My sister and I called into St.helens branch ,Vodafone today to discuss our options for contract renewals. We were met by Matt who was exceptional in every way.He checked for the best available deals... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement6 Palatine Arcade,Church Sq Shopping Centre, WA10 1BW St Helens, GB
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Lisez les avis des autres
I recently completed a HBB contract at the store Colin was very helpful and talked me through the whole thing even helping to cancel my old provider. I went back to the store as I’m a current mobil... Voir plus
L'entreprise a répondu
I’d like to say ceri gives good service all the time and always looks after me I will always go back to her thank you
L'entreprise a répondu
Big thank you to Colin for helping my dad upgrade is contract and setting up his new phone, great customer service
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Magasin de téléphonie mobile
- Fournisseur de connexion internet
- Service internet et téléphone
- Entreprise de télécommunications
À propos de Vodafone UK - St Helens
Écrit par l'entreprise
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Coordonnées de contact
6 Palatine Arcade,Church Sq Shopping Centre, WA10 1BW, St Helens, Royaume-Uni
4,8
Excellent
175 avis
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Les gens ont aussi consulté
Served by John
Served by John. Genuinely a nice guy who took the time to sort out my issue.
4 août 2026
Avis spontané
Réponse de Vodafone UK - St Helens
Hey Mark,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I’d like to say ceri gives good service…
I’d like to say ceri gives good service all the time and always looks after me I will always go back to her thank you
30 juillet 2026
Avis spontané
Réponse de Vodafone UK - St Helens
Hey Ayman,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Big thank you to Colin for helping my…
Big thank you to Colin for helping my dad upgrade is contract and setting up his new phone, great customer service
20 juillet 2026
Avis spontané
Réponse de Vodafone UK - St Helens
Hi Stevo, thank you so much for your wonderful review and the amazing support you’ve shown for Colin, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Thanks very much to Colin in the St…
Thanks very much to Colin in the St Helens shop for advising me so professionally on my contract.
23 juillet 2026
Avis spontané
Réponse de Vodafone UK - St Helens
Hey Alice,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Both Colin and John were incredibly…
Both Colin and John were incredibly helpful and willing to help well beyond expectations.
6 juillet 2026
Avis spontané
Réponse de Vodafone UK - St Helens
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpful with my phone and sc
John is Very helpful with my phone and score 10/10
3 juillet 2026
Avis spontané
Réponse de Vodafone UK - St Helens
Hey Howard,
Thanks for the lovely review and fantastic support for John..
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
John is the best super helpful such a…
John is the best super helpful such a gentleman set me up on a brilliant sim deal!
29 juin 2026
Avis spontané
Réponse de Vodafone UK - St Helens
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
John was really helpful very good to…
John was really helpful very good to helped by him
27 juin 2026
Avis spontané
Réponse de Vodafone UK - St Helens
Hey Ethan,
Thanks for the lovely review and fantastic support for John.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Maddie was patient and lovely to deal…
Maddie was patient and lovely to deal with. She was very friendly and helped us get sorted with the multiple things we needed.
26 juin 2026
Avis spontané
Réponse de Vodafone UK - St Helens
Hey Daniel,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Very helpful,I really appreciate this…
Very helpful,I really appreciate this staff…
25 juin 2026
Avis spontané
Réponse de Vodafone UK - St Helens
Hey there,
Thank you for the wonderful review. It's a pleasure to receive such kind comments.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Quick and efficient service by Colin in…
Quick and efficient service by Colin in the St Helens store
13 juin 2026
Avis spontané
Réponse de Vodafone UK - St Helens
Hey Arron,
Thanks for the lovely review and fantastic support for Colin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I went into the Store Saturday
I went into the Store Saturday, I was served by Colin, he was great as I’m a bit of a technophobe he made the whole thing so easy
13 juin 2026
Avis spontané
Réponse de Vodafone UK - St Helens
Hi Janice, thank you so much for your wonderful review and the amazing support you’ve shown for Colin, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Title
Title: Absolutely terrible experience – They treat customers like a joke!
"I am beyond frustrated with Vodafone. This company is a complete disaster and has no respect for its customers.
Today, I finished all the necessary steps for my mobile service, and I was explicitly told to come to the St Helens store to collect it. I drove for 40 minutes to get here, only to be told that it is not ready. The level of incompetence and lack of communication is unbelievable.
They seem to have no regard for anyone’s time or effort. This is just one example of the many issues I have faced with them. Their service is consistently unreliable, their customer support is unhelpful, and they simply do not care about the people who pay for their services.
If you value your time and your money, stay far away from Vodafone. I am incredibly disappointed and will be looking for a better provider immediately. 0/5 stars."
16 juin 2026
Avis spontané
Réponse de Vodafone UK - St Helens
Hi there. We’re sorry to hear about your experience, Sohail, and the frustration caused to you. We appreciate you sharing this feedback, and we take concerns about customer service very seriously.
If you’d like to raise this as an official complaint and have already spoken with our team, you’re welcome to contact our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or vodafone.uk/3LXh2xl.
We truly appreciate your patience and hope to get this resolved for you as soon as possible.
Thanks again,
Vodafone Social Media Team
I recently completed a HBB contract at…
I recently completed a HBB contract at the store Colin was very helpful and talked me through the whole thing even helping to cancel my old provider.
I went back to the store as I’m a current mobile customer and alwasy get great service
23 mai 2026
Avis spontané
Réponse de Vodafone UK - St Helens
Hey Paul,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - St Helens
Hey Alfie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I came to store as I needed to update…
I came to store as I needed to update my sim as I’ve started to travel a lot more Colin and Maddie sorted me a great deal on data and EU roaming
9 mai 2026
Avis spontané
Réponse de Vodafone UK - St Helens
Hey Ian,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - St Helens
Hey Jen,
Thanks for the lovely review and fantastic support for Maddie.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
My experience was fantastic
My experience was fantastic, I was helped and advised well on my best options with an upgrade! Service was First Class 👍
I was helped by John, nothing was too much trouble ! Many thanks
9 mai 2026
Avis spontané
Réponse de Vodafone UK - St Helens
Hey Julie,
Thanks for the lovely review and fantastic support for John.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Thank you the team in St Helens
Thank you the team in St Helens, I went into store and Colin and Maddie where really helpful with my fone issue,
29 avril 2026
Avis spontané
Réponse de Vodafone UK - St Helens
Hey Sandy,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service from Colin
Great service from Colin, I was over paying on my sim, I got a fab deal that included roaming, great service
16 avril 2026
Avis spontané
Réponse de Vodafone UK - St Helens
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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