We met Matthew at the Vodafone shop in the galleries Washington today. I had ordered a new iPhone for my son over the phone and went in to collect it this morning but everything about the order was wr... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementThe Galleries SC, NE38 7SD Washington, GB
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Lisez les avis des autres
Amazing customer service from Jack at Washington. Jack was polite, professional and a spectacular problem solver. After having problems with data roaming whilst abroad myself and my husband came into... Voir plus
L'entreprise a répondu
Thanks Natasha, you were super helpful and I really appreciate your time. I’ll definitely be coming back.
L'entreprise a répondu
Matt was very helpful and friendly. He gave good advice for what was best for us.
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Entreprise de télécommunications
- Fournisseur de connexion internet
- Magasin de téléphonie mobile
- Service internet et téléphone
À propos de Vodafone UK - Washington Galleries
Écrit par l'entreprise
Coordonnées de contact
The Galleries SC, NE38 7SD, Washington, Royaume-Uni
5,0
Excellent
406 avis
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Les gens ont aussi consulté
Amazing service in a very buay store…
Amazing service in a very buay store today, thanks for all the help lee
18 juin 2026
Avis spontané
Réponse de Vodafone UK - Washington Galleries
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Matthew sorted my phone transfer…
Matthew sorted my phone transfer despite a few hiccups and got ot all done. Thanks!
10 juin 2026
Avis spontané
Réponse de Vodafone UK - Washington Galleries
Hey Les,
Thanks for the lovely review and fantastic support for Matthew.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Helpful service by the whole team
Helpful service by the whole team. I'm not a savy phone user but they made it look simple and put me at ease
8 juin 2026
Avis spontané
Réponse de Vodafone UK - Washington Galleries
Hey Trish,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Can not thank Lee for his help and…
Can't thank Lee enough for his help and expertise. I was really stressed when I came in store, with a problem of my own making. Lee put me at ease and quickly sorted everything for me. Thank you so much
7 juin 2026
Avis spontané
Réponse de Vodafone UK - Washington Galleries
Hey Maureen,
Thanks for the lovely review and fantastic support for Lee.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great customer service
I came in with an enquiry about my contract that was ending soon. I was helped by Matthew at the washington store and he was very helpful and friendly. He listened to what I said I was looking for and what I don't really use and got a cheaper sim deal. Overall very happy with my experience.
5 juin 2026
Avis spontané
Réponse de Vodafone UK - Washington Galleries
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
I came in the store intent on…
I came in the store intent on cancelling my broadband and if necessary our mobile phone contracts. I met Matthew and he listened and acted immediately on my contract details, leaving me very happy with the new contract details.
He was very professional and understanding of my situation.
He is an asset to this Vodafone store and gets a maximum 5 out of 5 from a very happy customer.
5 juin 2026
Avis spontané
Réponse de Vodafone UK - Washington Galleries
Hey Billy,
Thanks for the lovely review and fantastic support for Matthew.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Outstanding service
The service from Matthew at the Galleries outlet was first class. He was friendly, helpful and professional and did not "over sell". We were extremely happy with the mobile deals he provided for us and will probably return to change our broadband to Vodafone
29 mai 2026
Avis spontané
Réponse de Vodafone UK - Washington Galleries
Hey Iain,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
5star plus for Paula today
5star plus for Paula today, she made me feel at ease and is an asset to Vodafone thank you
29 mai 2026
Avis spontané
Réponse de Vodafone UK - Washington Galleries
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Fantastic service by Lee the store…
Fantastic service by Lee the store manager helped us massively getting a ongoing problem sorted within an hour
29 mai 2026
Avis spontané
Réponse de Vodafone UK - Washington Galleries
Hey,
This is what we love to hear! Thank you for your 5-star review.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Great service from Lee today
28 mai 2026
Avis spontané
Réponse de Vodafone UK - Washington Galleries
Hey Alison,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Paula helped me with my new sim card
Paula helped me with my new sim card. She was very helpful and patient
28 mai 2026
Avis spontané
Réponse de Vodafone UK - Washington Galleries
Hey Kidin,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Lee is a friendly
Lee is a friendly, guy with an amazing personality, he went above and beyond to help us with what we needed.
27 mai 2026
Avis spontané
Réponse de Vodafone UK - Washington Galleries
Hey Maureen,
Thanks for the lovely review and fantastic support for Lee
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Washington Galleries
Hey Alan,
Thanks for the lovely review and fantastic support for Lee.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Simon got my data across to my new…
Simon got my data across to my new phone 😃
23 mai 2026
Avis spontané
Réponse de Vodafone UK - Washington Galleries
Hey,
This is what we love to hear! Thank you for your 5-star review.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Simon set up phone
22 mai 2026
Avis spontané
Réponse de Vodafone UK - Washington Galleries
Hey,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Called into Washington store for help…
Called into Washington store for help with my phone. Wow what a fantastic experience received from Paula. Great girl who helped with my problem
22 mai 2026
Avis spontané
Réponse de Vodafone UK - Washington Galleries
Hey,
Thanks for letting us know what an amazing job Paula did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Jack was excellent a credit to you store
Jack was excellent a credit to you store
20 mai 2026
Avis spontané
Réponse de Vodafone UK - Washington Galleries
Hey Eileen,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Paula was amazing through the whole…
Paula was amazing through the whole process, even staying late to make sure I got my phone all sorted.
5* customer service throughout.
14 mai 2026
Avis spontané
Réponse de Vodafone UK - Washington Galleries
Hey,
Thanks for the lovely review and fantastic support for Paula.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Lee the store manager was fantastic…
Lee the store manager was fantastic what a credit to your team, jack was a funny chap helped sort everything out made it look easy
11 mai 2026
Avis spontané
Réponse de Vodafone UK - Washington Galleries
Hey Isabel,
Thanks for the lovely review and fantastic support for Lee and Jack.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Washington Galleries
Hey there,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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