Vodafone UK - Worcester High Street Avis 

253
TrustScore 5 sur 5

4,9

46 High Street, WR1 2QB Worcester, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Great experience, was greeted by a fine gentleman who then passed me on to someone who dealt with my enquiry. Store had a welcoming atmosphere compared to its competitors on the high street. Wil... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

After five previous failed attempts to buy a new mobile phone contract with other providers, Ana at Worcester Vodaphone finally restored my faith in humanity. Not only did she move my provider to vo... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

After wasting an hour on on-line chat with no success I visited the store in Worcester High Street. Ana was very patient with me and quickly understood my rather complicated problem. She was super eff... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Everytime I visit the store in Worcester I cannot fault the staff and the in-store experience. Ana was exceptional today, really helpful and explained everything brilliantly, didn't feel rushed and t... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 46 High Street, WR1 2QB, Worcester, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

253 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Comment cette entreprise utilise Trustpilot

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4,9

Tous les avis

(253)

41 094 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great experience

Great experience, was greeted by a fine gentleman who then passed me on to someone who dealt with my enquiry.

Store had a welcoming atmosphere compared to its competitors on the high street.

Will definitely be coming back in once I have all my bits together but very pleased with the initial experience.

1 août 2026
Avis spontané
Logo de Vodafone UK - Worcester High Street

Réponse de Vodafone UK - Worcester High Street

Hey there,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Ana was extremely helpful in merging…

Ana was extremely helpful in merging our broadband and phone contracts. Very cheerful and patient an asset to your company.

6 août 2026
Avis spontané
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Réponse de Vodafone UK - Worcester High Street

Hey Robert,

Thanks for the lovely review and fantastic support for Ana.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great customer service from Alex

Great customer service from Alex. Very helpful and provided thorough explanations where necessary.

24 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Worcester High Street

Hey Antonio,

Thanks for the lovely review and fantastic support for Alex.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Ana was extremely helpful and sorted…

Ana was extremely helpful and sorted our phone woes out quickly 😁

15 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Worcester High Street

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent staff very helpful

Everytime I visit the store in Worcester I cannot fault the staff and the in-store experience.
Ana was exceptional today, really helpful and explained everything brilliantly, didn't feel rushed and there was no pressure given which is a real plus, she helped navigate me to the deal that was right for me ⭐⭐⭐⭐⭐

11 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Worcester High Street

Hey Cotton,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Alex was extremely knowledgeable and…

Alex was extremely knowledgeable and friendly. He helped us do something that the call centre could not do subject to the website not working. Thank you Alex.

11 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Worcester High Street

Hey Andrew,
Thanks for the lovely review and fantastic support for Alex.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Alex has been very helpful and answered…

Alex has been very helpful and answered every question that i had perfectly so that i understood everything

11 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Worcester High Street

Hey Celia,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Simon was so helpful, great addition to the store

Simon was so helpful! I had viruses on my phone and I couldn't use any of my apps or navigate the phone. It took him a few minutes and my phone was back working! Amazing service, thank you Simon. Much appreciated

21 juin 2026
Avis spontané
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Réponse de Vodafone UK - Worcester High Street

Hey Michael,

Thanks for the lovely review and fantastic support for Simon.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,

Vodafone Social Media Team

Noté 5 sur 5 étoiles

Served today by Flynn in the Worcester…

Served today by Flynn in the Worcester store,was amazing help sorting out my broadband. Amazing service

18 juin 2026
Avis spontané
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Réponse de Vodafone UK - Worcester High Street

Hey Frank,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Brilliant service with a smile

After five previous failed attempts to buy a new mobile phone contract with other providers, Ana at Worcester Vodaphone finally restored my faith in humanity. Not only did she move my provider to vodaphone she made sure I got the best possible deal to suit my needs. I was seriously stressed by my previous attempts when we sat at her desk, she dealt with my needs with care and confidence, did not talk to me in ‘tech speak’ and explained everything carefully and clearly. Thank you Ana

13 juin 2026
Avis spontané
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Réponse de Vodafone UK - Worcester High Street

Hey Penny,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I went to vodafone store

I went to vodafone store to renew my contract and the staff here was amazing, very helpful and friendly, many thanks to Alex and Ana did an outstanding job of helping me!

13 juin 2026
Avis spontané
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Réponse de Vodafone UK - Worcester High Street

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very good from Kevin

Very good from Kevin. Well recommended. Explained everything clearly.

12 juin 2026
Avis spontané
Logo de Vodafone UK - Worcester High Street

Réponse de Vodafone UK - Worcester High Street

Hey Peter,
Thanks for the lovely review and fantastic support for Kevin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service

Needed a replacement SIM after losing my phone. Service was great: Ana was friendly, helpful and efficient. Thanks again.

10 juin 2026
Avis spontané
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Réponse de Vodafone UK - Worcester High Street

Hey Chris,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Ana was very helpful.

8 juin 2026
Avis spontané
Logo de Vodafone UK - Worcester High Street

Réponse de Vodafone UK - Worcester High Street

Hey Fin,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very good

Very happy with the sale as came int to change address to find iut i was out of contact and got a better deal

8 juin 2026
Avis spontané
Logo de Vodafone UK - Worcester High Street

Réponse de Vodafone UK - Worcester High Street

Hey Julie,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Smooth service

Served by Will. Really smooth process and great service 😊

6 juin 2026
Avis spontané
Logo de Vodafone UK - Worcester High Street

Réponse de Vodafone UK - Worcester High Street

Hey Heather,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Had trouble getting on line spoke…

Had trouble getting on line spoke with ANA WHO WAS A GREAT HELP.

5 juin 2026
Avis spontané
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Réponse de Vodafone UK - Worcester High Street

Hey Roger,

Thanks for the lovely review and fantastic support for Ana.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Ana was truly wonderful

Ana was truly wonderful. After accidently losing my phone in the river. She calmed me down, found me a great deal and was just a lovely person. Thank you!

28 mai 2026
Avis spontané
Logo de Vodafone UK - Worcester High Street

Réponse de Vodafone UK - Worcester High Street

Hey,

Thanks for the lovely review and fantastic support for Ana

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Helpful, patient and super efficient.

After wasting an hour on on-line chat with no success I visited the store in Worcester High Street. Ana was very patient with me and quickly understood my rather complicated problem. She was super efficient in dealing with it, resolving the basic problem very quickly and giving me clear instructions on how to solve the second part two later, when my account would be 'cleansed'. Thanks Ana, gold star to you for bothering to go the extra mile!

16 mai 2026
Avis spontané
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Réponse de Vodafone UK - Worcester High Street

Hey,

This is what we love to hear! Thank you for your 5-star review.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I spoke to Ana today

I spoke to Ana today, she is so friendly and very helpful . She is so clever to resolved my issues and gives all options when I took a new contract . Honestly speaking you can really trust her and she does a good job to her client. She is very professional and explain everything you ask her . Surely I will recommend Vodafone. Make sure you ask Ana she will resolved your problem she. Is pretty as well and very accommodating to any nationality.
I gave 5 stars for her,

19 mai 2026
Avis spontané
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Réponse de Vodafone UK - Worcester High Street

Hey,

Thanks for letting us know what an amazing job Ana did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

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