Vodafone UK - Spalding Avis 

140
•
TrustScore 5 sur 5

4,9

Unit 1 17-18 Market Place, PE11 1SU Spalding, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Staff at the Spalding store are superb and very helpful and professional and cheerful. They are number 1 James and Thomas are really helpful first class team

L'entreprise a répondu

Noté 5 sur 5 étoiles

Amanda was amazing, excellent customer service, friendly and a lovely smile. A real asset to your company. I went into store 10 minutes before closing! Amanda sorted out my smart watch for me. She des... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I entered the store and the three assistants were all dealing with customers of a certain age. I noticed each customer was receiving excellent attention. James noticed me waiting and said somebody wo... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

It is refreshing to be dealt with face to face. Chloe was knowledgeable, efficient, friendly and polite. She took her time to explain the contract. You don't get this service online and it why we must... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • Unit 1 17-18 Market Place, PE11 1SU, Spalding, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

140 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

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4,9

Tous les avis

(140)

39 632 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Very professional service.

28 juillet 2025
Avis spontané
Logo de Vodafone UK - Spalding

Réponse de Vodafone UK - Spalding

Hey Susan,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very helpful explaining costs

Very helpful explaining costs

19 juillet 2025
Avis spontané
Logo de Vodafone UK - Spalding

Réponse de Vodafone UK - Spalding

Hey Leigh,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

A gem in Spalding

It is refreshing to be dealt with face to face. Chloe was knowledgeable, efficient, friendly and polite. She took her time to explain the contract. You don't get this service online and it why we must protect our high street shops. Other customers seemed to have a similar experience in my opinion.

6 juin 2025
Avis spontané
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Réponse de Vodafone UK - Spalding

Hey Sue,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Josh is very helpful and friendly and…

Josh is very helpful and friendly and sorted our problem quickly

1 juillet 2025
Avis spontané
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Réponse de Vodafone UK - Spalding

Hey Sophie,

 This is really lovely to hear, thanks for the review! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Came into the store for a upgrade was…

Came into the store for a upgrade was served by Tom , he was so informative and helpful not pushy at all but gave me great advice and made the process so easy , thanks Tom will recommend you to family and freinds

30 juin 2025
Avis spontané
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Réponse de Vodafone UK - Spalding

Hey Stevens,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great customer service from Julia and…

Great customer service from Julia and josh!

27 juin 2025
Avis spontané
Logo de Vodafone UK - Spalding

Réponse de Vodafone UK - Spalding

Hey Jason,

Thanks for the lovely review and fantastic support for Julia and Josh.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 1 sur 5 étoiles

Would give zero if it was an option.

Would give zero if it was an option.
Took out a pay as you go contract with them. Didn't tell me that the initial £10 would be lost when I topped it up with another £10, that in its self was a nightmare as couldn't get it to work so customer services had to action it. Went in about a month ago to top up again, same issue this time but customer services now not allowed to resolve. Girl in shop said she would escalate and keep me updated. Never heard from them again. Absolutely crap service, switched to EE for this phone which is just a backup.

28 mai 2025
Avis spontané
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Réponse de Vodafone UK - Spalding

Hi Keith. We appreciate you sharing your experience. We're sorry to hear about the issues you've experienced with pay as you go plan. We'll investigate these issues to improve our services. Thank you for your patience. If you have any pending query or concern, or have not received the resolution you were looking for, please come chat to my team on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks Again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

A very good friendly serves

A very good friendly serves, Thankyou.

21 juin 2025
Avis spontané
Logo de Vodafone UK - Spalding

Réponse de Vodafone UK - Spalding

Hi Peter. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very informative and helpful

Very informative and helpful. Easy and quick experience of upgrading

12 juin 2025
Avis spontané
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Réponse de Vodafone UK - Spalding

Hey Jenny,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great experience with Vodafone in…

Great experience with Vodafone in Spalding, great team service

23 mai 2025
Avis spontané
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Réponse de Vodafone UK - Spalding

Hey Kevin,

I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for staff.

If you ever need assistance, please feel free to contact the Social Media team via Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Service great experience put me on the…

Service great experience put me on the right track

23 mai 2025
Avis spontané
Logo de Vodafone UK - Spalding

Réponse de Vodafone UK - Spalding

Hey Chris,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Went into spalding Vodafone store…

Went into spalding Vodafone store today. Thomas was very helpful with my phone. Cannot thank him enough

23 mai 2025
Avis spontané
Logo de Vodafone UK - Spalding

Réponse de Vodafone UK - Spalding

Hey Sheila,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Staff was very helpful and polite

Staff was very helpful and polite

22 mai 2025
Avis spontané
Logo de Vodafone UK - Spalding

Réponse de Vodafone UK - Spalding

Hey Dan,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

It was fantastic Julia was very helpful

It was fantastic Julia was very helpful

29 avril 2025
Avis spontané
Logo de Vodafone UK - Spalding

Réponse de Vodafone UK - Spalding

Hey ,

Thanks for the lovely review and fantastic support for Julia.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Tom was a great help

Very helpful top shop better than EE

26 avril 2025
Avis spontané
Logo de Vodafone UK - Spalding

Réponse de Vodafone UK - Spalding

Hey Jason,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

If we dont support local then we won’t…

If we dont support local then we won’t have shops !!!
Fantastic service today by Julia and Thomas in spalding store .
Don’t shop on line let’s keep humans in shops xxx

19 avril 2025
Avis spontané
Logo de Vodafone UK - Spalding

Réponse de Vodafone UK - Spalding

Hey there,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Julia was great help

Julia and her colleague eere great help! Realky friendly very good conversation. Very humanistic person centred approach. Helped me understand the jargon of a mobile phone. A great asset to your team in Vodaphone. Lovely ladies

18 avril 2025
Avis spontané
Logo de Vodafone UK - Spalding

Réponse de Vodafone UK - Spalding

Hey Viv,

Thanks for the lovely review and fantastic support for Julia.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very helpful with setting up watch to…

Very helpful with setting up watch to new phone that i had been struggling to do over the past week.
Can recommend using this store to anyone with Vodafone.

13 mars 2025
Avis spontané
Logo de Vodafone UK - Spalding

Réponse de Vodafone UK - Spalding

Hi Joseph. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great experience at the Spalding store

Great experience at the Spalding store. Tom was a fantastic help, very informative and solved my phone issues quickly and easily.

13 mars 2025
Avis spontané
Logo de Vodafone UK - Spalding

Réponse de Vodafone UK - Spalding

Hi Rhiannon. Thank you for your review for Tom. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very pleased with the help and service

13 mars 2025
Avis spontané
Logo de Vodafone UK - Spalding

Réponse de Vodafone UK - Spalding

Hi. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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