Vodafone UK - Swindon Avis 

369
TrustScore 5 sur 5

4,8

UNITS 1B and 1C The Lock , 1/14 Canal Walk, SN1 1LD Swindon, GB


Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Nazmin was extremely helpful in providing advice and details of possible solutions. Can not fault the help and time she gave us. All issues were solved to our satisfaction. Well done Nazmin, wou... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Needed help with my phone, none of the apps were working, seen Benn who was super helpful, very friendly, got my phone working again, thank you Benn

L'entreprise a répondu

Noté 5 sur 5 étoiles

Benn was fantastic, I had an issue with the volume on my phone and he fixed it within seconds, thank you Benn, shame about his leg though 10/10 experience

L'entreprise a répondu

Noté 5 sur 5 étoiles

I would highly recommend Nazmin at the Vodafone Swindon store. She provided excellent customer service from start to finish. She was professional, friendly and took the time to understand exact... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Opérateur de réseau mobile
  2. Magasin de téléphonie mobile
  3. Fournisseur de connexion internet
  4. Service internet et téléphone
  5. Entreprise de télécommunications

À propos de Vodafone UK - Swindon

Écrit par l'entreprise

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Coordonnées de contact

  • UNITS 1B and 1C The Lock , 1/14 Canal Walk, SN1 1LD, Swindon, Royaume-Uni

4,8

Excellent

TrustScore 5 sur 5

369 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,8

Tous les avis

(369)

40 846 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Nazmin was extremely patient with us

Nazmin was extremely patient with us, and got our phones updated!

7 août 2026
Avis spontané
Logo de Vodafone UK - Swindon

Réponse de Vodafone UK - Swindon

Hey Sandy,

Thanks for the lovely review and fantastic support for Nazmin.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Needed help with my phone

Needed help with my phone, none of the apps were working, seen Benn who was super helpful, very friendly, got my phone working again, thank you Benn

6 août 2026
Avis spontané
Logo de Vodafone UK - Swindon

Réponse de Vodafone UK - Swindon

Hey Mark,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Benn.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great customer experience from Nazmin.

5 août 2026
Avis spontané
Logo de Vodafone UK - Swindon

Réponse de Vodafone UK - Swindon

Hey Ade,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Nazmin was extremely helpful in…

Nazmin was extremely helpful in providing advice and details of possible solutions.
Can not fault the help and time she gave us.
All issues were solved to our satisfaction.
Well done Nazmin, would highly recommend you to other customers.

5 août 2026
Avis spontané
Logo de Vodafone UK - Swindon

Réponse de Vodafone UK - Swindon

Hey Emma,
Thanks for the lovely review and fantastic support for Nazmin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

nazmin was very helpful

nazmin was very helpful

4 août 2026
Avis spontané
Logo de Vodafone UK - Swindon

Réponse de Vodafone UK - Swindon

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Tom was extremely helpful

Tom was extremely helpfull when going through everything and went through all my options.

2 août 2026
Avis spontané
Logo de Vodafone UK - Swindon

Réponse de Vodafone UK - Swindon

Hey Chloe,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Benn was brilliant

Benn was fantastic, I had an issue with the volume on my phone and he fixed it within seconds, thank you Benn, shame about his leg though
10/10 experience

3 août 2026
Avis spontané
Logo de Vodafone UK - Swindon

Réponse de Vodafone UK - Swindon

"Hey Matt,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Noté 5 sur 5 étoiles

Asking was very friendly and helpful…

Asking was very friendly and helpful and made updating my phone easy

2 août 2026
Avis spontané
Logo de Vodafone UK - Swindon

Réponse de Vodafone UK - Swindon

Hey Leanne,
Thanks for the lovely review and fantastic support for Asking.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Tom really helped me

Tom really helped me go through my account couldn’t of asked for a more helpful man

1 août 2026
Avis spontané
Logo de Vodafone UK - Swindon

Réponse de Vodafone UK - Swindon

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Tom was amazing

Tom was amazing really help me to understand my account and gave me amazing service

1 août 2026
Avis spontané
Logo de Vodafone UK - Swindon

Réponse de Vodafone UK - Swindon

Hey David,

Thanks for the lovely review and fantastic support for Tom.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very good customer service

Very good customer service

17 juillet 2026
Avis spontané
Logo de Vodafone UK - Swindon

Réponse de Vodafone UK - Swindon

Hi, Your kind words mean so much—thank you for sharing this wonderful review!

If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl

We’re always here to help!
Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent customer service every thing…

Excellent customer service every thing was explained extremely well and clear many thanks to Nazmin - Swindon branch

11 juillet 2026
Avis spontané
Logo de Vodafone UK - Swindon

Réponse de Vodafone UK - Swindon

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 3 sur 5 étoiles

Smooth switch promised, but major delays

I recently switched from Sky to Vodafone broadband and was told the changeover would happen the same day. Unfortunately, it didn’t. My internet stopped working completely, and as someone who works from home as a software engineer, this caused a lot of stress.Sky couldn’t reconnect me because Openreach had already moved my line, and Vodafone couldn’t activate my service until an engineer visit the earliest date was a week later. I made several calls but nothing could be done.However, the manager at the Vodafone Swindon town centre store was incredibly helpful. She provided a temporary 5G modem so I could continue working until my broadband is fixed. I really appreciate her support.
My advice to others: don’t rely on same‑day switching promises if your job depends on a stable internet connection. Be prepared for possible delays.

2 juillet 2026
Avis spontané
Logo de Vodafone UK - Swindon

Réponse de Vodafone UK - Swindon

Hey Radeeb,

We understand how important it is to stay connected. Please be assured that we are always here to help, and we appreciate your feedback. We will always do our best to support you in the best possible way.

If you experience any issues with your broadband, you can contact the Broadband Teams directly by calling 0333 304 0191 or speaking to them via LiveChat here: vodafone.uk/2LCJiTm. You can also get in touch with us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Nazmin was very helpful and i am very…

Nazmin was very helpful and i am very happy with my deal thankyou

2 juillet 2026
Avis spontané
Logo de Vodafone UK - Swindon

Réponse de Vodafone UK - Swindon

Hey Araceli,
Thanks for the lovely review and fantastic support for Nazmin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Noté 4 sur 5 étoiles

I am very happy with Aswin service.

2 juillet 2026
Avis spontané
Logo de Vodafone UK - Swindon

Réponse de Vodafone UK - Swindon

Hey Tope,
Thanks for the lovely review and fantastic support for Aswin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Renewak

Exceprional advive and service from Nazmin today... thank you...

2 juillet 2026
Avis spontané
Logo de Vodafone UK - Swindon

Réponse de Vodafone UK - Swindon

Hey Lenz,

Thanks for the lovely review and fantastic support for Nazmin.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Nazmin was top marks

2 juillet 2026
Avis spontané
Logo de Vodafone UK - Swindon

Réponse de Vodafone UK - Swindon

Hey John,

Thanks for the lovely review and fantastic support for Nazmin.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

absolutely amazing member of staff

absolutely amazing member of staff, Nazmin, she done everything she possible could to get my phone reconnected from transferring from one network to vodafone, took about 1.5 hours but honestly she done everything she could to help, absolutely amazing and deserves credit

1 juillet 2026
Avis spontané
Logo de Vodafone UK - Swindon

Réponse de Vodafone UK - Swindon

Hey Brandon,

Thanks for the lovely review and fantastic support for Nazmin.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I would highly recommend Nazmin at the…

I would highly recommend Nazmin at the Vodafone Swindon store.

She provided excellent customer service from start to finish. She was professional, friendly and took the time to understand exactly what I needed. She carefully helped me choose the right broadband package, mobile contract and phone, making sure everything suited my needs.

Nazmin also dealt with my complaint efficiently and kept me informed throughout the process. She went above and beyond to make sure I received the best possible deals and that everything was affordable for me.

Nothing felt rushed, and I really appreciated the time and care she put into helping me. She is a real asset to the Vodafone Swindon team. Thank you, Nazmin, for such outstanding service!

1 juillet 2026
Avis spontané
Logo de Vodafone UK - Swindon

Réponse de Vodafone UK - Swindon

Hey Gosia,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great experience with Nazmin

Great experience with Nazmin! Made my upgrade really easy, explained all the options and listened to what I wanted out of my plan!

1 juillet 2026
Avis spontané
Logo de Vodafone UK - Swindon

Réponse de Vodafone UK - Swindon

"Hey Kirsty,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus