Vodafone UK - Thurrock Lakeside Experience Avis 

189
TrustScore 5 sur 5

4,9

Unit 24 , Level One Lakeside Shopping Centre, RM20 2ZF West Thurrock, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

I went to talk about an Upgrade, and i had the pleasure to have a chat with Maddi, Profesional , kind and answered all my questions with calm, professionalism and smiles. Really enjoyed the time s... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Anthony was super friendly, helpful, professional, polite and efficient - all with a smile. He helped with everything he could and I would very happily recommend him. Thankyou Anthony.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Was in Vodafone in lakeside, Thurrock today dealing with Anthony to set up a new mobile contract. He was super helpful, answered all my questions (I’m not very tech!). He was so polite and friendly, h... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Maz was an amazing help! He explained of the deals and helped us through the entire customer service process. He even ended up saving us so much money! Great experience

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • Unit 24 , Level One Lakeside Shopping Centre, RM20 2ZF, West Thurrock, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

189 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(189)

41 223 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I’ve made new contract with Yusuf he is…

I’ve made new contract with Yusuf he is very nice, friendly person, highly recommended

13 août 2026
Avis spontané
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Réponse de Vodafone UK - Thurrock Lakeside Experience

Hey

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Name maddi everthing was handed very…

Name maddi everthing was handed very quickly best customer service

12 août 2026
Avis spontané
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Réponse de Vodafone UK - Thurrock Lakeside Experience

Hey Jashan,
Thanks for the lovely review and fantastic support for Maddi.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Maddi was great

I went to talk about an Upgrade, and i had the pleasure to have a chat with Maddi,
Profesional , kind and answered all my questions with calm, professionalism and smiles. Really enjoyed the time spend in Vodafone Lakeside.
Got my new phone and my internet at home sorted out.
Thank you

1 août 2026
Avis spontané
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Réponse de Vodafone UK - Thurrock Lakeside Experience

Hey Seby,

Thanks for the lovely review and fantastic support for Maddi.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very helpful

Very helpful. Quick and easy service & helped me when I was not helped on the phone. Thank you Yusuf!

10 août 2026
Avis spontané
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Réponse de Vodafone UK - Thurrock Lakeside Experience

Hey Bethany,
Thanks for the lovely review and the fantastic support you’ve shown for Yusuf.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I was served by Anthony

I was served by Anthony. Myself and my Dad needed help with my Dads mobile account. Anthony was very helpful and cheerful too. He fully explained what steps were needed. And helped with that. So we were very pleased with my Dad’s new plan.
And I was so impressed with his help that I have moved my contract to Vodaphone today as well.

10 août 2026
Avis spontané
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Réponse de Vodafone UK - Thurrock Lakeside Experience

Hey Brunette,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Anthony was super friendly

Anthony was super friendly, helpful, professional, polite and efficient - all with a smile. He helped with everything he could and I would very happily recommend him. Thankyou Anthony.

10 août 2026
Avis spontané
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Réponse de Vodafone UK - Thurrock Lakeside Experience

Hey Bee,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Maz was an amazing help

Maz was an amazing help! He explained of the deals and helped us through the entire customer service process. He even ended up saving us so much money! Great experience

8 août 2026
Avis spontané
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Réponse de Vodafone UK - Thurrock Lakeside Experience

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Anthony was very polite and friendly

Anthony was very polite and friendly, very knowledgeable and helpful

8 août 2026
Avis spontané
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Réponse de Vodafone UK - Thurrock Lakeside Experience

Hey Hayley,

Thanks for the lovely review and fantastic support for Anthony.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Blake is an absolute star

Blake is an absolute star! He's saved my life today. Couldn't be any happier. What an asset he is to Vodafone.

7 août 2026
Avis spontané
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Réponse de Vodafone UK - Thurrock Lakeside Experience

Hey Sarah,

Thanks for the lovely review and fantastic support for Blake.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I would like to leave a lovely review…

I would like to leave a lovely review for Mariah from Vodafone - Lakeside shopping centre.
Mariah was incredibly kind, patient, and helpful throughout the whole process. She took the time to listen to my situation, explained everything clearly, and did her best to help me. I truly appreciate all the support she gave me and the discounts she arranged — it made a big difference for me.
Excellent customer service like this is rare, and Mariah deserves recognition for her professionalism, understanding, and genuine care for customers.
Thank you so much, Mariah, for all your help and kindness. I wish you lots of success, happiness, and all the best in your future at Vodafone! 🌷

1 août 2026
Avis spontané
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Réponse de Vodafone UK - Thurrock Lakeside Experience

Hey Erica,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Was greeted by a smiley face

Was greeted by a smiley face, who was so happy to help. I was with my daughter and Anthony even interacted with her. He made the whole experience very relaxing and stress free.

1 août 2026
Avis spontané
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Réponse de Vodafone UK - Thurrock Lakeside Experience

Hey Charlotte,
Thanks for the lovely review.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Really helpful staff

Was in Vodafone in lakeside, Thurrock today dealing with Anthony to set up a new mobile contract. He was super helpful, answered all my questions (I’m not very tech!). He was so polite and friendly, he made it easy to do and a really good experience. Would highly recommend this store.

1 août 2026
Avis spontané
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Réponse de Vodafone UK - Thurrock Lakeside Experience

Hey Maria,

Thanks for the lovely review and fantastic support for Anthony. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

First class customer service from Tolulupe (Thurrock)

I received the most incredible customer service from Tolulupe at the Thurrock, Lakeside store. I had visited on two consecutive days and was told previously that nothing could be done immediately and I'd have to come back. I met Tolulupe on my third visit and he went above and beyond to ensure I left with a completed job. I was not able to use my phone for almost a week but after Tolulupe's persistence I was finally able to use it. Thank you Tolulupe for your willingness to assist me in what felt like a frustrating situation. First class customer service!

27 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Thurrock Lakeside Experience

Hey Taaya,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Yusif at Lakeside absolutely brilliant

Yusif is the guy to see, whatever issue you might be having or wanna save money with very competitive deals, Yusif couldn’t have been more helpful

27 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Thurrock Lakeside Experience

Hey Luke,

Thanks for the lovely review and fantastic support for Yusif.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very enjoyable and fun time with Yusuf

Very enjoyable and fun time with Yusuf

23 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Thurrock Lakeside Experience

Hey Okiemute,

Thanks for the lovely review and fantastic support for Yusuf.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone


Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent service

Excellent service. Very helpful Tanzeel fixed my phone and my Internet. Also helped me save money on both.
Would highly recommend.
Thankyou.

15 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Thurrock Lakeside Experience

Hey Simon,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I ‘been serve by Leandra

I ‘been serve by Leandra, very nice person, very patient , explain everything and try to find the best contract to make you happy !!
Thank you for your kindness and to all your team .. highly recommended

14 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Thurrock Lakeside Experience

Hey Marie,

Thanks for the lovely review and fantastic support for Leandra.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I had a great experience with Blake…

I had a great experience with Blake regarding the upgrade for my iphone. He was very helpful and answered all my questions, Thanks again Blake.

3 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Thurrock Lakeside Experience

"Hey Maria,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Noté 5 sur 5 étoiles

Blake was truly amazing and helped me…

Blake was truly amazing and helped me with my data transfer and a better deal

30 juin 2026
Avis spontané
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Réponse de Vodafone UK - Thurrock Lakeside Experience

Hey Jane ,

Thanks for the lovely review and fantastic support for Blake.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Maria helped me today went above and…

Maria helped me today went above and beyond after the hassle I had at another branch couldn’t thank her enough.

29 juin 2026
Avis spontané
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Réponse de Vodafone UK - Thurrock Lakeside Experience

Hey Hannah,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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