If you have ever spent hours stuck in a circular loop with TOBi the automated chatbot, do yourself a favor and go straight to the Victoria Place store in Woking to see Kamilla. After wrestling w... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement39 The Peacocks Centre, GU21 6GH WOKING, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Kat has been absolutely amazing she sorted an issue i had with my account and as promised she called me to say it was all sorted ,you can see she pays great detail to her customers and really care .s... Voir plus
L'entreprise a répondu
They all went beyond with helpfulness thank you especially Kat I am so pleased with the service in working shop
L'entreprise a répondu
Outstanding experience with Vodafone. Hisham was Professional, confident, and knew exactly what he was doing. He made everything smooth, explained it perfectly, and went above and beyond to get m... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Entreprise de télécommunications
- Fournisseur de connexion internet
- Magasin de téléphonie mobile
- Service internet et téléphone
À propos de Vodafone UK - Woking The Peacocks
Écrit par l'entreprise
Coordonnées de contact
39 The Peacocks Centre, GU21 6GH, WOKING, Royaume-Uni
4,9
Excellent
107 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
This is not the first time l've gone to…
This is not the first time l've gone to Vodafone to order something, and I've had a good experience. I've been a customer since 2019 and am very satisfied.
16 septembre 2026
Avis spontané
Réponse de Vodafone UK - Woking The Peacocks
Hey Petro,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Rali
Rali, very high level service, very kind and helpful. Amazing, thank you
10 septembre 2026
Avis spontané
Réponse de Vodafone UK - Woking The Peacocks
Hi Laura. This is fantastic to hear! We really appreciate the feedback about the high level of service and kindness you experienced from Rali.
If you need any help from us in the future, you can contact our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm.
Or via Social Media on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.
Vodafone
They all went beyond with helpfulness…
They all went beyond with helpfulness thank you especially Kat I am so pleased with the service in working shop
10 septembre 2026
Avis spontané
Réponse de Vodafone UK - Woking The Peacocks
Hey Kathleen. We really appreciate the feedback and are so pleased you had such a positive experience with our team.
If you need any help from us in the future, you can contact our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm.
Or via Social Media on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.
Vodafone
Kat was so helpful and so patient with…
Kat was so helpful and so patient with my query helped me with my phone and my issues
Made me feel so welcome
9 septembre 2026
Avis spontané
Réponse de Vodafone UK - Woking The Peacocks
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
My experience was very good
My experience was very good. Kat has exceptional customer service.
8 septembre 2026
Avis spontané
Réponse de Vodafone UK - Woking The Peacocks
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Kamilla at Vodafone Woking (Woking, Victoria Place) is an absolute lifesaver!
If you have ever spent hours stuck in a circular loop with TOBi the automated chatbot, do yourself a favor and go straight to the Victoria Place store in Woking to see Kamilla.
After wrestling with online AI tools that couldn't resolve our account issue, we visited the Woking branch on a Tuesday around 5:00 PM. There was zero wait, and we were assisted immediately by Kamilla.
She was brilliant from start to finish—attentive, genuinely welcoming, and completely on top of her game. Instead of reading off generic scripts, Kamilla listened carefully, cut through the system errors, and sorted out the entire problem in minutes with effortless patience.
Online bots can't replace true customer care. Kamilla turned a massive headache into the smoothest, most pleasant experience. Vodafone management: please ensure Kamilla receives the recognition (and bonus!) she genuinely deserves—she is an absolute asset to your retail team.
Date of Experience
August 2026
18 août 2026
Avis spontané
Réponse de Vodafone UK - Woking The Peacocks
Hey Emily,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Kat was amazing polite patient and a…
Kat was amazing polite patient and a lovely person the company is lucky to have her
15 août 2026
Avis spontané
Réponse de Vodafone UK - Woking The Peacocks
Hey Angela,
Thanks for the lovely review and fantastic support for Kat.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Kat has been absolutely amazing helped…
Kat has been absolutely amazing helped me tremendously such an asset to this company
15 août 2026
Avis spontané
Réponse de Vodafone UK - Woking The Peacocks
Hey Alan,
Thanks for the lovely review and fantastic support for Kat.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Kat has been absolutely amazing she…
Kat has been absolutely amazing she sorted an issue i had with my account and as promised she called me to say it was all sorted ,you can see she pays great detail to her customers and really care .such plesant experience
14 août 2026
Avis spontané
Réponse de Vodafone UK - Woking The Peacocks
Hey Ian,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Kat was amazing
Kat was amazing. I have been without a number for 2 weeks due to an issue in the backend . Kat was super knowledgeable, diagnosed the problem with the tech team and got everything sorted.
12 août 2026
Avis spontané
Réponse de Vodafone UK - Woking The Peacocks
Hey Ian,
Thanks for the lovely review and fantastic support for Kat.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Hisham - great customer service
Hisham, the customer service agent in Woking was excellent, he was very customer focused and extremely helpful, he is a real asset to Vodafone
8 août 2026
Avis spontané
Réponse de Vodafone UK - Woking The Peacocks
Hey Emily,
Thanks for the lovely review and fantastic support for Hisham.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Kat's customer service has been…
Kat's customer service has been exceptional, what a lovely informative lady who goes above and beyond to give her customers the best experience
4 août 2026
Avis spontané
Réponse de Vodafone UK - Woking The Peacocks
Hey Lisa,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Go and see Kat
Kat made sure we got the best deal available and was very informative. If you’re thinking of joining Vodafone or upgrading I’d highly recommend going to see her personally
2 août 2026
Avis spontané
Réponse de Vodafone UK - Woking The Peacocks
Hey Lewis,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
the lady i had named Kat
the lady i had named Kat , was very helpful and helped me find a great deal. she has great customer service.
1 août 2026
Avis spontané
Réponse de Vodafone UK - Woking The Peacocks
Hey Patrica,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Kat.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The retail manager KAT was very prompt.
The retail manager KAT was very prompt.
Clarified and resolved my queries rapidly.
Pragmatic friendly
Can't ask for more
WOKING Vodafone in Peacock Shopping Centre
17 juillet 2026
Avis spontané
Réponse de Vodafone UK - Woking The Peacocks
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Great experience love coming to this…
Great experience love coming to this store for any help .Kat and the team are always happy to assist
16 juillet 2026
Avis spontané
Réponse de Vodafone UK - Woking The Peacocks
Hey Jude,
Thanks for the lovely review and fantastic support for Kat and the team.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I had a great experience in Woking…
I had a great experience in Woking store thanks to Rali who did my upgrade and helped me today ! Thank you Rali for your patience and professionalism !
3 juillet 2026
Avis spontané
Réponse de Vodafone UK - Woking The Peacocks
Hey Alan,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Woking The Peacocks
"Hey Clare,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Kat has been absolutely amazing so…
Kat has been absolutely amazing so helpful every time i come in woth query shes always happy to help
29 juin 2026
Avis spontané
Réponse de Vodafone UK - Woking The Peacocks
Hey Yorath,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Kamila at Woking shop was so helpful…
Kamila at Woking shop was so helpful and very patient when dealing with us nothing was too much trouble
29 juin 2026
Avis spontané
Réponse de Vodafone UK - Woking The Peacocks
Hey Harris,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.