Brilliant service from Adele as usual as we have been coming to her for years. Looked after my husbands company phones and always very helpful.
L'entreprise a répondu
Établissement
Changer d'établissement60 Chapel Street, PR8 1BZ Southport, GB
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Lisez les avis des autres
Beth was extremely patient with me in store today. I really am not confident with technology but Beth talked me through everything, had the patience of a saint with me whilst she helped me back-up my... Voir plus
L'entreprise a répondu
Today I visited Vodafone in Southport with problems I had with my cellphone. Kathy Ferguson at Vodafone Southport branch helped me sort out all my problems with her assistance, patience and guidance.... Voir plus
L'entreprise a répondu
Kathy was amazing and very helpful and Paul was also lovely to deal with. Had wonderful service at Vodafone Southport
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- aussi dans
- Entreprise de télécommunications
- Fournisseur de connexion internet
- Magasin de téléphonie mobile
- Service internet et téléphone
À propos de Vodafone UK - Southport
Écrit par l'entreprise
Coordonnées de contact
60 Chapel Street, PR8 1BZ, Southport, Royaume-Uni
4,9
Excellent
303 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Les gens ont aussi consulté
Friendly conversation
Friendly conversation. Great knowledge of products.
7 décembre 2024
Avis spontané
Réponse de Vodafone UK - Southport
Hi Steven. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fantastic service I experienced today
Fantastic service I experienced today. Jess was really helpful
1 décembre 2024
Avis spontané
Réponse de Vodafone UK - Southport
Hi Peter. Thank you for your review for Jess. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service
Excellent service
Patient and friendly service I have visited this branch many times would recommend!
27 novembre 2024
Avis spontané
Réponse de Vodafone UK - Southport
Hi Jeana,
Thanks for your review for our store. This is amazing feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Great help from Paul and Adele in…
Great help from Paul and Adele in store. Always happy with the service in Southport whenever i go in there. Top marks.
27 novembre 2024
Avis spontané
Réponse de Vodafone UK - Southport
Hi Soner and Jo,
Thanks for your kind words and taking your time to share the experience in store with Paul and Adele. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Nothing was to much trouble. Thank you Paul!
Nothing was to much trouble. The service was a 10/10 from me. Very helpful, especially the colleague Paul. Explained everything to me. Thank you 😊
23 novembre 2024
Avis spontané
Réponse de Vodafone UK - Southport
Hey Nicola, This is awesome to see and just how we want our customers to feel when they visit our store.
Thanks for your feedback, The Vodafone Social Media Team
Great service at Vodafone Southport
Our advisor Jess was fantastic. She was friendly, enthusiastic, polite and really knew what she was talking about. Jess worked out great deals for us on our two phone contracts. We left the store as very happy customers. Thank you Jess.
23 novembre 2024
Avis spontané
Réponse de Vodafone UK - Southport
Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thank you,
Vodafone Social Media Team
Jess was fantastic
Jess was fantastic, helpful and brilliant. Has a fantastic personality and helped me set up my phone. Thank you.
Overall experience was 10 out of 10
19 novembre 2024
Avis spontané
Réponse de Vodafone UK - Southport
Hi Frank,
This is such an amazing review for Jess. Thanks for sharing your kind words and feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Jordan was really helpful in store
Jordan was really helpful in store. Great service 👍🏼
16 novembre 2024
Avis spontané
Réponse de Vodafone UK - Southport
Thank you for your support and feedback.
Thanks again,
Vodafone Social Media Team
Adele is a gem! Great service & saved us money!
Adele was really friendly and very helpful, especially when she was answering all of our questions! With her professional advice, we have managed to save money by switching our internet provider to yourselves! Very happy with the whole experience!
2 novembre 2024
Avis spontané
Réponse de Vodafone UK - Southport
Hi Laura,
Thank you for taking the time to leave us a 5 star review! We're glad to have you on board with us.
Thanks,
The Vodafone Social Media Team
My experience was very welcoming at…
My experience was very welcoming at Vodafone customer service was excellent the staff are very friendly, couterious, helpful msle your feel very welcome. They helped with my every needs.
I would defenately recommand Vodafone company to any one.
I will give them a five star
14 novembre 2024
Avis spontané
Réponse de Vodafone UK - Southport
Hi Pauline. Thank you for your review. It's always lovely to read such fab feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Customer service
Traveled all the way from Manchester to visit this store. Best customer service from the staff here than any other Vodafone store I've visited.
2 novembre 2024
Avis spontané
Réponse de Vodafone UK - Southport
Hello, Judith,
Thanks for your review. It's always lovely to read great feedback, and we're glad you had a positive experience in store.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Amazing service
Always wonderful service from the staff in the Vodafone store in Southport. It’s a pleasure to visit and receive such care and help. Thank you!
31 octobre 2024
Avis spontané
Réponse de Vodafone UK - Southport
Hi Elizabeth, Thanks for your review! It's lovely to see you had such a positive experience with our Southport team. This is absolutely what we aim for! Thanks again, Vodafone Social Media Team
Excellent service from Paul
Excellent service from Paul. Switching over my broadband from EE. Very helpful and informative.Always pleased with the service in the Southport store.
29 octobre 2024
Avis spontané
Réponse de Vodafone UK - Southport
Hello, Janet,
It's great to hear about your positive experience. We appreciate you taking the time to review and share your feedback with us.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Paul was brilliant
Paul was brilliant. Helped me with moving my home broadband. Patience of a Saint.
24 octobre 2024
Avis spontané
Réponse de Vodafone UK - Southport
Hi John. Thank you for your review for Paul. It's always lovely to read great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Paul at Southport was very patient and…
Paul at Southport was very patient and explained everything in full,he also kept me informed all the way through my transfer to vodaphone from 3 network. I would recommend him to family and freinds all the time.
21 octobre 2024
Avis spontané
Réponse de Vodafone UK - Southport
Hi Susan,
Thanks for taking the time to review and sharing this great feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Wonderful service from Laura
Wonderful service from Laura. I had trouble paying my bills. She was very very helpful and patient in sorting everything out for me. Highly recommend.
18 octobre 2024
Avis spontané
Réponse de Vodafone UK - Southport
Hi Robbie,
Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and Laura has got the issue resolved for you.
Thanks,
The Vodafone Social Media Team
Wigan and Leigh stores weren't helpful
Wigan and Leigh stores weren't helpful. Paul at Southport was brilliant and recommended him to help anyone.
18 octobre 2024
Avis spontané
Réponse de Vodafone UK - Southport
Hi Catherine,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Laura
Laura was very knowledgeable and very polite and new her job very well
A good experience
17 octobre 2024
Avis spontané
Réponse de Vodafone UK - Southport
Hi Nicholas,
It's great to hear your feedback, thank you for taking the time to review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Very helpful service from Paul
Very helpful service from Paul. Moving my number over from 3. Pleased with the help in store.
10 octobre 2024
Avis spontané
Réponse de Vodafone UK - Southport
Hi Marc. Thank you for your review for Paul. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
After having my phone stolen
After having my phone stolen I went into Vodafone Southport for a replacement Abi was so helpful and helped me through replacing and setting up a new phone . I highly recommend both Abi and Vodafone if you need help.
28 septembre 2024
Avis spontané
Réponse de Vodafone UK - Southport
Thank you for your support and feedback.
Thanks again,
Vodafone Social Media Team
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