I went to talk about an Upgrade, and i had the pleasure to have a chat with Maddi, Profesional , kind and answered all my questions with calm, professionalism and smiles. Really enjoyed the time s... Voir plus
L'entreprise a répondu
Unit 24 , Level One Lakeside Shopping Centre, RM20 2ZF West Thurrock, GB
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I went to talk about an Upgrade, and i had the pleasure to have a chat with Maddi, Profesional , kind and answered all my questions with calm, professionalism and smiles. Really enjoyed the time s... Voir plus
L'entreprise a répondu
Anthony was super friendly, helpful, professional, polite and efficient - all with a smile. He helped with everything he could and I would very happily recommend him. Thankyou Anthony.
L'entreprise a répondu
Was in Vodafone in lakeside, Thurrock today dealing with Anthony to set up a new mobile contract. He was super helpful, answered all my questions (I’m not very tech!). He was so polite and friendly, h... Voir plus
L'entreprise a répondu
Maz was an amazing help! He explained of the deals and helped us through the entire customer service process. He even ended up saving us so much money! Great experience
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Écrit par l'entreprise
Unit 24 , Level One Lakeside Shopping Centre, RM20 2ZF, West Thurrock, Royaume-Uni
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I’ve made new contract with Yusuf he is very nice, friendly person, highly recommended

Réponse de Vodafone UK - Thurrock Lakeside Experience
Name maddi everthing was handed very quickly best customer service

Réponse de Vodafone UK - Thurrock Lakeside Experience
I went to talk about an Upgrade, and i had the pleasure to have a chat with Maddi,
Profesional , kind and answered all my questions with calm, professionalism and smiles. Really enjoyed the time spend in Vodafone Lakeside.
Got my new phone and my internet at home sorted out.
Thank you

Réponse de Vodafone UK - Thurrock Lakeside Experience
Very helpful. Quick and easy service & helped me when I was not helped on the phone. Thank you Yusuf!

Réponse de Vodafone UK - Thurrock Lakeside Experience
I was served by Anthony. Myself and my Dad needed help with my Dads mobile account. Anthony was very helpful and cheerful too. He fully explained what steps were needed. And helped with that. So we were very pleased with my Dad’s new plan.
And I was so impressed with his help that I have moved my contract to Vodaphone today as well.

Réponse de Vodafone UK - Thurrock Lakeside Experience
Anthony was super friendly, helpful, professional, polite and efficient - all with a smile. He helped with everything he could and I would very happily recommend him. Thankyou Anthony.

Réponse de Vodafone UK - Thurrock Lakeside Experience
Maz was an amazing help! He explained of the deals and helped us through the entire customer service process. He even ended up saving us so much money! Great experience

Réponse de Vodafone UK - Thurrock Lakeside Experience
Anthony was very polite and friendly, very knowledgeable and helpful

Réponse de Vodafone UK - Thurrock Lakeside Experience
Blake is an absolute star! He's saved my life today. Couldn't be any happier. What an asset he is to Vodafone.

Réponse de Vodafone UK - Thurrock Lakeside Experience
I would like to leave a lovely review for Mariah from Vodafone - Lakeside shopping centre.
Mariah was incredibly kind, patient, and helpful throughout the whole process. She took the time to listen to my situation, explained everything clearly, and did her best to help me. I truly appreciate all the support she gave me and the discounts she arranged — it made a big difference for me.
Excellent customer service like this is rare, and Mariah deserves recognition for her professionalism, understanding, and genuine care for customers.
Thank you so much, Mariah, for all your help and kindness. I wish you lots of success, happiness, and all the best in your future at Vodafone! 🌷

Réponse de Vodafone UK - Thurrock Lakeside Experience
Was greeted by a smiley face, who was so happy to help. I was with my daughter and Anthony even interacted with her. He made the whole experience very relaxing and stress free.

Réponse de Vodafone UK - Thurrock Lakeside Experience
Was in Vodafone in lakeside, Thurrock today dealing with Anthony to set up a new mobile contract. He was super helpful, answered all my questions (I’m not very tech!). He was so polite and friendly, he made it easy to do and a really good experience. Would highly recommend this store.

Réponse de Vodafone UK - Thurrock Lakeside Experience
I received the most incredible customer service from Tolulupe at the Thurrock, Lakeside store. I had visited on two consecutive days and was told previously that nothing could be done immediately and I'd have to come back. I met Tolulupe on my third visit and he went above and beyond to ensure I left with a completed job. I was not able to use my phone for almost a week but after Tolulupe's persistence I was finally able to use it. Thank you Tolulupe for your willingness to assist me in what felt like a frustrating situation. First class customer service!

Réponse de Vodafone UK - Thurrock Lakeside Experience
Yusif is the guy to see, whatever issue you might be having or wanna save money with very competitive deals, Yusif couldn’t have been more helpful

Réponse de Vodafone UK - Thurrock Lakeside Experience
Very enjoyable and fun time with Yusuf

Réponse de Vodafone UK - Thurrock Lakeside Experience
Excellent service. Very helpful Tanzeel fixed my phone and my Internet. Also helped me save money on both.
Would highly recommend.
Thankyou.

Réponse de Vodafone UK - Thurrock Lakeside Experience
I ‘been serve by Leandra, very nice person, very patient , explain everything and try to find the best contract to make you happy !!
Thank you for your kindness and to all your team .. highly recommended

Réponse de Vodafone UK - Thurrock Lakeside Experience
I had a great experience with Blake regarding the upgrade for my iphone. He was very helpful and answered all my questions, Thanks again Blake.

Réponse de Vodafone UK - Thurrock Lakeside Experience
Blake was truly amazing and helped me with my data transfer and a better deal

Réponse de Vodafone UK - Thurrock Lakeside Experience
Maria helped me today went above and beyond after the hassle I had at another branch couldn’t thank her enough.

Réponse de Vodafone UK - Thurrock Lakeside Experience
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