Had a really good experience at the Vodafone store in Swansea. Scott was brilliant and took the time to actually understand what I needed instead of just trying to sell me something. He helped me fi... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement4 Union Street, SA1 3EE Swansea, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
If I could give Sophie at the Swansea city branch 6 stars I would. The young lady was paitent knowledgeable polite and professional . . Sophie was a pleasant pleasure to deal with .
L'entreprise a répondu
Very helpful, Katie guided us to a product that was more suitable than our original query and more value for money too! Product was for my daughter and Katie was very interactive and friendly. Thanks... Voir plus
L'entreprise a répondu
Went into the Swansea Vodafone store with my mum who is a dinosaur when it comes to tech. We spoke to Ryan who really took the time to help my mum. He wasn't pushy, explained everything in a way that... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- aussi dans
- Entreprise de télécommunications
- Fournisseur de connexion internet
- Magasin de téléphonie mobile
- Service internet et téléphone
À propos de Vodafone UK - Swansea
Écrit par l'entreprise
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Coordonnées de contact
4 Union Street, SA1 3EE, Swansea, Royaume-Uni
4,9
Excellent
262 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
Great service as always
For Becky covering in the Swansea store today. Thank you for taking the time with us to sort a new contract for my mother. Great service, good deal as I'm already with Vodafone and couldn't have offered better customer service. Your local store is lucky to have you as a rep
19 octobre 2024
Avis spontané
Réponse de Vodafone UK - Swansea
Hi Rachael,
Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us in the Swansea store.
Thanks,
The Vodafone Social Media Team
Swansea store
I came in to the Swansea store today with my aunt who is 96 years of age.
We were helped by a lovely assistant called Becky.
She made what could have been a very stressful experience much easier.
She was kind, patient who guided us through the process & gave us prudent advice in an appropriate manner which my aunt understood.
The service received was above & beyond thank you.
14 octobre 2024
Avis spontané
Réponse de Vodafone UK - Swansea
Hello, Sian,
It's great to hear about the positive experience which you've had with Becky. Thanks for taking the time to write in a review about the service you received.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Madi really helpful customer agent
Madi really helpful customer agent, polite, courteous and informative, excellent customer service.
10 octobre 2024
Avis spontané
Réponse de Vodafone UK - Swansea
Hi Ronald. Thank you for your review for Madi. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Katie in Swansea was fantasic.
9 octobre 2024
Avis spontané
Réponse de Vodafone UK - Swansea
Hi Alex,
This is a great review for Katie. Thanks for sharing.
If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Excellent service
Excellent service. Very knowledgeable would definitely recommend
Josh was very helpful
5 octobre 2024
Avis spontané
Réponse de Vodafone UK - Swansea
Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Amazing Service
Katie in the Swansea store has been so incredibly helpful, couldn't have had a better experience! Can't wait to receive my new phone Friday.
1 octobre 2024
Avis spontané
Réponse de Vodafone UK - Swansea
Hi Bethan,
This is a great review for Katie. Thanks for taking your time to share. We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Excellent customer service when…
Excellent customer service when upgrading this morning
28 septembre 2024
Avis spontané
Réponse de Vodafone UK - Swansea
Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Brilliant service
Brilliant service. Really nice helpfully young man thank you very .much Josh
23 septembre 2024
Avis spontané
Réponse de Vodafone UK - Swansea
Hi George,
Thank you for your review and feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Lovely costumer service !
20 septembre 2024
Avis spontané
Réponse de Vodafone UK - Swansea
Hi Chloe,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Josh was very kind and helpful he needs…
Josh was very kind and helpful he needs a pay raise
14 septembre 2024
Avis spontané
Réponse de Vodafone UK - Swansea
Hi Nia,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Excellent customer service
Excellent customer service, Josh was really helpful very clear explanation of Tariffs phone models, etc
9 septembre 2024
Avis spontané
Réponse de Vodafone UK - Swansea
Hi Jason. Thank you for your review for Josh. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent help in plain English
Excellent help in plain English from Maddie. She had everything at her fingertips and was extremely patient , helpful and knowledgeable. She gave us all the available options and didn’t try to sell something we didn’t want or need. Made renewing a contract and upgrading a phone a straightforward and easy process.
26 août 2024
Avis spontané
Réponse de Vodafone UK - Swansea
Hi Joanne,
Thank you for reviewing your recent experience, we appreciate your feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Exceptional service
Katie provided exceptional service and help. Extremely knowledgeable and patient and sorted out my contract with ease.
18 août 2024
Avis spontané
Great experience
Great experience, Katie was lovely and friendly and entertained the kids too!!
14 août 2024
Avis spontané
Réponse de Vodafone UK - Swansea
Hi Daisy! Thank you for your review. It's lovely to hear you had just a good experience with us. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again, Vodafone Social Media Team
Katie was absolutely brilliant nothing…
Katie was absolutely brilliant nothing too much trouble
29 juillet 2024
Avis spontané
Réponse de Vodafone UK - Swansea
Hi Paul,
Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and with Katie.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
Great experience at Vodafone Swansea
Great experience at Vodafone Swansea. Josh was extremely helpful and nice throughout the whole consultation:)
26 juillet 2024
Avis spontané
Réponse de Vodafone UK - Swansea
Hi Julia. Thank you for your review for Josh. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service
Excellent service, excellent staff. Very happy. Thank you very much. Katie in the Swansea branch was very helpful and saved me significant money. Very friendly and lovely lady. Highly recommended.
5 juillet 2024
Avis spontané
Réponse de Vodafone UK - Swansea
Hi Lucy,
It's lovely to see you had such a positive experience with Katie. This is absolutely what we aim for! If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Réponse de Vodafone UK - Swansea
Hi Colin, Thanks for your fab feedback for Bianca 😊
All the best, The Vodafone Social Media Team
Swansea store very helpful in upgrading…
Swansea store very helpful in upgrading phone and data plan.
16 juin 2024
Avis spontané
Réponse de Vodafone UK - Swansea
Hi Chris,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Great job 👍
They processed my order eventhough their were some issues with it, he stuck with it until he resolved the issue. He allowed me to charge my phone, whilst Iwas waiting. He was very polite, with a good sense of humour 😀 all the staff in the Swansea store were polite and helpful anytime you go there
12 juin 2024
Avis spontané
Réponse de Vodafone UK - Swansea
Hi Miriam,
Thanks for your review for They and our Swansea store. This is amazing feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.