Vodafone UK - Worksop Avis 

190
•
TrustScore 5 sur 5

4,9

68 Bridge Place, S80 1JN Worksop, GB

•

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Went in mother to update her sim on her mobile. She didn't have a upto date debit card with her but sorted it for her saving her £13,00 a month. She was very happy as being on same package but cheaper... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

Tyler was helpful and efficient. Dennis was knowledgeable and approachable. All my queries were resolved in one visit which is the ideal scenario. Thank you Tyler and Dennis.

L'entreprise a répondu

Noté 5 sur 5 étoiles

We have been served by fantastic customer service today at Vodafone shop here at Worksop. James and James :> bouth of guys were very helpful and we have secured a fantastic deals on broadband as wel... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Ryan and James provided excellent, empathetic and engaging customer service. Together they helped my partner and I sign up for the Flex 30GB monthly plan. They explained the T&Cs well, answered all ou... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 68 Bridge Place, S80 1JN, Worksop, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

190 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

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4,9

Tous les avis

(190)

39 632 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

James was fantastic in sorting out a…

James was fantastic in sorting out a sim only deal for me

15 septembre 2025
Avis spontané
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Réponse de Vodafone UK - Worksop

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very happy with the service I got in…

Very happy with the service I got in the store today.

13 septembre 2025
Avis spontané
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Réponse de Vodafone UK - Worksop

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very satisfied with my visit to…

Very satisfied with my visit to Vodafone today.

Staff very helpful and professional.

10 septembre 2025
Avis spontané
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Réponse de Vodafone UK - Worksop

Hey Philip,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Today's visit to worksop store

Extremely helpful member of staff James in the worksop store helped me today...he explained more to me in the short time I was with him than anyone else ever has about the way things work and other related issues. Without being offensive to anyone I cannot understand what the Asian staff are saying when I phone for help...inevitably I finish up ending the call because of this. James is an absolute delight regarding customer care I cannot fault him

3 septembre 2025
Avis spontané
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Réponse de Vodafone UK - Worksop

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

James and James were absolutely…

James and James were absolutely amazing, so helpful and really patient.
Thank you both of you.

30 août 2025
Avis spontané
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Réponse de Vodafone UK - Worksop

We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Upgrade



⭐️⭐️⭐️⭐️⭐️
Brilliant service from start to finish!

I had an excellent experience with this company. My sales agent Dennis was absolutely fantastic — helpful, knowledgeable, and really went the extra mile to make sure everything was spot on. He kept me informed every step of the way and made the whole process smooth and stress-free.

My order (CDH-0000017429389521) arrived exactly as expected and in perfect condition. It’s rare these days to find customer service this good!

Thanks again to Dennis and the team — I’ll definitely be back and wouldn’t hesitate to recommend you to others.

1 août 2025
Avis spontané
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Réponse de Vodafone UK - Worksop

Hey Tim,
Thanks for the lovely review and fantastic support for Dennis.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

All though there was problems he stayed…

All though there was problems he stayed calm and sorted my upgrade

1 août 2025
Avis spontané
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Réponse de Vodafone UK - Worksop

Hey Andy,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

The team are just so helpful and…

The team are just so helpful and friendly. I’ve spent years relying on my boys to sort my phone stuff and internet out but Denis was amazing.

12 juillet 2025
Avis spontané
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Réponse de Vodafone UK - Worksop

Hey,

Thanks for the lovely review and fantastic support for Denis.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Tylor was very helpful and saved me…

Tylor was very helpful and saved me money

16 juillet 2025
Avis spontané
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Réponse de Vodafone UK - Worksop

Hey Susan,

Thanks for the lovely review and fantastic support for Tylor.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Spoke to Dennis today about a new…

Spoke to Dennis today about a new phone, was very helpful and gave me lots of information, great customer service 😊

16 juillet 2025
Avis spontané
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Réponse de Vodafone UK - Worksop

Hey Kerry,

Thanks for the lovely review and fantastic support for Dennis.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service in strore…

I only went in to enquire how the trade in process worked before completing it on line but when I went in Michelle said she was able to do it all for me in store today. She helped me to do the trade in tool talked me through the while process and then started the set up of my new phone and I came out with my new phone in the process of transferring all my data c from my existing phone which was complete by the time I got home.

15 juillet 2025
Avis spontané
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Réponse de Vodafone UK - Worksop

Hey Angela,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Staff were very attentive and helpful

Staff were very attentive and helpful. Helped me choose the right options for my needs.

13 juillet 2025
Avis spontané
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Réponse de Vodafone UK - Worksop

Hi,

Your kind words mean so much—thank you for sharing this wonderful review!

If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We’re always here to help!

Thanks again,
Vodafone Social Media Team

Noté 1 sur 5 étoiles

Very unhelpfull

Went into vodafone shop in worksop because my 3 sim only deals ends soon I said I wanted to bring price down I have been with them since 2014 and not missed one payment I currently pay 2 at £28 and one at £ 34 that equals £90 the guys idea of af a good deal was to change 2 of the phone numbers and then the cost would be £30 per sim correct me iam wrong but that comes out at exactly the same price so not very helpful

9 juillet 2025
Avis spontané
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Réponse de Vodafone UK - Worksop

Hi Ridley,

We’re truly sorry to hear about your experience and completely understand your frustration. It’s deeply concerning that you’ve had to go through this. This is certainly not the level of service or accountability we strive to uphold.

If you would like this to be raised as an official complaint, and you have already spoken to the relevant Teams but not received the resolution you were looking for, please come chat to my team on Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Tyler was incredibly helpful and…

Tyler was incredibly helpful and polite, taking his time to explain things I didn’t understand. He quickly and professionally met with my Internet needs. It was a very pleasant experience and I left the shop feeling very happy

10 juillet 2025
Avis spontané
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Réponse de Vodafone UK - Worksop

Hey Tracy,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service today thanks James C I'll…

Great service today thanks James C I'll be coming back in

30 juin 2025
Avis spontané
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Réponse de Vodafone UK - Worksop

Hey Lisa,
Thanks for the lovely review and fantastic support for James C.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Been a Vodafone customer for years and…

Been a Vodafone customer for years and when I needed a new contract I spoke with James C in branch and he managed to get me a deal that suited my needs within minutes! Great service.

30 juin 2025
Avis spontané
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Réponse de Vodafone UK - Worksop

Hey Aiden, ​

Thanks for the lovely review and fantastic support for James. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl​

Thanks again, ​

Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very friendly and helpful service…

Very friendly and helpful service explained everything clearly

23 juin 2025
Avis spontané
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Réponse de Vodafone UK - Worksop

Hi Liz. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Tyler and Dennis were so helpful

Tyler and Dennis were so helpful
Explained everything, did not rush and answered all my questions.
Very friendly and welcoming

24 juin 2025
Avis spontané
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Réponse de Vodafone UK - Worksop

Hi. Thank you for taking the time to leave us this amazing feedback. We're also really happy to see you've had some amazing service from Tyler and Dennis.

If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Noté 1 sur 5 étoiles

Sold a phone contract in my name to…

Sold a phone contract in my name to someone who isn't me and now I am dealing with debt agencies and my credit rating ruined. Absolute thieves. Get ready

5 juin 2025
Avis spontané
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Réponse de Vodafone UK - Worksop

Hi Andy.

We are very sorry to hear this. Please contact us, so we can investigate.

You can contact our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm. If you have already spoken to the team but haven't received the resolution you were looking for, please come chat with my team on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

James at vodaphone in worksop is the…

James at vodaphone in worksop is the best.. he's explained everything professionally.. lovely customer care ..very helpful..you should make him manager..well done James at vodaphone x

30 mai 2025
Avis spontané
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Réponse de Vodafone UK - Worksop

Hi Lorrainr,

Thank you so much for your wonderful review and the amazing support you’ve shown for James —it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

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