughly professional, with a calm and pleasant nature.
The service was excellent.
24 avril 2026
Avis spontané
Réponse de Vodafone UK - South Shields
Hey Cheryl,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Katie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Went to South Shields store with my…
Went to South Shields store with my husband today to change his sim card. Katie was marvelous very patient, helpful & friendly girl with a brilliant attitude.
23 avril 2026
Avis spontané
Réponse de Vodafone UK - South Shields
Hi June , thank you so much for your wonderful review and the amazing support you’ve shown for Katie it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone Social Media Team
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