I went into Vodafone on 8th September with my dead phone & Georje went above & beyond to troubleshoot, try to fix then organised a repair for me. He then helped me obtain a temporary phone from a shop... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement14 Montague Street, BN11 3HA Worthing, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Marley served us today. He was very helpful, polite and knowledgeable. He explained our options in detail and helped us pick the correct option for our us. He also looked into other queries we had w... Voir plus
L'entreprise a répondu
I manage 3 family mobile phones and often visit Vodafone branch in Worthing . Georje the customer advisor always helps to answer difficult questions, advises on the efficient phone usage when abroad a... Voir plus
L'entreprise a répondu
Today I popped into the Vodaphone Three shop in Worthing. Georje was so helpful ! his customer service support was second to none! So knowledgeable . Such a delight to have this shop on our High Str... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- aussi dans
- Entreprise de télécommunications
- Fournisseur de connexion internet
- Magasin de téléphonie mobile
- Service internet et téléphone
À propos de Vodafone UK - Worthing
Écrit par l'entreprise
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Coordonnées de contact
14 Montague Street, BN11 3HA, Worthing, Royaume-Uni
4,8
Excellent
228 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
Nial was very helpful nothing was to…
Nial was very helpful nothing was to much trouble, highly recommend and he is credit to company
27 novembre 2023
Avis spontané
Réponse de Vodafone UK - Worthing
Hi Michael,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Great experience with a friendly team
I went in because the My Vodafone app reported a fault with my battery. Lana advised me to try the tool again as sometimes it gets it wrong and the battery replacement would involve sending the phone away so they wanted to avoid doing this unless necessary. The tool reported no issues this time so I had a wasted trip. However, she took a look at my account and was able to reduce my bill by £10 a month so was a worthwhile trip
18 novembre 2023
Avis spontané
Réponse de Vodafone UK - Worthing
Hey Russell,
Thanks for letting us know what an amazing job Lana did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Worthing
Hey Jonathon,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Luke is the GOAT
Luke served us today. He seemed very interested in making sure we have the maximum we could get which we found impressive. It’s always good to leave a store happy! Our IPhone 14 is super cool- just need to work out how to stop my daughter stealing it! Luke suggested getting her one but she’s only 5 hahaha
4 novembre 2023
Avis spontané
Réponse de Vodafone UK - Worthing
Hi Kelly,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Excellent experience
Ben greeted us at the door and was immediately warm and friendly. He sold us a couple of phones - he was able to tell us loads about them to make sure they were what we needed. Vodafone network is very good! We have been in again and spoken with Lana who is hopefully going to find us a laptop today for our son!
4 novembre 2023
Avis spontané
Réponse de Vodafone UK - Worthing
Hi there,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
This was such a great experience
This was such a great experience. Amazing service. Super deals.
4 novembre 2023
Avis spontané
Réponse de Vodafone UK - Worthing
Hi Jonathan,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Réponse de Vodafone UK - Worthing
Hi Emma,
We're pleased to hear how Luke was able to help, thank you for reviewing!
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Very friendly approachable service
Very friendly approachable service, that get best plan for my mobile phone
27 octobre 2023
Avis spontané
Réponse de Vodafone UK - Worthing
Hi Alain,
Thank you for your review and sharing this feedback.
If you ever need any help, pop us over a message via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great experience 😃
Niall served me and was training someone also.
A very simple, easy and smooth deal struck. Concise and clear. With some added discount to !!
Very professional and awesome service indeed
24 octobre 2023
Avis spontané
Réponse de Vodafone UK - Worthing
Hi Steven,
This is such an amazing review for Niall. Thanks for sharing your kind words and feedback.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter) : vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Lovely helpful guys in store!
23 octobre 2023
Avis spontané
Réponse de Vodafone UK - Worthing
Hey Aysha,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Excellent staff
Ben was really helpful and friendly. I went in to the store with a complex problem and he had no trouble sorting everything out for me....thank you so much
12 octobre 2023
Avis spontané
Réponse de Vodafone UK - Worthing
Hi Lisa,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
Excellent customer service
Popped into the Worthing store today for some advice about my plan. Niall my consultant gave me clear and helpful advice about switching my plan and I'm extremelly happy with the information, products recommended and the service I received in store.
11 octobre 2023
Avis spontané
Réponse de Vodafone UK - Worthing
Hi Sarah,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
Ben was great
Ben was great, super helpful and answered all my questions and factually and promptly, 10/10
4 octobre 2023
Avis spontané
Réponse de Vodafone UK - Worthing
Hi Nathanael,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
Réponse de Vodafone UK - Worthing
Hi there,
Thanks for your feedback for Dane.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Good service friendly staff always…
Good service friendly staff always willing to help and support with all my tech needs
7 septembre 2023
Avis spontané
Réponse de Vodafone UK - Worthing
Hi Sam,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
Réponse de Vodafone UK - Worthing
Hi Andrew,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
Fantastic service from Ben
Fantastic service from Ben - totally amazing - I’m so happy!
7 septembre 2023
Avis spontané
Réponse de Vodafone UK - Worthing
Hey Elaine,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Would give zero if I could
Would give zero if I could. Arrived at the Worthing store for a pre booked device care appointment for an issue with my phone. Was told by the member of staff that she didn't know what the appointment was. I showed her the emai confirmation and she was totally disinterested and repeated that she had never heard of such an appointment! She offered that I could wait inline to speak to someone. At no point did she check with any other member of staff. Totally wasted afternoon!
3 septembre 2023
Avis spontané
Réponse de Vodafone UK - Worthing
Hi Wendy,
Thank you for sharing this with us, and bringing this to our attention. This is not the level of service we aim to be providing, this is really disappointing to hear and we apologise.
If you require any assistance, please message us over on Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone and we can help.
Thanks, Vodafone Social Media Team
Our rep was amazingly knowledgeable and friendly
Our rep was amazingly knowledgeable and friendly. We got a fabulous deal and even though she was way passed finishing time remained professional and friendly
2 septembre 2023
Avis spontané
Réponse de Vodafone UK - Worthing
Hi Lucy,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
Megan was fab in upgrading my package
Megan was fab in upgrading my package
Highly recommended xx
11 août 2023
Avis spontané
Réponse de Vodafone UK - Worthing
Thank you for your review. It's good to read Megan was able to help to with your upgrade.
Thanks again, The Vodafone Social Media Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.