Vodafone UK - Tonbridge Avis 

281
•
TrustScore 5 sur 5

4,9

52 High street, TN9 1EH Tonbridge, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Jordan was a great help! One of our phones became faulty over the Xmas / New Year period and he helped us to make an informed decision about an upgrade. He walked us through various monthly payme... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Jordan was very helpful and managed to instantly detect a problem in settings. I had been talking to a customer service advisor from 3 network who wasn’t able to help and said for me to go into the Vo... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Louise was absolutely incredible when we visited the Tonbridge store today. She really put myself and my mother at ease and was professional, knowledgeable and personable. Thank you so much Louise for... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I was served by Louise from the Tonbridge store. She was so efficient and friendly. She got me a great deal, was knowledgeable, friendly and professional throughout the whole interaction. Great servic... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 52 High street, TN9 1EH, Tonbridge, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

281 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,9

Tous les avis

(281)

39 632 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great experience

Very efficient employee. Very helpful - Jordan. Made it a great experience. Well done.

16 octobre 2025
Avis spontané
Logo de Vodafone UK - Tonbridge

Réponse de Vodafone UK - Tonbridge

Hi Lesley. Thank you for your review for Jordan. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

10/10 service. Thanks Jordan

Had a great experience with Jordan. Helped update my broad band and helped fixed an issue I was having with my phone. 10/10 service. Tonbridge is definitely my go to store with any issues I have.

16 octobre 2025
Avis spontané
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Réponse de Vodafone UK - Tonbridge

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jordan was such a great help

Jordan was such a great help. His patience and explanation of products available was phenomenal. Thanks Jordan 😍

15 octobre 2025
Avis spontané
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Réponse de Vodafone UK - Tonbridge

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Loise our staff member gave us first…

Loise our staff member gave us first class service ,as we arenot very tech savvy she was very patient and charming and explained everything in simple terms for us ,,would recommend her to anyone who uses the store in tonbridge.30

30 septembre 2025
Avis spontané
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Réponse de Vodafone UK - Tonbridge

Hey Bryan, ​

Thanks for the lovely review and fantastic support for . ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​

Thanks again, ​

Vodafone Social Media Team

Noté 5 sur 5 étoiles

Amazing job

Diogo done an amazing job sorting my phone and explain how to use it. Thank you very much.

29 septembre 2025
Avis spontané
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Réponse de Vodafone UK - Tonbridge

Hey Freddy,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very helpful

Jordan was really helpful and explained everything we needed in details and with patience.

16 septembre 2025
Avis spontané
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Réponse de Vodafone UK - Tonbridge

Hey John,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Diogo

Diogo, all good help me with me my phone and sorted all the problems

27 septembre 2025
Avis spontané
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Réponse de Vodafone UK - Tonbridge

Hey there,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jordan was a great help getting me…

Jordan was a great help getting me started at Vodafone. Made the process as painless as possible, top guy!

27 septembre 2025
Avis spontané
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Réponse de Vodafone UK - Tonbridge

Hi Nigel,

Thank you so much for your wonderful review and the amazing support you’ve shown for Jordan—it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Louise was excellent

Louise was excellent, sorted all our new phone contracts with ease, so grateful that Vodafone still has the shop on the high street where you can talk face to face.

20 septembre 2025
Avis spontané
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Réponse de Vodafone UK - Tonbridge

Hey Amanda,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Went in for an upgrade and met Jordan…

Went in for an upgrade and met Jordan who got me a great phone and for a really good price! Thank you Jordan

25 septembre 2025
Avis spontané
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Réponse de Vodafone UK - Tonbridge

Hey Mike,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I would give a 4 star to vodafone as a…

I would give a 4 star to vodafone as a company the extra star is for Jordan who attended us today. Sorted out to the best deal to get the journey started with vodafone for my partner. He was informative,swift and helpful. Employees like Jordan keep me loyal customer to vodafone.

24 septembre 2025
Avis spontané
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Réponse de Vodafone UK - Tonbridge

Hey Ashfaq,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Jordan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Friendly professional service at Tonbridge store

Diogo helped me set up a new contract when my previous phone stopped working - including spending time to get the issue fixed with my current phone which meant I could benefit from the trade-in deal. All in all a friendly, professional and efficient service!

3 septembre 2025
Avis spontané
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Réponse de Vodafone UK - Tonbridge

It's amazing to hear that you had a positive experience! We appreciate to hear the effort to resolve the phone issue and help you benefit from the trade-in deal. Thank you for your feedback on the friendly, professional, and efficient support you received.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Louise was great

Louise was lovely, friendly, personable and helpful.

2 septembre 2025
Avis spontané
Logo de Vodafone UK - Tonbridge

Réponse de Vodafone UK - Tonbridge

We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Today I came in to sort my issues with…

Today I came in to sort my issues with my phone and I met a great woman, Louise! She did a great job at sorting my problems and also help me save some many. I will recommend her to my family and friends. And I look forward to see her again!

30 août 2025
Avis spontané
Logo de Vodafone UK - Tonbridge

Réponse de Vodafone UK - Tonbridge

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Louise was great

Louise was great! She offered excellent service, great deals and made me save lots of money! The time with hear was enjoyable, felt more like a chat between friends when you do not realise when the time flies. She is great at her job and I will recommend her to my close ones. I looking forward to see her again soon and anytime I have any issues in terms of Vodafone!

30 août 2025
Avis spontané
Logo de Vodafone UK - Tonbridge

Réponse de Vodafone UK - Tonbridge

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jordan was a great help

Jordan was a great help, great asset to the company. Thank you Jordan!

29 août 2025
Avis spontané
Logo de Vodafone UK - Tonbridge

Réponse de Vodafone UK - Tonbridge

Hey Peter,

Thanks for the lovely review and fantastic support for Jordan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

louise at tonbridge store was extremely…

louise at tonbridge store was extremely helpful and knowledgeable and explained everything with ease very pleased with the customer service I received

28 août 2025
Avis spontané
Logo de Vodafone UK - Tonbridge

Réponse de Vodafone UK - Tonbridge

Hey Paul,

Thanks for the lovely review and fantastic support for louise.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Diogo,

Diogo,
Was very helpful in every way
Took time to explain , happy and cheerful
Spoke extremely clear
Thanks for all your help.

25 août 2025
Avis spontané
Logo de Vodafone UK - Tonbridge

Réponse de Vodafone UK - Tonbridge

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Diogo was extremely helpful and we…

Diogo was extremely helpful and we ended up getting two phones

21 août 2025
Avis spontané
Logo de Vodafone UK - Tonbridge

Réponse de Vodafone UK - Tonbridge

Hey Andrew,

Thanks for the lovely review and fantastic support for Diogo.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Really helpful and efficient service

Really helpful and efficient service. Thank you Diogo

14 août 2025
Avis spontané
Logo de Vodafone UK - Tonbridge

Réponse de Vodafone UK - Tonbridge

Hey Julia,

Thanks for the lovely review and fantastic support for Diogo.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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