Vodafone UK - Torquay Avis 

275
•
TrustScore 5 sur 5

4,9

22 Union Street, TQ2 5PW Torquay, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Had a small issue with my mobile,usually called into my local Abergavenny store but since closed,as nearest store is now Merthyr Tydfil.I really don't like this store after 2 very poor experiences. Wi... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Che made my entire week ! He found me the best deal I could possibly imagine ! I cannot recommend che and the Vodafone Torquay branch enough. They assisted me beyond the call of duty while spor... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Bethany was great with helping us to decide on which sim plan we needed and didn’t rush us! It is a nice relaxed environment and a lovely team to talk to, we will definitely be back again, as we have... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great store with friendly people working inside. I was served by Bethany who helped me save £10 on my monthly bill with a new contract. She was very helpful and understanding when we were talking. I a... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Opérateur de réseau mobile
  2. aussi dans
  3. Entreprise de télécommunications
  4. Fournisseur de connexion internet
  5. Magasin de téléphonie mobile
  6. Service internet et téléphone

À propos de Vodafone UK - Torquay

Écrit par l'entreprise

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Coordonnées de contact

  • 22 Union Street, TQ2 5PW, Torquay, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

275 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(275)

39 739 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

I would like to thank Adam and Che

I would like to thank Adam, Che and Lewis for their help today in setting up my new iPhone 16 pro. Che found me the best contract and set up my new phone, and Adam unlocked a trying customer issue with great patience and professionalism over the past few days, which was very much appreciated. They are wonderful ambassadors for Vodafone and delivered excellent customer service! Thank you.

15 octobre 2024
Avis spontané
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Réponse de Vodafone UK - Torquay

Hi Jacqueline,

We’re glad to hear you found the best deal for you when visiting the store. Thanks for your review and kinds words for Adam, Che and Lewis. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Noté 5 sur 5 étoiles

Dom was super helpful

Dom was professional, friendly, helpful and listened to what I wanted and needed from a phone. Excellent customer service and a great deal he found for me as an existing customer.

4 octobre 2024
Avis spontané
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Réponse de Vodafone UK - Torquay

Hello, Jessica,

It's great to hear that you received a 5 star service from Dom! Thanks for taking the time to provide feedback on this.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Saved us a packet

Saved us a packet, many thanks Adam

4 octobre 2024
Avis spontané
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Réponse de Vodafone UK - Torquay

Hello, Jon,

Thanks for the feedback and support, we really appreciate it!

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Dom was very helpful sorted my upgrade…

Dom was very helpful sorted my upgrade out in a timely manner and went through all other add ons such as watchs and broadband. 5 star

30 septembre 2024
Avis spontané
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Réponse de Vodafone UK - Torquay

Hi Christopher,

Thank you for reviewing and sharing this feedback for Dom.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Store manager dealt with us and was…

Store manager dealt with us and was amazing face us the best deal possible, also had a really good laugh as well and really down to earth

28 septembre 2024
Avis spontané
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Réponse de Vodafone UK - Torquay

Thank you for your support and feedback.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent service

26 septembre 2024
Avis spontané
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Réponse de Vodafone UK - Torquay

Hi Maxine,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Fantastic service

Very good service, everything explained well to me and friendly staff.

9 septembre 2024
Avis spontané
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Réponse de Vodafone UK - Torquay

Hi Charlotte,

It's great to hear your feedback, thanks for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Dom absolutely top class

Dom absolutely top class. Thoroughly enjoyed interacting with him. Sorted my phones out and did a great job!

6 septembre 2024
Avis spontané
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Réponse de Vodafone UK - Torquay

Hi Ruth,

Thanks for sharing your fabulous feedback for Dom. If you need any help in the future, please message us on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Adam just a great helpful manager!

Adam just a great helpful manager!
We have seen him many times and o
Always have had a great amazing deals!
Well done mate!
👍😃

17 août 2024
Avis spontané
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Réponse de Vodafone UK - Torquay

Hey Steve,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I must say I am very pleased all ways…

I must say I am very pleased all ways have been

16 août 2024
Avis spontané
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Réponse de Vodafone UK - Torquay

Hey Deborah,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Adam was very helpful with my Vodafone…

Adam was very helpful with my Vodafone account, saved me quiet ABIT of money and got me on all the best plans.

16 août 2024
Avis spontané
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Réponse de Vodafone UK - Torquay

Hey Kirsty,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Extremely helpful

Extremely helpful, above and beyond helpful.

15 août 2024
Avis spontané
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Réponse de Vodafone UK - Torquay

Hello Amanda,

It's great to hear about your positive experience. We appreciate you taking the time to review and share your feedback with us.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Dom was very patient

Dom was very patient
He was knowledgeable, helpful and very patient.
Great service - thank you!!

18 juillet 2024
Avis spontané
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Réponse de Vodafone UK - Torquay

Hi Debbie, It's great to see Dom left such a positive impression on you.
Thanks again, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Adam is friendly

Adam is friendly, efficient and very helpful

16 juillet 2024
Avis spontané
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Réponse de Vodafone UK - Torquay

Hi Elouise,

Thank you for your feedback!

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Che is the best advisor at the Torquay branch

We visited our local store in Torquay to cancel our contracts because of signal issues with the internet. Che greeted us with a smile and informed me that 5g wasn’t up and running but phone was connecting to it, Che changed my settings to resolve the issue. I then walked out with 2 extra phone and still saved money. Che worked late to swap everything from one phone to another.

15 juillet 2024
Avis spontané
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Réponse de Vodafone UK - Torquay

Hi Kristie,

Thank you for sharing this positive feedback with us! We're delighted you had such a great experience with Che and got your issue sorted promptly.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very friendly and good at her job !!

Very friendly and good at her job !!
Made sure to find the best things for us !!

2 juillet 2024
Avis spontané
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Réponse de Vodafone UK - Torquay

Hey Andy, Thanks for your lovely feedback.
All the best, The Vodafone Social Media Team

Noté 5 sur 5 étoiles

Lewis and Clive helped us out in the…

Lewis and Clive helped us out in the shop fantastic service go above and beyond. Fantastic service. 5 stars !!!

18 juin 2024
Avis spontané
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Réponse de Vodafone UK - Torquay

Hi Lisa,

It's great to hear about your recent experience. Thanks for reviewing and sharing this feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Lovely costumer service

Lovely costumer service, friendly and really helpful!

12 juin 2024
Avis spontané
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Réponse de Vodafone UK - Torquay

Hi Johanna,

Thanks for your 5-star review for our Torquay store. We appreciate this feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Noté 5 sur 5 étoiles

Megan helped me reactivate my voicemail

Megan helped me reactivate my voicemail

12 juin 2024
Avis spontané
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Réponse de Vodafone UK - Torquay

Hi Tony,

It's great to hear Megan got your voicemail service back. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Noté 5 sur 5 étoiles

Torquay

Very helpful as usual, especially Adam!!

12 juin 2024
Avis spontané
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Réponse de Vodafone UK - Torquay

Hi Philip,

Thanks for taking your time to leave this review for Adam in our store.

We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

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