Went in to renew our contracts last week Had Jordan as our assistant. He was helpful funny professional knowledgeable and nothing was too much trouble Went in today to collect and again he was amazi... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement45 Cheese Lane, NN8 1EX Wellingborough, GB
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Lisez les avis des autres
I needed an upgrade on my phone, and Drew was extremely helpful and friendly. Excellent customer service.
L'entreprise a répondu
Saffron from Wellingborough store was more than happy to help me with my data transfer from my old phone to my new one, she put me at ease following my negative experience with Northampton store. I wi... Voir plus
L'entreprise a répondu
Went in store, as trying to use web site/my vodafone was confusing. Karl quickly explained how the seperate phone purchase and air plans worked in terms of billing. We also explored all the options o... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- aussi dans
- Entreprise de télécommunications
- Fournisseur de connexion internet
- Magasin de téléphonie mobile
- Service internet et téléphone
À propos de Vodafone UK - Wellingborough
Écrit par l'entreprise
Coordonnées de contact
45 Cheese Lane, NN8 1EX, Wellingborough, Royaume-Uni
4,9
Excellent
257 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Les gens ont aussi consulté
I went into the Wellingborough shop and…
I went into the Wellingborough shop and was served by Bradley My phone screen was glitching and would not stay on so this problem was very stressful
Bradley spent along time getting the information and setting my new phone up
He is kind, patient and went above and beyond to help
I would highly recommend going into store and being served by him
17 janvier 2024
Avis spontané
Réponse de Vodafone UK - Wellingborough
Hey Pearl, Thanks for your awesome feedback for Bradley. It's awesome to see he took time to arrange your upgrade and set up your new phone too.
Thanks, The Vodafone Social Media team
Wellingborough Store
Come into upgrade in to Wellingborough . Was served by Raj the store manager was very professional and got me a great deal.
4 février 2024
Avis spontané
Réponse de Vodafone UK - Wellingborough
Hi Canisus,
Thanks for your review and feedback for Raj.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Top employee
Bradley sorted out my sim only deal. It was a bit of a complicated scenario, but he managed to fix it for me (I’d never been able to do it without popping into the store). Bradley was very professional and polite. Top employee, in my opinion.
2 février 2024
Avis spontané
Réponse de Vodafone UK - Wellingborough
Hi Alan. Thank you for your review for Bradley. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Taya
Taya -
Very helpful and approachable, clear customer service.
Gave me solutions in regards to my Mifi and phone contracts, walked out a happy customer and made me help retain our relationship for a further 2 years.
1 février 2024
Avis spontané
Réponse de Vodafone UK - Wellingborough
Hey Vincent,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Raj at the Wellingborough store acted…
Raj at the Wellingborough store acted above and beyond. First class member of staff.
20 janvier 2024
Avis spontané
Réponse de Vodafone UK - Wellingborough
Hey Terry,
Thanks for letting us know what an amazing job Raj did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Served today in store with my daughter…
Served today in store with my daughter as I dont know much about phones. Was served by Taya and she's was very helpful and took her time to make sure I had the best deal for me and liked the phone as I always put off getting a new one. Grateful for her help today
12 janvier 2024
Avis spontané
Réponse de Vodafone UK - Wellingborough
Hi Sue,
Thank you for your feedback. We're really glad you had a great experience in our store Tanya was able to help you.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Taya was very helpful
Taya was very helpful. She explained what she was doing, how long it would take and the different options available. She was very patient answered all my questions.
12 janvier 2024
Avis spontané
Réponse de Vodafone UK - Wellingborough
Hey there,
Thanks for the lovely review and fantastic support for Taya.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Came in to cha ge my phone to sim only …
Came in to cha ge my phone to sim only Raj was great help explainng to me different options. Took time to explain and check everything on my account was okay
10 janvier 2024
Avis spontané
Réponse de Vodafone UK - Wellingborough
Hi Elaine,
It's great to hear your feedback. Thank you for taking the time to review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Not a great experience
I went into the Wellingborough store a few months ago ( I cannot remember the exact date) to see a phone I was interested in person. When I walked in, there was only one person on the shop floor and she was sitting down using her mobile phone. After a few minutes she finally approached me. I wasn’t in the shop for more than half an hour and she mentioned twice that she was assistant store manager (whatever that means in a shop that small) and came across very unbothered and lazy, yet patronising (she spoke to me like I was a child) and spoke incredibly loudly. She was very unprofessional and definitely needs some sales training, as I felt her attitude was “you can buy something now or i’m not interested in talking to you”. Last time I upgraded my phone would have been at least 3 years ago now, I used to see Conner and he was great.
8 novembre 2023
Avis spontané
Réponse de Vodafone UK - Wellingborough
Hi Peter,
This doesn't sound like the service we aim to be providing our customers, and certainly not how we want to be leaving customers feeling. It's disappointing to hear about this experience. We'd love the opportunity to help.
To share more feedback, or if you require any assistance, please message us on Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Wellingborough is great
I order a phone in store to be delivered to the shop, the young gentleman found a great plan and got everything set up for me! I couldn't do it myself, he's a life saver!
He was really helpful and incredibly polite.
6 janvier 2024
Avis spontané
Réponse de Vodafone UK - Wellingborough
Hi Janet. Thank you for your review for Adnan. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpful service karl was very…
Very helpful service karl was very helpful and pleasant.
4 janvier 2024
Avis spontané
Réponse de Vodafone UK - Wellingborough
Hey Bill,
Thanks for the lovely review and fantastic support for Karl.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Top service from bradley
Bradley was very polite, helpful and patient when explaining deals and new upgrades with phones as I'm not tech savvy. Didn't feel rushed or pressured into anything. He's a great asset to your team and would have him serve me again.
28 décembre 2023
Avis spontané
Réponse de Vodafone UK - Wellingborough
Hi Paul,
Thanks for reviewing and sharing this great feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Got New sim.deal
Got New sim.deal. changed number over from 02. Raj explain everthing.
9 décembre 2023
Avis spontané
Réponse de Vodafone UK - Wellingborough
Hi Varvara,
Thanks for taking the time to review and share your feedback for Raj.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
The service was very good
The service was very good, Taya was very helpful
14 décembre 2023
Avis spontané
Réponse de Vodafone UK - Wellingborough
Hi Magdalena,
Thanks for reviewing your recent experience, and sharing this feedback for Taya.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Bradley is a credit to the company
Bradley found us an amazing deal and a such a nice young man to talk to.
Appreciate the time he spent to find us the best offer, thank you
13 décembre 2023
Avis spontané
Réponse de Vodafone UK - Wellingborough
Hey,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Raj was great help
Raj was great help. He looked at the bill and checked and explain the charges.
13 décembre 2023
Avis spontané
Réponse de Vodafone UK - Wellingborough
Hey Usha,
Thanks for the lovely review and fantastic support for Raj.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great customer service
Karl was a great help in giving me options for a new phone that meet my demands great customer service
5 décembre 2023
Avis spontané
Réponse de Vodafone UK - Wellingborough
Hi Peter,
This is lovely feedback for Karl. Thanks for your kind words and taking your time to share the experience.
If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Bradley he was very helpful
I had a good and great experience, and the my friend Bradley he was very helpful to me and for purchase. I am very happy.
24 novembre 2023
Avis spontané
Réponse de Vodafone UK - Wellingborough
Hey Amal,
We're pleased to hear about your recent experience and feedback for Bradley. Thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Raj was great he sorted us a new phone…
Raj was great he sorted us a new phone out and set up the new device. Would always recommend Vodafone.
9 novembre 2023
Avis spontané
Réponse de Vodafone UK - Wellingborough
Hi Petronela,
Thank you for taking the time to review and share this great feedback for Raj.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Saw Tay in the wboro store
Saw Tay in the wboro store. Very helpful in upgraded my phone to a new iPhone, went above and beyond to make sure I was happy and left all sorted. Couldn’t thank her enough, amazing.
16 novembre 2023
Avis spontané
Réponse de Vodafone UK - Wellingborough
Hi Jeanette,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
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