Vodafone UK - Walton on Thames Avis 

283
•
TrustScore 5 sur 5

4,9

11 High Street, KT12 1DG WALTON-ON-THAMES, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I had some issues with my SIM card and was incredibly lucky to be helped by Daryl. He went above and beyond to resolve the problem and genuinely went out of his way to make sure everything was s... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I cannot recommend the customer service at the Walton on Thames highly enough. Daryl was an absolute star and went over and above helping me with my (very problematic!) phone set up. Thank you so muc... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I recently bought the new iPhone 18 Pro and it was faulty so I took it to Vodafone Walton on Thames to return it and reorder. There were complications in doing this, related to retaining the old phon... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Had a problem with a rogue app blocking my phone so popped into Vodafone in walton on thames and a very helpful chap called Amramadam fixed it for me straight away. Great service. Really helpful.

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 11 High Street, KT12 1DG, WALTON-ON-THAMES, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

283 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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4,9

Tous les avis

(283)

39 942 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great service from Amar

Great service from Amar

18 août 2024
Avis spontané
Logo de Vodafone UK - Walton on Thames

Réponse de Vodafone UK - Walton on Thames

Hey there,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Really happy with the service and…


Really happy with the service and advice I was provided by Richard in store. I will definitely be recommending Richard to my family and friends that are local

14 août 2024
Avis spontané
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Réponse de Vodafone UK - Walton on Thames

Hey Miti,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Thank you Amar

Thank you Amar
Great experience whilst multi tasking with another customer and making sure we were both looked after …thank you

15 août 2024
Avis spontané
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Réponse de Vodafone UK - Walton on Thames

Hi there,

Thank you for taking the time to review and share your feedback, we appreciate it!

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Daryl was great

Daryl was great. Very helpful and explained every detail

9 août 2024
Avis spontané
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Réponse de Vodafone UK - Walton on Thames

Thank you for your support and feedback.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

The experience was awesome

The experience was awesome. Amar was most patient and boy does he know his stuff

9 août 2024
Avis spontané
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Réponse de Vodafone UK - Walton on Thames

It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I was served by Daryl in the Walton…

I was served by Daryl in the Walton branch, he was so helpful & very patient, cannot fault the service I received today from start to finish. Thank you so much Daryl, you’re a star!!

9 août 2024
Avis spontané
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Réponse de Vodafone UK - Walton on Thames

Hi Sarah,

Thanks for taking the time to write such a great review! We're delighted that Daryl left such a wonderful impression. If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Quite helpful

Quite helpful, excellent service

8 août 2024
Avis spontané
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Réponse de Vodafone UK - Walton on Thames

Hey Shameed,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

changing to a new iPhone

I was changing to a new iPhone. I asked for some advice on the difference between the latest models and expected longevity. I also wanted the new iPhone to be set up for me so I could walk out with a functioning new phone, with all my apps contacts photos etc transferred. Daryl in the Walton on Thames store was extraordinarily helpful, clear at all times and arranged everything efficiently.

31 juillet 2024
Avis spontané
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Réponse de Vodafone UK - Walton on Thames

Hey Laura,

Thanks for letting us know what an amazing job Daryl did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service

We went into Vodafone yesterday and had Daryl helping us who was great. He was professional, patient with our questions and found the best mobile contracts for us. Definitely recommend!

6 août 2024
Avis spontané
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Réponse de Vodafone UK - Walton on Thames

Hey Dave,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Daryl

Daryl, fantastic customer services! So knowledgeable and helpful. Spent so much time finding the right phone and contract for me. He transferred all my data and explained everything patiently. Many thanks!!! All the stars 🌟

6 août 2024
Avis spontané
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Réponse de Vodafone UK - Walton on Thames

Hi Tasha,

These are lovely kind words of feedback for Daryl. Thanks for taking your time to support us. If you ever need anything, please send us a message through Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Noté 5 sur 5 étoiles

Lovely service from Walton team

Richard and the guys where great in the Walton store, they where very welcoming and knowledgeable. That I had have already brought a friend into back in as she was looking for a contract and found the team so trustworthy and helpful

29 juillet 2024
Avis spontané
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Réponse de Vodafone UK - Walton on Thames

Hi Eve,

Thank you for reviewing and sharing this feedback for Richard and the team.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Lovely friendly helpful

Lovely friendly helpful, they ste always keen to help here

30 juillet 2024
Avis spontané
Logo de Vodafone UK - Walton on Thames

Réponse de Vodafone UK - Walton on Thames

Hey ,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Good customer service in store

Vodafone team at Walton give great customer service.

29 juillet 2024
Avis spontané
Logo de Vodafone UK - Walton on Thames

Réponse de Vodafone UK - Walton on Thames

Hi Mr Haycock,

Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us in the Walton store.

If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.

Thanks,
The Vodafone Social Media Team

Noté 5 sur 5 étoiles

Super experience

Amar at the Walton branch was very thorough, patient and courteous. Thank you so much!

28 juillet 2024
Avis spontané
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Réponse de Vodafone UK - Walton on Thames

Thanks for your awesome feedback Gamer bro 😊
All the best, The Vodafone Social Media Team

Noté 5 sur 5 étoiles

Extremely helpful staff

Extremely helpful staff. Daryl was so easy to deal with; helpful, knowledgable, and friendly too!
Richard, the Manager was also very
helpful.
I am very pleased with Vodafone

27 juillet 2024
Avis spontané
Logo de Vodafone UK - Walton on Thames

Réponse de Vodafone UK - Walton on Thames

Hey Wendy,

Thanks for the lovely review and fantastic support for Richard.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very professional

Very professional, Richard took the time to meet all requirements. Quick and simple!

27 juillet 2024
Avis spontané
Logo de Vodafone UK - Walton on Thames

Réponse de Vodafone UK - Walton on Thames

Hey Kayley,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Walton Vodafone

Daryl was brilliant, knew exactly what to do. Would highly recommend

22 juillet 2024
Avis spontané
Logo de Vodafone UK - Walton on Thames

Réponse de Vodafone UK - Walton on Thames

Hey ,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Daryl is amazing

Daryl is amazing. So helpful and gracious. Will definitely be back. Xxx

9 juillet 2024
Avis spontané
Logo de Vodafone UK - Walton on Thames

Réponse de Vodafone UK - Walton on Thames

Hi Megan,

It's great to hear about the positive experience which you had with Daryl. We appreciate you taking the time to write in a review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Came into the walton branch to look at…

Came into the walton branch to look at a sim only deal , i spoke to Daryl and he was excellent at explaining all the deals to me .
Would highly recommend him

6 juillet 2024
Avis spontané
Logo de Vodafone UK - Walton on Thames

Réponse de Vodafone UK - Walton on Thames

Thank you for your support and review. It's always lovely to read such nice feedback.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Daryl was excellent

Daryl was excellent, he helped me find the right phone and plan that fits my needs, he also helped me get the phone setup and transfer my data, which I don't think I would have managed myself.

Daryl is deserving of a raise.

1 juillet 2024
Avis spontané
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Réponse de Vodafone UK - Walton on Thames

Hi Deb. Thank you for your review for Daryl. It's always lovely to read such fantastic feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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