Alex was super helpful at explaining the best plan for me. Would return to this branch specifically as they're so friendly and helpful
L'entreprise a répondu
Établissement
Changer d'établissement3 Wimbledon Bridge,Wimbledon, SW19 7NH London, GB
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Lisez les avis des autres
Today, I visited Wimbledon branch to sort out my roaming data. Sharon (hope I spelled it right) patiently sorted out my data stuff etc and I do appreciate her time and service.
L'entreprise a répondu
Really helpful, Alex provided exactly what I needed and also some useful advice about upgrading my plan. I would recommend to others
L'entreprise a répondu
Shannon was amazing in her way of looking after us and giving us support regarding our broadband and mobile line. She was polite and friendly. I felt welcome and looked after. Rameez was initially... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- aussi dans
- Entreprise de télécommunications
- Fournisseur de connexion internet
- Magasin de téléphonie mobile
- Service internet et téléphone
À propos de Vodafone UK - Wimbledon
Écrit par l'entreprise
Coordonnées de contact
3 Wimbledon Bridge,Wimbledon, SW19 7NH, London, Royaume-Uni
4,9
Excellent
254 avis
Aucun historique récent de demande d’avis
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Les gens ont aussi consulté
Alexa and Zeeshan
The staff are very kind and helpful, I was served by Alexa and Zeeshan, they were both proffesional and courteous!
28 avril 2025
Avis spontané
Réponse de Vodafone UK - Wimbledon
Hey Hussein,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I had a pleasant experience with Alex…
I had a pleasant experience with Alex today. I came to the store to enquire about my bills. She gave a clear explanation of the bill breakdown and gave me a great offer for Vodafone broadband. I am very happy.
28 avril 2025
Avis spontané
Réponse de Vodafone UK - Wimbledon
Hey Ahmed,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great experience Vodafone in Wimbledon
We went to Vodafone in Wimbledon and were greeted by Zeshan. He was very knowledgeable, informative and patient. He was able to give us a variety of options for both broadband and phone contracts. I really appreciate his honesty and advice. We came a way with a great broadband deal and will possibly go back to switch my phone provider. 10/10 would recommend
19 avril 2025
Avis spontané
Réponse de Vodafone UK - Wimbledon
Hey Livia,
Thanks for the lovely review and fantastic support for Zeshan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Wimbledon
Hey Natacha,
Thanks for the lovely review and fantastic support for Alex.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Upgrade at Wimbledon
Rameez was fantastic, really kind helpful and patient. He made the whole experience of upgrading a lot easier for me
9 avril 2025
Avis spontané
Réponse de Vodafone UK - Wimbledon
Hey Mrs Mulligan,
Thanks for the lovely review and fantastic support for Rameez.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
My experience was really great here
My experience was really great here . Zeshan is really helpful just love everything so far. Before I went to other store they are not this friendly 10 star if I can ..thank you zeshan
9 avril 2025
Avis spontané
Réponse de Vodafone UK - Wimbledon
Hey Jeena,
Thanks for the lovely review and fantastic support for Zeshan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Zeshan has been absolutely amazing…
Zeshan has been absolutely amazing today! He's helped me with my new phone and been so helpful with all the questions I've had. He went above and beyond. A true asset to Vodafone!!
9 avril 2025
Avis spontané
Réponse de Vodafone UK - Wimbledon
Hey Siobhan,
Thanks for the lovely review and fantastic support for Zeshan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Misleading sales
As a new resident from Hong Kong, I recently purchased a cellphone from Vodafone and was persuaded to take out their insurance policy, which had a minimum term of three months. Imagine my dismay when I discovered that AppleCare offered the same coverage for just £7 a month on a two-year contract. Unfortunately, due to Vodafone's misleading information, I missed the 60-day window to purchase AppleCare directly from Apple.
When I contacted Vodafone to cancel the insurance after the three-month period, I even offered to pay for the entire three months upfront. However, they refused to terminate the policy immediately, citing ridiculous system limitations. This is utterly unacceptable. I should not be forced to pay for a service I no longer want or need.
To make matters worse, the staff at Vodafone misled me. As a first-time buyer from a network provider, I was never informed that I could still purchase AppleCare even if the phone was bought elsewhere. This entire experience has been incredibly frustrating and disappointing.
Due to this appalling treatment, I will be switching my four phone numbers and broadband service to another provider as soon as my contract ends. I strongly urge others to consider alternatives to Vodafone to avoid similar headaches.
25 février 2025
Avis spontané
Réponse de Vodafone UK - Wimbledon
Hey Kewl,
Thank you for bringing this matter to our attention. We sincerely apologize for the inconvenience and frustration you have experienced with our insurance policy and customer service.
We understand your disappointment upon discovering that AppleCare offers similar coverage at a lower cost. We regret that our information led to you missing the window to purchase AppleCare directly from Apple. We strive to provide accurate and helpful information to our customers.
We would be glad to look into this further to sort things out. Please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks,
Vodafone Social Media Team
Great customer service
Great customer service, thanks so much to Alex and Jason
6 avril 2025
Avis spontané
Réponse de Vodafone UK - Wimbledon
Hey Cristopher,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Phone upgrade - great experience
I dread phone renewal time but Jason and his colleague at Vodafone Wimbledon made things super easy. They also managed to fix a blip on my existing phone whilst waiting.
Please with the new phone contract agreement which included a great trade in value on my old phone.
5 avril 2025
Avis spontané
Réponse de Vodafone UK - Wimbledon
Hi,
We really appreciate your wonderful review and the amazing support for Jason.
If you ever need assistance, feel free to contact our Social Media team on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.
Thank you,
Vodafone Social Media Team
Rameez was absolutely fantastic today…
Rameez was absolutely fantastic today in Vodafone Wimbledon. He answered all of my questions and found me much better savings on my contracts. Would happily recommend him to anyone.
5 avril 2025
Avis spontané
Réponse de Vodafone UK - Wimbledon
Hi Kate,
We really appreciate your wonderful review and the amazing support for Rameez.
If you ever need assistance, feel free to contact our Social Media team on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.
Thank you,
Vodafone Social Media Team
My experience was excellent .Alex was…
My experience was excellent .Alex was extremely helpful and understanding.
4 avril 2025
Avis spontané
Réponse de Vodafone UK - Wimbledon
Hi Sylvia,
We really appreciate your wonderful review and the amazing support for Alex.
If you ever need assistance, feel free to contact our Social Media team on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.
Thank you,
Vodafone Social Media Team
Excellent!
3 avril 2025
Avis spontané
Réponse de Vodafone UK - Wimbledon
Hey Steve,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Alex and Fayyadh were both…
Alex and Fayyadh were both super-helpful, very friendly, polite, patient, good at explaining everything & guided us perfectly cheerfully & politely through all the information & processes
1 avril 2025
Avis spontané
Réponse de Vodafone UK - Wimbledon
Hey Jelly,
Thanks for the lovely review and fantastic support for Alex and Fayyadh.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very patient staff and very help with…
Rameez at the Wimbledon branch was very helpful and knowledgeable with everything. Also a patient staff!
13 mars 2025
Avis spontané
Réponse de Vodafone UK - Wimbledon
Hi Katherine. Thank you for your review for Rameez. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Wonderful experience with Jason would…
Wonderful experience with Jason would highly recommend the Wimbledon store.
8 mars 2025
Avis spontané
Réponse de Vodafone UK - Wimbledon
Hi Birgit,
Thank you for your review for Jason. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at https://vodafone.uk/2Fpnah2, X at https://vodafone.uk/3LXh2xl, or Instagram: https://vodafone.uk/4aaUP8d, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Excellent service
Visited Wimbledon store and spoke with Alex who offered excellent advice and provided great customer service. Thanks Alex. Great job.
7 mars 2025
Avis spontané
Réponse de Vodafone UK - Wimbledon
Hi Sarah,
This is a great review for Alex. We’re glad to hear you found the best option for you when visiting the store.
If you need any help in the future, please message us via Facebook at https://vodafone.uk/2Fpnah2, X at https://vodafone.uk/3LXh2xl, or Instagram: https://vodafone.uk/4aaUP8d
Thanks,
Vodafone Social Media team
Rameez was amazing
Rameez was amazing, patient and generous with all my annoying questions. So grateful for all your time!!
6 mars 2025
Avis spontané
Réponse de Vodafone UK - Wimbledon
Hi Molly
We’re grateful for your fantastic feedback for Rameez, thank you! If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
The customer service was really helpful…
The customer service was really helpful and informative about the IPhone 16 Pro
6 mars 2025
Avis spontané
Réponse de Vodafone UK - Wimbledon
Thanks a lot for the insightful feedback Libby, it's really appreciated. If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Excellent service for an elderly customer
Excellent, friendly and highly efficient service, which was particularly appreciated because we were setting up a new mobile service for my near-90 year old mother. Sincere thanks!
3 mars 2025
Avis spontané
Réponse de Vodafone UK - Wimbledon
Hello David,
It's great to hear about your positive experience. We appreciate you taking the time to review and share your feedback with us.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
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