Vodafone UK - Winchester Avis 

229
•
TrustScore 5 sur 5

4,9

125 High Street, SO23 9AS Winchester, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Second time I have visited vodafone in winchester. The 2nd visit was based on the excellent customer service received from Alex. Again today, Alex went above and beyond his regular remit! Well done A... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Hannah was very friendly, professional and super helpful. She was clear in what options we had for upgrades and airtime. Her manager Maddie also helped as we were upgrading two devices. She was also... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We are in our seventies and not very good at IT/phones etc. Hannah was absolutely wonderful with her help, very patient and sorted a complicated situation out for us with good humour and tolerance. Ma... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Harvey was brilliant - sorted out a new contract phone & an upgrade for us. Explained options clearly & was lovely enough to set up our mum’s phone for her, including her photo of Dad as her screensav... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 125 High Street, SO23 9AS, Winchester, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

229 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,9

Tous les avis

(229)

42 851 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

James in Winchester store was patient…

James in Winchester store was patient and helpful in using the online system that was defeating me by myself.

28 septembre 2026
Avis spontané
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Réponse de Vodafone UK - Winchester

Hey Alison,

Thanks for the lovely review and fantastic support for James,

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at http://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Professional

Professional . Luke was great

27 septembre 2026
Avis spontané
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Réponse de Vodafone UK - Winchester

Hey Valerie,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Second time I have visited vodafone in…

Second time I have visited vodafone in winchester. The 2nd visit was based on the excellent customer service received from Alex.
Again today, Alex went above and beyond his regular remit! Well done Alex you made what seemed incredibly difficult very easy! Thank you

23 septembre 2026
Avis spontané
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Réponse de Vodafone UK - Winchester

Hey Sally,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

We are in our seventies and not very…

We are in our seventies and not very good at IT/phones etc. Hannah was absolutely wonderful with her help, very patient and sorted a complicated situation out for us with good humour and tolerance. Many thanks.

18 septembre 2026
Avis spontané
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Réponse de Vodafone UK - Winchester

Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Had a lot of issue with switching my…

Had a lot of issue with switching my iPhone to the new one but the team in Winchester were super helpful and patient!

11 septembre 2026
Avis spontané
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Réponse de Vodafone UK - Winchester

Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Hannah was very friendly,

Hannah was very friendly, professional and super helpful. She was clear in what options we had for upgrades and airtime. Her manager Maddie also helped as we were upgrading two devices. She was also very helpful, friendly and professional.

Both members of staff made the all process painless. Well done.

7 septembre 2026
Avis spontané
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Réponse de Vodafone UK - Winchester

Hey Claire. This is fantastic to hear! We really appreciate the feedback about our team members making your experience so smooth.

If you need any help from us in the future, you can contact our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm.

Or via Social Media on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.

Vodafone

Noté 5 sur 5 étoiles

Outstanding Customer Service

Maddie at your Winchester branch was very personable, extremely knowledgeable and efficient. Very grateful for her help in sorting out my connectivity issues

30 août 2026
Avis spontané
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Réponse de Vodafone UK - Winchester

Hey Sky,

Thanks for the lovely review and fantastic support for Maddie. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Good knowledge

Good knowledge

27 août 2026
Avis spontané
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Réponse de Vodafone UK - Winchester

Hey Kenneth,

Thank you for the wonderful review. It's a pleasure to receive such kind comments.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent service

Archie and Maddie were fantastic. Very knowledgeable and got a competitive deal and Maddie set up my new device for me. Excellent service all round. Very happy.

24 août 2026
Avis spontané
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Réponse de Vodafone UK - Winchester

Hey Heidi,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Max was the epitome of professionalism-…

Max was the epitome of professionalism- a consummate ambassador for Vodafone you should promote him. Very professional indeed !!

23 août 2026
Avis spontané
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Réponse de Vodafone UK - Winchester

Hey Polly,

Thanks for the lovely review and fantastic support for Max.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone


Thanks again,
Vodafone Social Media Team
________________________________

Noté 5 sur 5 étoiles

James the retail assistant was very…

James the retail assistant was very attentive and helpful with an urgent WiFi issue - thank you!

20 août 2026
Avis spontané
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Réponse de Vodafone UK - Winchester

Hey Ben,

Thanks for the lovely review and fantastic support for James.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Hannah at the Winchester branch went…

Hannah at the Winchester branch went above and beyond to advise us and then expertly set up our new iPhones.
Grateful thanks x

19 août 2026
Avis spontané
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Réponse de Vodafone UK - Winchester

Hey Fiona,

Thanks for the lovely review and fantastic support for Hannah.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

James was very helpful and helped me…

James was very helpful and helped me with looking at a new phone. I wasn’t sure what to pick and he took the time to explain it all to me.

17 août 2026
Avis spontané
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Réponse de Vodafone UK - Winchester

Hey Helen,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Archie is a credit to your Winchester store

Archie was very professional and friendly when serving us today.He had great knowledge and nothing was too much trouble when we asked questions.I am very pleased with what he has done for us today,Thank you

15 août 2026
Avis spontané
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Réponse de Vodafone UK - Winchester

Hey Sarah,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Fantastisic service from Arhcie and all…

Fantastisic service from Arhcie and all them staff.
Second time using Winchester branch and will use them again .

15 août 2026
Avis spontané
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Réponse de Vodafone UK - Winchester

Hey Paul,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Fabulous service from Hannah

Fabulous service from Hannah. Went in to upgrade 1 device and ended up saving money across 4 contracts.

11 août 2026
Avis spontané
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Réponse de Vodafone UK - Winchester

Hey Jon,

Thanks for the lovely review and fantastic support for Hannah. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Hannah was very helpful and helped me…

Hannah was very helpful and helped me with setting up my phone. Lovely staff and lovely team. Thank you for your help!

29 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Winchester

Hey Bowseth,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very helpful Archy was a great help

17 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Winchester


Hey there,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Thank you Hannah @ Winchester

Hannah B in the Winchester branch was absolutley fantastic. Welcoming , friendly and professional .I don’t enjoy shopping and she made this a pleasant experience . Thank you Hannah.

16 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Winchester

Hey Tracey,

Thanks for the lovely review and fantastic support for Hannah.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Bought phone for 93 year old step…

Bought phone for 93 year old step mother
Max super helpful

13 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Winchester

Hi Simon, thank you so much for your wonderful review and the amazing support you’ve shown for Max, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

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