The person who we had was extremely efficient and hard working towards exactly what we needed. He got the job done and also really took the time to keep us assured and to be sure of what we want. Over... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement151 High Street, SM1 1JH Sutton, GB
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Lisez les avis des autres
Mahid was wonderful. He listened carefully to us and helped my husband and me get a much better deal after years with Vodafone. He is kind, wise, and truly understood what we needed. We are so gratefu... Voir plus
L'entreprise a répondu
We had a brilliant experience with Gregg at Vodafone. From start to finish, the customer service was outstanding. Gregg was incredibly knowledgeable and explained everything clearly, making sure we... Voir plus
L'entreprise a répondu
I had a great experience with Warren at the Vodafone Sutton store. He was friendly, patient, and very professional throughout the whole process. He took the time to explain everything clearly, answere... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- aussi dans
- Entreprise de télécommunications
- Fournisseur de connexion internet
- Magasin de téléphonie mobile
- Service internet et téléphone
À propos de Vodafone UK - Sutton
Écrit par l'entreprise
Coordonnées de contact
151 High Street, SM1 1JH, Sutton, Royaume-Uni
4,9
Excellent
258 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Les gens ont aussi consulté
Very helpful with my friend to set up…
Very helpful with my friend to set up phone
30 juin 2024
Avis spontané
Réponse de Vodafone UK - Sutton
Hi Tyler. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Salem provided an absolutely sterling…
Salem provided an absolutely sterling service today. He is kind, patient and told me about my rebates including sorting out my YouTube premium 100/10
A very happy customer MJM
10 juin 2024
Avis spontané
Réponse de Vodafone UK - Sutton
Hi MJM,
Thanks for taking the time to write such a great review! We're delighted that Salem was able to resolve your query. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Greg, Vodafone Sutton
Greg, at the Vodafone shop based in Sutton, Surrey, honestly couldn't have been more helpful.
He helped me move from a sim only deal with great benefits(which had sadly come to an end) onto another great sim only package with fantastic benefits. Very helpful. Greg spent a lot of time helping me, and got me a great deal.
27 avril 2024
Avis spontané
Réponse de Vodafone UK - Sutton
Hi Michael.
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Really friendly and helpful staff
Really friendly and helpful staff who sorted out some complex issues with transferring data from a very old phone to the new one. Ainsley helped us mostly and he also took advice from a senior member of staff, a lady whose name I didn't get, but who was also very friendly and helpful and quick to identify the issues.
2 mai 2024
Avis spontané
Réponse de Vodafone UK - Sutton
Hi Jane,
We appreciate your feedback and kind words for Ainsley. If you ever need further help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Ainsley was so helpful and…
Ainsley was so helpful and professional,spent over I hour helping Excellent service credit to vodaphone
19 avril 2024
Avis spontané
Réponse de Vodafone UK - Sutton
Hi Susan,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Ainsley - Vodaphone Sutton - 5 Stars
Today I went into Vodaphone Sutton, Surrey Branch. My current contract was coming to an end and I needed advice to find a cheaper monthly contract as my last one (which was originally through Carphone Warehouse) was super expensive a I could no longer afford such a high month cost. Ainsley was a new starter at the Sutton branch he was so pleasant. He listened to and answered my queries and was so thorough in trying to find me the best possible deal which encompassed everything I needed included. He checked in with his colleagues to make sure he was finding me the best he could being as he was a new member of staff.
I really appreciated his time today - I hope more people who need help come across him!
4 avril 2024
Avis spontané
Réponse de Vodafone UK - Sutton
Hey Victoria,
Thanks for letting us know what an amazing job Ainsley did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Had a great experience being served by…
Had a great experience being served by Ainsley today. He was efficient, knowledgable and friendly. Definitely service with a smile.
22 mars 2024
Avis spontané
Réponse de Vodafone UK - Sutton
Thank you for your support and feedback.
Thanks again,
Vodafone Social Media Team
Josh and Ainsley were great
Josh and Ainsley were great! Super helpful and quick. Highly recommend!
11 mars 2024
Avis spontané
Réponse de Vodafone UK - Sutton
Hi Neal,
Thanks for the great feedback for Josh and Ainsley. It's really appreciated. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks again, Vodafone Social Media Team
Josh was amazing thank you
Josh was really amazing and did a fantastic job. He helped my mum select a phone and guided her through the entire process....really great service...he is very personable and fabulous at his job ...thumbs up from us 10 / 10
7 mars 2024
Avis spontané
Réponse de Vodafone UK - Sutton
Hi Emma,
This is such an amazing review for Josh. Thanks for sharing your kind words and feedback.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter) : vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Gregg
Was welcomed with a very friendly Gentleman called Gregg. He was polite, friendly and a massive help. Would highly recommend when your in sutton. Go and see Gregg
17 février 2024
Avis spontané
Réponse de Vodafone UK - Sutton
Hi Nathan,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Very helpful & patient member of staff…
Very helpful & patient member of staff helped and made the process much easier.
4 février 2024
Avis spontané
Réponse de Vodafone UK - Sutton
Hi Alex,
Thank you for reviewing and sharing your feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Zoe and Josh was amazing today really…
Zoe and Josh was amazing today really helpful will be back soon. Thank you very much
30 janvier 2024
Avis spontané
Réponse de Vodafone UK - Sutton
Hi Loki,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Josh
Josh, Zoe, Murat, thanks for all your help with my new phone, very much appreciated
23 janvier 2024
Avis spontané
Réponse de Vodafone UK - Sutton
Hi Mark,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Phone and sim only upgrade
I had a very poor experience with the online customer service, came in to the store very irate however Gregoire was very calm and patient with me and explained the process. I ended up taking out 2 contracts in the store, leaving very satisfied and happy with my experience.
20 janvier 2024
Avis spontané
Réponse de Vodafone UK - Sutton
Hey Laura,
Thanks for letting us know what an amazing job Gregoire did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Josh was very helpful in supporting me…
Josh was very helpful in supporting me to take out a new phone contract for the IPhone 15 Pro. He made things easy and chilled with a smile
18 janvier 2024
Avis spontané
Réponse de Vodafone UK - Sutton
Hey Charlie,
It's lovely to see you had such a positive experience with Josh. This is absolutely what we aim for! If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Generally fine
Generally fine. Vodafone in general are a very difficult company to deal with. Spent four hours today trying to do a very simple task, so had to go into my local store to resolve. Got my issue sorted without too much fuss.
18 janvier 2024
Avis spontané
Réponse de Vodafone UK - Sutton
Hi Lewis,
Thanks for sharing your experience, we value your feedback. You should be able to contact us easily on all channels available so we're sorry this wasn't the experience you had. We're glad you got a resolution on this occasion but if you ever need help again, please drop our team a message on Facebook - vodafone.uk/3lCYUxW or X (formally Twitter) - vodafone.uk/3LXh2xl We'd be happy to help.
Thanks, Vodafone Social Media Team
Plenty of staff
Plenty of staff. Helpful and knowledgeable staff member Josh. System was rather slow so everything took a while.
18 janvier 2024
Avis spontané
Réponse de Vodafone UK - Sutton
Hi Angela,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Jodh prvovided us with amazing servicr…
Jodh prvovided us with amazing servicr and wouof highly recimmend to anyone looking to get a new contract 10/10
17 janvier 2024
Avis spontané
Réponse de Vodafone UK - Sutton
Hi Tantica,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Josh gave me brilliant service and we…
Josh gave me brilliant service and we very helpful wouod highly recommend tue sutton store
17 janvier 2024
Avis spontané
Réponse de Vodafone UK - Sutton
Hi Dan,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Great customer service in the Sutton…
Great customer service in the Sutton branch, Sabrina, Zoe & Josh were so helpful and knowledgeable….would definitely recommend a visit to there store to get a new / upgrade plan sorted
17 janvier 2024
Avis spontané
Réponse de Vodafone UK - Sutton
Hey,
Thanks so much for taking the time to share your feedback about your experience with Sabrina, Zoe and Josh! We're so glad you're satisfied with the service provided.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
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