We met Matthew at the Vodafone shop in the galleries Washington today. I had ordered a new iPhone for my son over the phone and went in to collect it this morning but everything about the order was wr... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementThe Galleries SC, NE38 7SD Washington, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Amazing customer service from Jack at Washington. Jack was polite, professional and a spectacular problem solver. After having problems with data roaming whilst abroad myself and my husband came into... Voir plus
L'entreprise a répondu
Matt was very helpful and friendly. He gave good advice for what was best for us.
L'entreprise a répondu
The service from Matthew at the Galleries outlet was first class. He was friendly, helpful and professional and did not "over sell". We were extremely happy with the mobile deals he provided for us an... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- aussi dans
- Entreprise de télécommunications
- Fournisseur de connexion internet
- Magasin de téléphonie mobile
- Service internet et téléphone
À propos de Vodafone UK - Washington Galleries
Écrit par l'entreprise
Coordonnées de contact
The Galleries SC, NE38 7SD, Washington, Royaume-Uni
5,0
Excellent
407 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
Matthew was amazing for helping with…
Matthew was amazing for helping with the phone set up. Thanks
17 janvier 2026
Avis spontané
Réponse de Vodafone UK - Washington Galleries
Hey Mick,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Washington Galleries
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Paula was amazing as always
Paula was amazing as always. Excellent customer service
6 janvier 2026
Avis spontané
Réponse de Vodafone UK - Washington Galleries
Hey Stuart,
Thanks for the lovely review and fantastic support for Paula.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great store
Spoke to Kieran and Simon. They were very knowledgeable and helpful. I will be coming back.
4 janvier 2026
Avis spontané
Réponse de Vodafone UK - Washington Galleries
Hey Jack,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Matthew was incredibly helpful and…
Matthew was incredibly helpful and patient. I had lots of questions and he answered all of them on layman's terms.
3 janvier 2026
Avis spontané
Réponse de Vodafone UK - Washington Galleries
Hey Lyndsey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
love my new phone
love my new phone, Paula helped me pick the right one for my needs. Very kind and patient thankyou
22 décembre 2025
Avis spontané
Réponse de Vodafone UK - Washington Galleries
Hey Zachary,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Quick and easy phone purchase and…
Quick and easy phone purchase and smooth transfer between two phones. Thanks to Matthew in washington
23 décembre 2025
Avis spontané
Réponse de Vodafone UK - Washington Galleries
Hey Gary,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Amazing help from Matt in Washington
Amazing help from Matt in Washington, thank you
22 décembre 2025
Avis spontané
Réponse de Vodafone UK - Washington Galleries
Hey Jean,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Washington Galleries
Hey Jean,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
The service I received was outstanding
The service I received was outstanding, Paula made everything simple for me, I felt so comfortable through your the experience x
17 décembre 2025
Avis spontané
Réponse de Vodafone UK - Washington Galleries
Hey Amy,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Paula’s service was amazing
Paula’s service was amazing, she helped with fixing my phone and was kind throughout the whole interaction
18 décembre 2025
Avis spontané
Réponse de Vodafone UK - Washington Galleries
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
The service from Paula today was…
The service from Paula today was fantastic, thankyou
5 décembre 2025
Avis spontané
Réponse de Vodafone UK - Washington Galleries
Hey Darren,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
I had the pleasure of being served by…
I had the pleasure of being served by Paula. She was great dealing with my trade in and upgrade. Couldn't fault her for anything and I would definitely recommend her to any customers old or new.
22 novembre 2025
Avis spontané
Réponse de Vodafone UK - Washington Galleries
Hey Luke,
Thanks for the lovely review and fantastic support for Paula.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Matt and Jack helped the smooth…
Matt and Jack helped the smooth transfer of me phone. Thank you so much
21 novembre 2025
Avis spontané
Réponse de Vodafone UK - Washington Galleries
We're happy to hear that the transfer went smoothly. We appreciate you taking the time to share your positive experience with us.
Thanks,
Vodafone Social Media Team
I have been unable to get into my…
I have been unable to get into my account for nearly two years, after going into the galleries Matty eventually got my account sorted and renewed my broadband; after trying for 45 minutes. Great service from Matty.
6 novembre 2025
Avis spontané
Réponse de Vodafone UK - Washington Galleries
Hi. We appreciate you sharing your experience. We're happy to hear that your account access issue was resolved and your broadband was renewed. We are grateful for your positive feedback regarding the service you received. If you need any help, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Vodafone Social Media Team
Shop helped get new phone
Shop helped get new phone, kieran made me feel welcom
9 novembre 2025
Avis spontané
Réponse de Vodafone UK - Washington Galleries
Hi. We're happy to hear that we could help you with your new phone. It's great to know that you felt welcome. Thank you for your positive feedback! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Kieran helped me use my phone in…
Kieran helped me use my phone in Tenerife
10 novembre 2025
Avis spontané
Réponse de Vodafone UK - Washington Galleries
Hi. We're happy to hear that you received helpful assistance using your phone in Tenerife. Thank you for your feedback; we appreciate it. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Matthew was helpful getting a new phone…
Matthew was helpful getting a new phone sorted
8 novembre 2025
Avis spontané
Réponse de Vodafone UK - Washington Galleries
Hi. We're happy to hear that you received helpful support while getting your new phone. Thank you for your positive feedback! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Mathew was extremely helpfull
8 novembre 2025
Avis spontané
Réponse de Vodafone UK - Washington Galleries
Hi. We are happy to hear that our team member was helpful. Thank you for your positive feedback; we appreciate it. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Matthew was great
8 novembre 2025
Avis spontané
Réponse de Vodafone UK - Washington Galleries
Hi. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.