Vodafone UK - Yate Avis 

184
•
TrustScore 5 sur 5

4,9

Unit 23 , Yate Shopping Centre, BS37 4AS Yate, GB

•

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I had a good experience with this person . She is a good professional. And I strongly recommend her services to other people. Every time when I had a problem she solved them very quickly.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Me and my mum were served by Charlie last week. We were both incredibly happy with the service we received. I was pleased with how quickly and easily I upgraded my phone and monthly plan and my mum... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

So happy with the service, had time to help you find a mobile phone.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Brilliant friendly service, 2nd time I have used Charlie at Yate Vodafone & she has been amazing so helpful 😀 would 100% recommend..thank you

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • Unit 23 , Yate Shopping Centre, BS37 4AS, Yate, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

184 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(184)

42 962 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent service

Excellent service. Charlie was really helpful and any problems are always sorted out. 1st class

3 août 2026
Avis spontané
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Réponse de Vodafone UK - Yate

Hey Kara,

Thanks for the lovely review and fantastic support for Charlie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone


Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Charlie done a good job and told me the…

Charlie done a good job and told me the new contract and moved me from pay as you go onto contract. Thanks a lot

3 août 2026
Avis spontané
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Réponse de Vodafone UK - Yate

Hey Anthony,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Lovely helful young me Owain very…

Lovely helful young me Owain very helpful.

29 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Yate

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Needed help setting up my new phone

Needed help setting up my new phone. Charlie and Chloe were very helpful and made sure everything transferred.

28 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Yate

Hey Margaret,

Thanks for the lovely review and fantastic support for Charlie and Chloe.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone


Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jordan helped setup my phone very…

Jordan was really helpful as i wanted to change my phone and had no idea how to do that. He made it easy for me. Thank you.

22 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Yate

Hey Patricia,

Thanks for the lovely review and fantastic support for Jordan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great staff

Charlotte was extremely helpful, and persevered with all our 'problems' bought about by changing the contract and adding another number to a private one. a
Very patient and knowledgeable

21 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Yate

Hey Sue,

Thanks for the lovely review and fantastic support for Charlotte.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jordan Helped transfer my data and put…

Jordan Helped transfer my data and put my mind at ease with the process lovely customer service

18 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Yate

Hey Anne,

Thanks for the lovely review and fantastic support for Jordan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Well done Owain!

I was advised by Owain in the Yate Branch.
I found him really helpful on advice about which phone to have to match my criteria for use. He was very approachable regarding repeating answers to questions etc, which I didnt quite understand. Another plus is, he has an appropriate sense of humour for this job. Well done Owain!

11 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Yate

"Hey Williams,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Noté 5 sur 5 étoiles

Great experience in Yate

Great experience in Yate. Charlie, Owain and Chloe were all fantastic and helped me a lot

10 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Yate

Hey Susan,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent service really helped me out…

Excellent service really helped me out after losing my phone thank you so much Charlie and Chloe enjoy the Maltese’s

7 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Yate

Hey Nigel,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Fantastic service

Fantastic service, top class all round

2 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Yate

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Was worried about getting a new phone

Was worried about getting a new phone, has a lot of important photos from me wedding I could not live without, Jordan and Colin were confident they could get this sorted and they did! Great team, fantastic, confident service, cheers lads

28 juin 2026
Avis spontané
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Réponse de Vodafone UK - Yate

Hey Lee,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jordan provided an excellent service

Jordan provided an excellent service. I’m not IT savvy and his patience and knowledge was first class

26 juin 2026
Avis spontané
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Réponse de Vodafone UK - Yate

Hey Robert,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service

Charlie was amazing today helping me sort a new three sim only contract following a house move. Charlie was helpful, knowledgeable and kind. Thank you and looking forward to having a signal in my new home now.

8 juin 2026
Avis spontané
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Réponse de Vodafone UK - Yate

Hey Sally,

Thanks for the lovely review and fantastic support for Charlie
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,

Vodafone Social Media Team

Noté 5 sur 5 étoiles

Charlie was so helpful setting up my…

Charlie was so helpful setting up my new contract and phone. I really needed help and Charlie made the whole process very easy. I will definitely be back in the future

8 juin 2026
Avis spontané
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Réponse de Vodafone UK - Yate

Hey Sally,

It's fantastic to hear that Charlie was able to resolve the issue. We truly appreciate your feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Owain has been thoughtful

Owain has been thoughtful, professional and patient especially explaining everything to our son with Down syndrome. We would thoroughly recommend him. Great service c

6 juin 2026
Avis spontané
Logo de Vodafone UK - Yate

Réponse de Vodafone UK - Yate

Hey Sandra,
Thanks for the lovely review and fantastic support for Owain.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

New phone contract

I recently visited Vodafone in Yate to purchase a new phone and received excellent service from Owain. He was friendly, knowledgeable, and took the time to clearly explain my options without any pressure.

Qwain carefully reviewed my requirements and was able to find me a contract that was not only better but also cheaper than my previous provider. The difference in customer service was remarkable - my previous provider's customer service wasn't a patch on Owain's.

From start to finish, the experience was professional, informative, and genuinely customer focused. I couldn't fault the service provided and would highly recommend both Owain and the Vodafone Yate store to anyone looking for a new phone or contract.

Thank you Owain, for making the whole process so straightforward and enjoyable.

5 juin 2026
Avis spontané
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Réponse de Vodafone UK - Yate

Hey Liz,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Owain and Colin have helped me set up…

Owain and Colin have helped me set up my device and even saved me money for when I go abroad! Brilliant team in yate can't recommend enough

5 juin 2026
Avis spontané
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Réponse de Vodafone UK - Yate

Hey Sandra,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellant service even stayed half an…

Excellant service even stayed half an hour after closing to sort us out . Thankyou 👍
Also half the price EE quoted

3 juin 2026
Avis spontané
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Réponse de Vodafone UK - Yate

Hey Joanne,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

We've come in today to chat with…

We've come in today to chat with Charlie to get advise on new phones. She's helped me set up and saved me some money!
Thank you Charlie

1 juin 2026
Avis spontané
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Réponse de Vodafone UK - Yate

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

L’expérience Trustpilot

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