I had a great experience at Vodafone! As an international student I was incredibly stressed about the whole process and had many questions. Abhi was kind enough to help me not only set up a whole inte... Voir plus
L'entreprise a répondu
408 The Strand,Covent Garden, WC2R 0NE London, GB
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I had a great experience at Vodafone! As an international student I was incredibly stressed about the whole process and had many questions. Abhi was kind enough to help me not only set up a whole inte... Voir plus
L'entreprise a répondu
I came in to adjust my SIM plan and was helped by Omar who was fantastic. He was extremely knowledgeable and informative and helped me find a plan the better suited me. He was also very friendly and m... Voir plus
L'entreprise a répondu
Your employee, Umar, was incredible! We (wife and I) are from the state of Florida in the U.S. and our cellular provider, apparently, does not favor international usage. Umar took care of both of ou... Voir plus
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Fast, friendly, professional service and they changed my SIM and explained everything within 30 mins. Thanks very much Abhi for the help!
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Écrit par l'entreprise
408 The Strand,Covent Garden, WC2R 0NE, London, Royaume-Uni
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Abhi was very helpful and throughly explained the process to me!

Réponse de Vodafone UK - The Strand
Amazing Service at the store we got all our queries sorted. Thanks to Abishek.

Réponse de Vodafone UK - The Strand
Your employee, Umar, was incredible! We (wife and I) are from the state of Florida in the U.S. and our cellular provider, apparently, does not favor international usage. Umar took care of both of our cell phones with a SIM card, which allowed us to go back home! He needs a 20 pound Sterling raise, minimum! He was fantastic!

Réponse de Vodafone UK - The Strand
UMAR was in charge of renewing my contract and upgrading my phone to the latest model “iPhone 17 Air”.
From the outset I really got the impression that I was being sold a good deal with a regard to cost control.
Mostly though I wanted to comment on the convivial atmosphere in the store, both from UMAR and the rest of his team.
This was my second time in the store over the last 24 months to negotiate contracts for mobile.
I will doubtless be keen to choose this store for the next time.

Réponse de Vodafone UK - The Strand
Thanks to Omar for setting me up with a better deal without me even having to ask!

Réponse de Vodafone UK - The Strand
Smooth customer service!!!
Thank you Abhi… you are legend!!

Réponse de Vodafone UK - The Strand
Abhi was very helpful and knowledgeable - made it easy and stress free to set up my new phone after loosing my old one

Réponse de Vodafone UK - The Strand
I’ve rarely had such a pleasant customer service experience. Estella was so helpful, cheerful and chatty to the perfect extent. She should be a customer service manager- she has great people skills as well as being super efficient and knowledgeable. A credit to Vodafone.

Réponse de Vodafone UK - The Strand
Very happpy with the service from Abhi.
He sorted me out very quickly and politely.
Many thanks 🙏
Much appreciated

Réponse de Vodafone UK - The Strand

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Réponse de Vodafone UK - The Strand
The service is really great they treet me well thanks for Mr. Abhi for his service

Réponse de Vodafone UK - The Strand
Abhishek, Strand Store, he was quite helpful in changing my plan from a higher one to a lower one by guiding me based on my usage. Very helpful and great guy.

Réponse de Vodafone UK - The Strand
The service was perfect from abhi, helped me to set up a new sim and it was very fast.

Réponse de Vodafone UK - The Strand
Good communication and great customer service

Réponse de Vodafone UK - The Strand

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Réponse de Vodafone UK - The Strand
Abhi has been so helpful and a joy to work with today!

Réponse de Vodafone UK - The Strand
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