Vodafone UK - Stirling Avis 

205
•
TrustScore 5 sur 5

4,9

Unit 6a Marches Mall , The Thistle Shopping Centre, FK8 2EA Stirling, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Maryam was extremely helpful, professional and friendly and made our visit super easy. We never would have guessed it was her first week working here unless she had said! Thanks so much for all your h... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Caitlin understood the reason for my visit and explored ways to resolve the issue. To my satisfaction.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Callum was a top class guy with admirable people skills making my son who has adhd open up and talk to him about our upcoming football trip away. Callum helped me with my SIM card issue and the other... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I am an elderly disabled customer and was treated with respect and great patience from staff member Susie making my visit a pleasant one. If I could I would have given her 10 stars. She fully underst... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Opérateur de réseau mobile
  2. Entreprise de télécommunications
  3. Fournisseur de connexion internet
  4. Magasin de téléphonie mobile
  5. Service internet et téléphone

À propos de Vodafone UK - Stirling

Écrit par l'entreprise

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Coordonnées de contact

  • Unit 6a Marches Mall , The Thistle Shopping Centre, FK8 2EA, Stirling, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

205 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Comment cette entreprise utilise Trustpilot

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4,9

Tous les avis

(205)

42 962 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Went into the store just to top up…

Went into the store just to top up data. Caitlin was extremely helpful and reminded me that my airtime was out of contract. By the time I left caitlin had renewed my airtime contract with a very good rate.

7 avril 2026
Avis spontané
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Réponse de Vodafone UK - Stirling

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent Ambassador for Vodafone

Josh, despite me having already purchased a phone from his colleague on the weekend just before closing, kindly dedicated an extra 45 min of his time explaining what I purchased and helped me understand the new phone details. He is a credit to vodsfone and the reason I didnt cancel my contract. Thank you.

1 avril 2026
Avis spontané
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Réponse de Vodafone UK - Stirling

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great customer service

Josh was incredible! He was friendly and effecient and saved me money in the long run! The whole team were friendly and supportive, Tegan and Alexander also tagged in to help with my issue and were lovely.

25 mars 2026
Avis spontané
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Réponse de Vodafone UK - Stirling

Hey Isla,

Thanks for the lovely review and fantastic support for Josh.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Ronnie was super helpful

Ronnie was super helpful and saved me money on my broadband

17 mars 2026
Avis spontané
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Réponse de Vodafone UK - Stirling

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Alex at Vodafone Stirling

We had an excellent experience in store with Alex at Vodafone Stirling. He gave us clear and honest advice, he was very friendly and helpful to talk to. He took the time to explain all of our options, and made everything easy to understand. After our chat with him, we decided to switch our mobile data provider from Sky to Vodafone. He was friendly, polite and really helpful and nice to talk to throughout.

24 février 2026
Avis spontané
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Réponse de Vodafone UK - Stirling

Hey David,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Susie knows her stuff and was very…

Susie knows her stuff and was very efficient as well as proficcient as well as very friendly

23 février 2026
Avis spontané
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Réponse de Vodafone UK - Stirling

Hey Allan,

Thanks for the lovely review and fantastic support for Susie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Lindsey the sales consultant was…FANTASTIC

Lindsey the sales consultant was knowledgeable, patient, professional and able to explain all aspects of the upgrade.

18 février 2026
Avis spontané
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Réponse de Vodafone UK - Stirling

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Susie at Vodafone Thistle centre

Susie at Vodafone Thistle centre, Stirling, was extremely well informed, a pleasure to deal with, and very efficient: worth 6 stars

31 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Stirling

Hey Campbell,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Lindsey was truly wonderful to deal…

Lindsey was truly wonderful to deal with. I had a pretty unique problem and she had a can-do attitude from the outset, taking time to understand and showing so much patience. She was a pleasure to have assist me.

25 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Stirling

Hey Helen,

Thanks for the lovely review and fantastic support for Lindsey.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

We had the most amazing experience with…

We had the most amazing experience with Lindsey and caitlin in the Stirling branch! Smooth sailing and great deal

18 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Stirling

Hey Caitlin,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Got a phone and internet package…

Got a phone and internet package through Lynsey, Lynsey was very helpful and a delight to deal with

4 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Stirling

Hey,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I done my sim upgrade in store with…

I done my sim upgrade in store with Ronald and had a good experience as he asked me questions to best suit my needs and got a good plan. Will definitely shop again

17 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Stirling

Hey Alex,

Thanks for the lovely review and fantastic support for Ronald.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Lindsey is AWESOME!!

Lindsey answered all my questions and was a great resource!

17 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Stirling

Hey Emily,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Matt at Stirling Branch

Fabulous customer service. Friendly and courteous. Couldn’t be more helpful. Great employee (even sharing knowledge and training staff member at same time).

Thank you Matt

11 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Stirling

Hi Simpson,

Your kind words mean so much—thank you for sharing this wonderful review!

If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We’re always here to help!

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Broadband

Greeted by Caitlin when I came in who was lovely and very helpful. Josh sorted switching over my broadband. Very helpful and professional.

11 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Stirling

Hey,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent service from Alex at Vodafone Stirling


I visited the Vodafone Stirling store to resolve an issue with a faulty handset, and the service I received from Alex was excellent.

Alex was friendly, professional, and extremely knowledgeable from the moment I arrived. He listened carefully, understood the issue straight away, and clearly explained the process for a like-for-like exchange. He was transparent about what needed to be done and took the time to make sure everything was handled properly.

When I returned to the store, Alex completed the like-for-like exchange efficiently and without any unnecessary complications. The process was smooth, fair, and exactly how a faulty handset replacement should be handled.

Alex was calm, respectful, and genuinely helpful throughout. A real credit to the Vodafone Stirling team.

4 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Stirling

Hey Erin,

Thanks for the lovely review and fantastic support for Alex.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

My HBB had gone out of contract

My HBB had gone out of contract, I came into store and was served by the wonderful Susie. She got my HBB sorted out in no time at all and even managed to get me a better speed and new equipment as well! Will be back to see her again next time!

6 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Stirling

Hey Ron,

Thanks for the lovely review and fantastic support for our team.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Fantastic service from Alex who made it…

Fantastic service from Alex who made it a super easy process. All questions answered.

4 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Stirling

Hey Lindsey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Friendly service

My fiancé had an issue with her new phone and we were nervous about the process of getting this sorted. Thankfully Alex was in store and put us right at ease. He was very friendly and knowledgable and helped us with our issue. Thanks again!

3 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Stirling

Hey Callum,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Matt was fantastic so friendly and…

Matt was fantastic so friendly and helpful . So glad I changed from 20 years at o2

30 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Stirling

Hey Eileen,

Thanks for the lovely review and fantastic support for Matt.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

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