Vodafone UK - Walton on Thames Avis 

280
•
TrustScore 5 sur 5

4,9

11 High Street, KT12 1DG WALTON-ON-THAMES, GB

•

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Had a problem with a rogue app blocking my phone so popped into Vodafone in walton on thames and a very helpful chap called Amramadam fixed it for me straight away. Great service. Really helpful.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Daryl was extremely helpful and professional throughout. He explained everything as he went along and helped my father and I to obtain the best deal for our home broadband and monthly phone tariffs. W... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Daryl was super-helpful regarding a smartphone and a wireless charger - BIG thanks for explaining clearly and courteously! I’ve spoken to him previously (about my son’s first mobile plan) - and again... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Amar and Daryl both very knowledgeable..one sorted out our new mobile plan and Daryl sorted out our new broadband They made a daunting experience feel so easy. It's good to know that our local Vo... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 11 High Street, KT12 1DG, WALTON-ON-THAMES, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

280 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

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4,9

Tous les avis

(280)

42 851 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Amarendra was extremely efficient and…

Amarendra was extremely efficient and knowledgeable. Amazing service, thank you!

27 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Walton on Thames

Hey Ben,
Thanks for the lovely review and fantastic support for Amarendra.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Amar was super helpful

Amar was super helpful, explained everything and sorted out everything I needed.

23 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Walton on Thames

Hi Liz, thank you so much for your wonderful review and the amazing support you’ve shown for Amar, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Noté 5 sur 5 étoiles

Outstanding customer advice

Amazing service from Daryl at Walton on Thames store. Professional all the way, great product knowledge as I looked to upgrade. Outstanding customer service. Thank you so much!

17 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Walton on Thames

Hey Sue,

Thanks for the lovely review and fantastic support for Daryl.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

A satisfied customer

Daryl served me and was very helpful. Managed to reduce the cost of my broadband significantly and was able to answer all my questions.

15 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Walton on Thames

Hey Annie,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Walton on thames staff has been…

Walton on thames staff has been brilliant. Amar took me through whole process smoothly and explained everything clearly.

15 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Walton on Thames

Hey Andrew,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Daryl is brilliant

Very good service, did a lot of research for me to make sure it was the most cost effective deal whilst also getting me the latest technology for cheaper than I was paying prior to my upgrade. Very thorough with costs, delivery times and gave me time to transfer everything from old to new device

3 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Walton on Thames

Hey Chintu,

Thanks for the lovely review and fantastic support for Daryl.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Amar Very helpful and very friendly…

Amar Very helpful and very friendly thank you

13 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Walton on Thames

Hey Barbara,

Thanks for the lovely review and fantastic support for Amar.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Amazing service

Amazing service. Daryl was so helpful over my several discovery visits to the shop before I finally committed to which phone and watch I was going to go with. Thank you so much!

11 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Walton on Thames

Hey Blanca,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Daryl was brilliant

Daryl was brilliant. Fixed my issues and ended up saving me a good bit of money too. Thank you!

8 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Walton on Thames

Hey Lucas,

Thanks for the lovely review and fantastic support for Daryl.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Speed and efficiency of Amarendra the…

Speed and efficiency of Amarendra the sales person

8 juillet 2026
Avis spontané
Logo de Vodafone UK - Walton on Thames

Réponse de Vodafone UK - Walton on Thames

Hey Michael,

Thanks for the lovely review and fantastic support for Amarendra. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Daryl

Daryl your retail assistant went above and beyond to help me , even with a shop full of customers he stayed calm & polite to everyone. I trust his professionalism will be recognised

18 juin 2026
Avis spontané
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Réponse de Vodafone UK - Walton on Thames

Hey Claire,
Thanks for the lovely review and the fantastic support you’ve shown for Daryl.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent service

Excellent service, really good 5g network in Walton on Thames compared to EE. Staff are very knowledgeable and ready to help

15 juin 2026
Avis spontané
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Réponse de Vodafone UK - Walton on Thames

Hey Rupert,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Im an EE customer but had very poor…

Im an EE customer but had very poor experiwnce when i went there for some tech support. Left dishearted but popped into vodafone just on the off chance and was really gratefull i did as had such a great experience. Will be bring my number to vodafone in tlthe next couple of months

12 juin 2026
Avis spontané
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Réponse de Vodafone UK - Walton on Thames

Hey Aaron,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Amarendra/ Amar from Walton Branch has…

Amarendra/ Amar from Walton Branch has beem fantastic.
Just renewed my contract and he was very thorough and explained things very well.
A pleasure to deal with.

4 juin 2026
Avis spontané
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Réponse de Vodafone UK - Walton on Thames

Hey there,

I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for Amar.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

The experience was great

The experience was great. Daryl was really helpful and gave me the great option of a new phone. He also answered all my questions and was really friendly. I would really recommend coming here anytime.

23 mai 2026
Avis spontané
Logo de Vodafone UK - Walton on Thames

Réponse de Vodafone UK - Walton on Thames

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Amarendra was extremely helpful and…

Amarendra was extremely helpful and professional. He kindly assisted me through all of the transactions I needed to complete.

19 mai 2026
Avis spontané
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Réponse de Vodafone UK - Walton on Thames

Hey,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 1 sur 5 étoiles

No complaints about the local staff

No complaints about the local staff. They're just doing what they can with the tools the company gives them. They need to put themselves in the shoes of an elderly customer and understand how soul-destroying the customer experience is.

9 mai 2026
Avis spontané
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Réponse de Vodafone UK - Walton on Thames

Hi Sean,

We’re truly sorry to hear about your experience and completely understand your frustration. It’s deeply concerning that you’ve had to go through this. This is certainly not the level of service or accountability we strive to uphold.

If you would like this to be raised as an official complaint, and you have already spoken to the relevant Teams but not received the resolution you were looking for, please come chat to my team on Facebook at vodafone.uk/2Fpnah or via Instagram at https://ig.me/m/vodafone

Thanks
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Daryl was absolutely brilliant

Daryl was absolutely brilliant. He sorted out my wife issue and transferred all my apps to my new phone. Excellent Service

8 mai 2026
Avis spontané
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Réponse de Vodafone UK - Walton on Thames

Hey Philip,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Thank you Daryl for helping me with my…

Thank you Daryl for helping me with my new phone you are amazing

5 mai 2026
Avis spontané
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Réponse de Vodafone UK - Walton on Thames

Hey Lexley,
Thanks for the lovely review and fantastic support for Daryl.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

New Contract

Recently got a new contract for our business, could not recommend more this branch , Daryl went above and beyond.
Great customer service

5 mai 2026
Avis spontané
Logo de Vodafone UK - Walton on Thames

Réponse de Vodafone UK - Walton on Thames

Hey Alex,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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