Gaurav, was very helpful and able to save us some money on updating our phone contracts. He’s always a pleasure to work with when we update our contracts and is very knowledgeable and good at explaini... Voir plus
L'entreprise a répondu
Peascod Street 112, SL4 1DN Windsor, England, GB
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Gaurav, was very helpful and able to save us some money on updating our phone contracts. He’s always a pleasure to work with when we update our contracts and is very knowledgeable and good at explaini... Voir plus
L'entreprise a répondu
Fantastic customer service from Al. Explained SIM only contract options clearly sharing his screen as proof (very reassuring!). Didn’t oversell. Saved me 30% off my previous contract which I was... Voir plus
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Great service in Windsor store from Luke resolved the issues within 20 mins after us spending 2 hours + on phone previous evening. Not only efficient polite service Luke was able to offer an enhanced... Voir plus
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Helpful sourcing of best contract & phone upgrade. Coverage in store now so good however
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Écrit par l'entreprise
Peascod Street 112, SL4 1DN, Windsor, England, Royaume-Uni
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Luke was very patient and kund was able to assist me with my health conditions and was very patient

Réponse de Vodafone UK - Windsor
Fantastic service. They get busy at times but they provide a caring and excellent service.

Réponse de Vodafone UK - Windsor
I was having great difficulties with my last mobile phone operater, it was an impossible situation..until I walked in to Vodafone Windsor..the level of service and helpfulness was amazing. I left the shop happy, impressed and grateful thanks to an excellent manager who was working that day. I will now become a loyal customer of Vodafone thanks to this man.

Réponse de Vodafone UK - Windsor
I came into your shop this morning and was served by Sufy who couldn't been more helpful whos very charming and a man you want to keep

Réponse de Vodafone UK - Windsor
Windsor Vodafone Branch: Our experience was exceptional due to Ali’s customer care. The interaction with him made you feel you could trust him and that he was listening and finding the best solution for us. His colleagues were also great and went the extra mile. They have had a great role model in Ali.

Réponse de Vodafone UK - Windsor
I lost my phone few hours ago. Visited store and Staff help me straight away block the sim and offered new device. That was the best without stress visit in Vodafone.

Réponse de Vodafone UK - Windsor
Fantastic service. Help me to swap sim and offered new cheaper plan.
Thank you Team

Réponse de Vodafone UK - Windsor
Thank you for help to reduce my bill. This is my first review ebout vodafone and im very happy.
Thank you Team Windaor

Réponse de Vodafone UK - Windsor
What made a difference today was the customer service was beyond my expectations. I am satisfied and grateful to Muhammad. The quality he Dili weed was exceptional. Couldn’t find any criticism at all. Compared to Curry’s he dominated them from start to finish. Exactly what you require from a leader, Mohammed thanks I praise all your hard work and really pull my hat off.
All my compliments to the rest of the Windsor visa phone store staff, I enjoyed spending that time discussing properly what better deals you can get and save money as well, with the best recommendations to set the device, or just leave Muhammad take care of it, he is more than happy to help.
I just thought I was going to struggle with security questions for a home broadband which was exaggerated to cancel, again top man, and a well thoughtful agent.
Many thanks

Réponse de Vodafone UK - Windsor
Great customer service and super friendly

Réponse de Vodafone UK - Windsor
Lovely experience within Windsor store. Store manager Ali and advisors Noreen and Luke were very welcoming and helpful, was able to offer me the correct packages within my price budget and very welcoming people. Will definitely advise family and friends to visit Windsor branch as it’s the best experience I’ve had in any store

Réponse de Vodafone UK - Windsor
The Gman and Jamal provided great customer service. I will definitely return!

Réponse de Vodafone UK - Windsor
Ali and Luke were great at understanding our needs (myself and my daughter) and working with us on a viable, workable contract - upgrading one phone (as required/necessary) and giving me the best option on something simpler, and cost effective. They explained all details in full, simply and effectively, so we are both happy with our new phones, and contracts. Thanks.

Réponse de Vodafone UK - Windsor
Ali and Luke were both great with taking care of my broadband which was facing multiple delays. Their professionalism and commitment to the cause has helped me get a resolution that I don’t believe would have been possible with anybody else, they truly went above and beyond. Thanks

Réponse de Vodafone UK - Windsor

Réponse de Vodafone UK - Windsor
Ali and Luke went above and beyond to help me with a contract error when customer service did not provide assistance. They made sure the error Vodafone made was resolved and they are a true asset to the store.

Réponse de Vodafone UK - Windsor
The service received at the Windsor store by the Store Manager Ali has been amazing. He has been so patient with all my mothers questions. Ensuring that she has everything she needs for her phone upgrade. All the staff in the store have been very helpful each time she has visited with even the smallest of questions.

Réponse de Vodafone UK - Windsor
Great experience, Ali, Sufy, Luke all helped me and they have sorted my phone, my transfer and have explained everything in detail.

Réponse de Vodafone UK - Windsor
It was a very good experience with the support of a very experienced and professional Sales Adviser - Mr Luke!
He actually surpassed any previous experience with any operator, including Vodafone.
Keep up the good job Luke

Réponse de Vodafone UK - Windsor
Ali and staff were amazingly helpful. Showed me various options and I just felt that service was excellent

Réponse de Vodafone UK - Windsor
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