Vodafone UK - Witney Avis 

153
•
TrustScore 5 sur 5

4,9

Unit 10 The Woolgate Centre, OX28 6AP Witney, GB

•

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Noté 5 sur 5 étoiles

For the past few days i have been unable to use data or wifi on my phone, just wouldnt load anything. Went to store to speak with Dylan where he spent time with me trying to figure it out. He was able... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great customer service from Azlan in Vodafone Witney today. My disabled brother is due to have broadband installed in 48 hours (Friday) and the DPD driver failed to deliver the router to his property... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I went to collect a new iphone I'd ordered from a promo call from (Vodafone) and was told it was a sophisticated scam. The team immediately took action and reported it on my phone and advised I blocke... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

An attendant was free when we arrived so we didn't have to wait to speak to a representative. Azlan provided excellent customer service. He was very polite, patient, friendly and helpful. He renewed m... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • Unit 10 The Woolgate Centre, OX28 6AP, Witney, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

153 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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4,9

Tous les avis

(153)

39 632 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Elliot (Witney) was VERY helpful re my…

Elliot (Witney) was VERY helpful re my recent bill and has reduced my phone use bill by about £7.

17 juillet 2023
Avis spontané
Logo de Vodafone UK - Witney

Réponse de Vodafone UK - Witney

Hey Rosemary,

Thanks for the lovely review and fantastic support for Elliot.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Good customer service from Witney

Took my phone into Vodaphone metro centre on Wednesday, they replaced my SIM card telling me the sim would be working 2 hours later. 4 days later still not working. Took the phone into Vodafone Witney today and Brolwin seamlessly replaced the sim and got the phone working again in minutes. Well done Brolwin most helpful, perhaps you can give your colleagues in the metro centre store some training on customer service as I think they were more interested in selling me broadband that solving my problem. Thanks Brolwin!

8 juillet 2023
Avis spontané
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Réponse de Vodafone UK - Witney

Hi Joanne. Thank you for your review for Brolwin. Minus the issues faced prior to your Witney store visit, It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jomir and the rest of the staff are…

Jomir and the rest of the staff are extremely helpful, polite, friendly. He was a pleasure to talk to and gave me good advice on up grading my son and my phones. If he isn't a manager then he should be.

3 juillet 2023
Avis spontané
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Réponse de Vodafone UK - Witney

Hey Meg,

This is really great to hear, thanks for the feedback and support for Jomir and the team!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Professional

Professional, courteous, patient,knowledgeable and the whole experience made much better by a very decent team member,jomir thank you,above and beyond applies to the service i received at witney vodafone shop.

18 juin 2023
Avis spontané
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Réponse de Vodafone UK - Witney

Hey Jason,

Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Fantastic service

Fantastic service, extremely knowledgeable and helpful.

10 juin 2023
Avis spontané
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Réponse de Vodafone UK - Witney

Hey Nina,

I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

A new phone

A very friendly and helpful guy named Jomir assistant manager . He was patient and very knowledgable . He explained everything very clearly to me and didn’t rush me . I would highly recommend this store. An absolutely fantastic store and service .

10 juin 2023
Avis spontané
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Réponse de Vodafone UK - Witney

Hey Lyn,

Thanks for letting us know what an amazing job Jomir did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I'm happy with the phone and the deal I…

I'm happy with the phone and the deal I got from the company. I wanted a good smartphone that did the basics ,Speaking with Amreen got me exactly what I wanted and was a very well mannered and respectful women and made me proud of the deal I had received today and helped me choose out the perfect phone. Will deffo be recommending to family and friends.

27 mai 2023
Avis spontané
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Réponse de Vodafone UK - Witney

Hey John,

Thanks for letting us know what an amazing job Amreen did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Amreen very helpful and patient

Amreen very helpful and patient - thank you! very amazing

27 mai 2023
Avis spontané
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Réponse de Vodafone UK - Witney

Hey Zena,

Thanks for letting us know what an amazing job did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Amreen

Amreen. After quite a wait I was helped and everything was satisfactory

26 mai 2023
Avis spontané
Logo de Vodafone UK - Witney

Réponse de Vodafone UK - Witney

Hey Carol,

Thanks for letting us know what an amazing job Amreen did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I visited the Witney store to send my i…

I visited the Witney store to send my i Phone 13 pro back to Voda for a software update (Face ID not working) and the guys in Witney helped accordingly. Sadly Voda got in touch to say the phone was damaged and out of warranty (this was a shock to me) 5 hours on the phone being passed around Vodafone and being told “the computer says no” they sent back my phone to my personal address as a way to get rid of me and remove me
As a problem… :( I went back to store (not full of hope) and Elliot and team were super helpful and full of empathy and helped with a replacement. I can’t thank the Witney team enough. They went the extra mile when Vodafone or rather x 4 individual departments all tried to palm me off or pay £600 for something damaged in transit or on receipt.

Thank you Witney team and Elliot you made a stressful situation much easier to bare.

22 mai 2023
Avis spontané
Logo de Vodafone UK - Witney

Réponse de Vodafone UK - Witney

Hey Garry,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jomir was brilliant in the vodafone…

Jomir was brilliant in the vodafone store in witney. I am a elderly lady and dont understand technology much and he went out of hes way to help me rectify my issue. I always use this store and recommend them highly. Brilliant all round

22 mai 2023
Avis spontané
Logo de Vodafone UK - Witney

Réponse de Vodafone UK - Witney

Hey Philomena,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

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