Totally fantastic service from Jubel at Vodafone Sutton Coldfield, solved my problem, up and running now explained everything very clearly, I am one very happy customer. Angela Birch.
L'entreprise a répondu
Établissement
Changer d'établissementUnit SU8 , No 95 The Parade, B72 1PL Sutton Coldfield, GB
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Lisez les avis des autres
Visited the sutton store today due to issue with my s24 ultra battery. I was met by friendly staff. Jag was my customer service rep. Jag was amazing and worked out a fantastic deal on a new Z8 fold.... Voir plus
L'entreprise a répondu
I was served in store by James. He has excellent customer service skills & is very personable. He listened to all I required & expected from a new phone. He came up with a very suitable option for... Voir plus
L'entreprise a répondu
I had a wonderful experience with Aman from Vodafone. He was extremely professional, patient, and knowledgeable. Aman took the time to clearly explain all the available plans and helped me choose the... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Entreprise de télécommunications
- Fournisseur de connexion internet
- Magasin de téléphonie mobile
- Service internet et téléphone
À propos de Vodafone UK - Sutton Coldfield
Écrit par l'entreprise
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Coordonnées de contact
Unit SU8 , No 95 The Parade, B72 1PL, Sutton Coldfield, Royaume-Uni
4,9
Excellent
331 avis
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Les gens ont aussi consulté
Brilliant service
Brilliant service from jubel. Very helpful and patience
28 septembre 2026
Avis spontané
Réponse de Vodafone UK - Sutton Coldfield
Hey Sheila,
Thanks for the lovely review and fantastic support for Jubel.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Totally fantastic service from Jubel at…
Totally fantastic service from Jubel at Vodafone Sutton Coldfield, solved my problem, up and running now explained everything very clearly, I am one very happy customer. Angela Birch.
27 septembre 2026
Avis spontané
Réponse de Vodafone UK - Sutton Coldfield
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Staff were very attentive and…
Staff were very attentive and supportive. They explained everything to me very well and answered all my questions even though I had too many.
They provided very good advise and different options that would suit what I needed. Thanks to the team.
31 août 2026
Avis spontané
Réponse de Vodafone UK - Sutton Coldfield
"Hey Richards,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Helpful staff with good knowledge and…
Helpful staff with good knowledge and managed to help me with my query!
8 août 2026
Avis spontané
Réponse de Vodafone UK - Sutton Coldfield
Hey Kayleigh,
Thanks for the lovely review and fantastic support. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Really helpful staff
13 août 2026
Avis spontané
Réponse de Vodafone UK - Sutton Coldfield
"Hey Quen,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
HORENDOUS - UNABLE TO CALL THEM BY PHONE
A relative asked if we could pop into Sutton to get a New Phone.
I said I will call them and find out what phones they sell and can we just walk in
Well How silly of me to think that you can actually call a Mobile Phone Company
I tried THREE different numbers all with menus Like Car Insurance companies.
Then I got transferred to India, they gave me another number that failed to work
I wont be Going to Vodafone
They obviously don't understand the term COMMUNICATION
The response from VODAFONE is Pathetic
Who needs a Menu based phone answering system for a Shop That sells Mobile Phones.
Hello, This is Vodafone, would you like to come in to the shop and buy a Phone,
No sorry I went to Currys
I hope Vodafone Gets the same treatment when they need plumber
26 août 2026
Avis spontané
Réponse de Vodafone UK - Sutton Coldfield
Hi Phil,
Thank you for taking the time to share your feedback. I'm sorry to hear about the experience you've had while trying to contact us.
I completely understand your frustration. When you're looking to make a simple enquiry about available phones and whether you can visit a store, the last thing you expect is to spend time navigating multiple automated menus and being passed between different contact numbers without getting the information you need.
We appreciate that clear and accessible communication is important, and I'm sorry that this wasn't your experience. It's particularly disappointing to hear that after trying several numbers, you were still unable to reach the right support team.
If you’re open to it, I’d love to help you here and make things right. You can chat with our LiveChat Advisors - vodafone.uk/2LCJiTm or call us on 191 from your Vodafone mobile or 0333 304 0191 from any other phone.
You can also reach out to my team on Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks,
Vodafone Social Media Team
store today due to…
Visited the sutton store today due to issue with my s24 ultra battery. I was met by friendly staff. Jag was my customer service rep. Jag was amazing and worked out a fantastic deal on a new Z8 fold. I was unhappy to say the least about my experience of my phone not working, but I left with a new phone due to Jag being so amazing.
5 août 2026
Avis spontané
Réponse de Vodafone UK - Sutton Coldfield
Hey
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I had a nightmare with my apple iPhone…
I had a nightmare with my apple iPhone as it was not working. As my phone was with Vodafone I went straight to the store. Despite it being busy and I was not purchasing anything Chris was brilliant. Sat me down, reassured me and talked me through it. A clear USP and benefit of being with Vodafone. Thank you Chris- life saver!
31 juillet 2026
Avis spontané
Réponse de Vodafone UK - Sutton Coldfield
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Chris was fantastic for me
31 juillet 2026
Avis spontané
Réponse de Vodafone UK - Sutton Coldfield
Hey Andy,
Thanks for the lovely review and fantastic support for Chris.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Nothing at the moment
31 juillet 2026
Avis spontané
Réponse de Vodafone UK - Sutton Coldfield
Hey Duncan,
Thank you for taking the time to share your experience with the service. It’s not the experience we wish to create for any of our customers.
You can call our team on 191 from a Vodafone mobile or 03333040191 from a non-Vodafone mobile between 8am and 8pm or use webchat through this link: https://www.vodafone.co.uk/paymcd. Alternately you can contact our Social media team via Facebook at http://vodafone.uk/3lCYUxW or on Instagram at https://ig.me/m/vodafone
Thanks,
Vodafone Social Media Team
Jag was helpful with my query today
Jag was helpful with my query today. Thank you so much
30 juillet 2026
Avis spontané
Réponse de Vodafone UK - Sutton Coldfield
Hey Philip,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Happy the service received in store by…
Happy the service received in store by jubel who helped with data transfer and phone setup
30 juillet 2026
Avis spontané
Réponse de Vodafone UK - Sutton Coldfield
Hey ,
Thanks for the lovely review and fantastic support for Jubel.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Chris and Mac were very helpful in…
Chris and Mac were very helpful in assisting me with my problem
30 juillet 2026
Avis spontané
Réponse de Vodafone UK - Sutton Coldfield
Hey Robert,
Thanks for the lovely review and fantastic support for Chris and Mac.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
jag was helpful with my query
30 juillet 2026
Avis spontané
Réponse de Vodafone UK - Sutton Coldfield
Hey Eddie,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Jag was so helpful
Jag was so helpful, helped us with everything we needed, great service
29 juillet 2026
Avis spontané
Réponse de Vodafone UK - Sutton Coldfield
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jag was very helpful today in helping…
Jag was very helpful today in helping me choose a new phone and find the best deal to suit my needs. He answered all my questions and made the process very easy. Excellent service! :)
29 juillet 2026
Avis spontané
Réponse de Vodafone UK - Sutton Coldfield
Hey Amy,
Thanks for the lovely review and fantastic support for Jag. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I was served in store by James
I was served in store by James. He has excellent customer service skills & is very personable. He listened to all I required & expected from a new phone. He came up with a very suitable option for my requirements. He took the time to answer all my questions & set up my phone. Was not looking forward to a replacement but James made it as smoth as possible.
2 juillet 2026
Avis spontané
Réponse de Vodafone UK - Sutton Coldfield
Hey,
Thanks for the lovely review and fantastic support for James.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Credit to the team
Always great service in Sutton Coldfield branch. Jag was excellent - patient and tried every avenue to give me the best package for my needs
14 juillet 2026
Avis spontané
Réponse de Vodafone UK - Sutton Coldfield
Hey Pete,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amazing experience with Jag in Sutton…
Amazing experience with Jag in Sutton Coldfield branch.
Found a perfect and the most cost efficient option for me. Thank you!
8 juillet 2026
Avis spontané
Réponse de Vodafone UK - Sutton Coldfield
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jag went above and beyond to help us…
Jag went above and beyond to help us find the best deal. Friendly, patient and very helpful. Thank you ☺️
2 juillet 2026
Avis spontané
Réponse de Vodafone UK - Sutton Coldfield
Hey Gem,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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