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Lisez les avis des autres

Noté 5 sur 5 étoiles

Genuinely great experience dealing with Jordan in the morning helping with a temp car. Really friendly and knowledgeable. Kat kept me in the loop through the day with updates and was fully transparent... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I took my Citroën C5 to Volksmaster Heywood for new tyres and tracking. Straight away Volksmaster Heywood inspires confidence. The yard is clean, tidy and well organised. The roller shutter doors fo... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I recently had the gearbox serviced on my VW Touran at Volkmaster, and I’m very pleased with the experience. Their customer service was outstanding. Kate and Jordan were welcoming, friendly and... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Required dipping mirror on reverse investigation for not working. Sadly reported as needing a next and deeper stage investigation - $$ and possibly $$$$. And yes, I fully understand the initial £105 c... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Atelier de réparation automobile
  2. aussi dans
  3. Atelier de carrosserie automobile
  4. Inspection de véhicule
  5. Prestataire de transport automobile privé
  6. Service de débosselage automobile
  7. Service de restauration d'automobiles

Écrit par l'entreprise

Welcome to Volksmaster – Your Trusted German Car Specialists Volkswagen, Audi, BMW, Mercedes, Mini, Seat, Škoda & German Car & VAG Specialists We’re a family-run business known for expert servicing, transparent none premium pricing and thousands of happy customers. With four branches in Oldham, Bury, Heywood and our Van Centre in Oldham, we specialise in German vehicle servicing and repairs In Oldham, Bury, Heywood & Manchester Areas. Our expert technicians, with 30+ years of experience, ensure top-quality maintenance, repairs and MOTs for all makes and models. Confidence in Quality – That’s the Volksmaster Promise.


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4,7

Excellent

TrustScore 4.5 sur 5

607 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

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4,7

Tous les avis

(607)

290 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Took my audi A3 for inspection due to…

Took my audi A3 for inspection due to unusual noise, issue diagnosed and repaired on the same day!! Car now runs perfect. Great customer service. Also had a follow up phone call to make sure I was happy and everything was ok with the car. Will be returning for future work! Thanks.

27 mars 2026
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Réponse de Volksmaster

Thank you for the 5-Star review, Sean! We are pleased you were happy with our services :)

Noté 5 sur 5 étoiles

Highly recommended. Great local service

Friendly service, as planned smooth drop off and job completed in good time and clear communication.

ONLY slight gripe, and it's small. I know site is short on space, and vehicles are parked locally on street or adjacent apartment car park. Writing the ACTUAL location on the back of the paper tag attached to keys when your staff park it up would be helpful, instead of customers walking about in the rain trying to find their own car (mine was right up near the Courts) after being sent to adjacent car park or on the road outside.

30 mars 2026
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Réponse de Volksmaster

Hi thank you for the 5-Stars and great comments. We are happy you were pleased with our services! Also, apologies for the parking issues. It is something we are looking into and what you have suggested is a great idea. I will feed this back and see what we can do to resolve this :)

Noté 5 sur 5 étoiles

Great customer care

Great customer care from the ashton road branch, last minute booking, kept upto date thought the day. Bringing all my cars here

16 mars 2026
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Réponse de Volksmaster

Many thanks for the 5-Stars and great comments!

Noté 5 sur 5 étoiles

Helpfull high quality service at a good price from Volksmaster

Ive been a customer at Volksmaster ever since it opened, first with Volkswagens and now with a BMW. Its a totally reliable company with well informed staff. Last week was a good example. I had an MOT and a new battery. Helpful comments and no unnecessary repairs proposed. Jack the technician who fitted the battery showed me how to take the boot apart to disconnect the battery when I am away for long periods ... the sort of help that is very rare from main dealers.

26 mars 2026
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Réponse de Volksmaster

Hi Anthony, we are pleased you were happy with our services and are appreciative that you highlighted that our technician showed you how to take the boot apart to help you in future. Unlike main dealers, we like to advise our customers as much as possible so that they understand their cars better, rather than gate-keep the information so that we can squeeze every penny like the dealers do . Thank you for the 5-Stars!

Noté 5 sur 5 étoiles

First class service as always.

I have been going to Volksmaster for years, I have trusted them with my polo, golf and recently with my T6 campervan. They have always done a first class job from start to finish the use of top quality parts is reassuring and adds to the confidence I have in them, from the first experience I had with them it was no surprise to me to see them go from strength and live up to their motor confidence in quality. Keep up the great work guys 👍

20 mars 2026
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Réponse de Volksmaster

Hi David, thanks so much for your continued support over the years as well as your great comments and 5-Stars! We are pleased you're happy with our services :)

Noté 1 sur 5 étoiles

After paying £105 for an initial…

After paying £105 for an initial inspection of my Audi Q3 I was asked to rebook a further two hours for more inspection a further £210 !! I had an appointment today at 10.00 - I returned at 12.00 and the car had not been touched saying they had been very busy !!! No call to explain- killing two hours in Heywood is no mean feat !! Be warned.
Update - the manager called me today (26th) with apologies and an offer to half the two hour inspection cost and collect and deliver my car ! A very appreciated gesture - all good !!

25 mars 2026
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Réponse de Volksmaster

Hi Steve, We had an unexpected staffing issue on the day of your booking which put us behind by a couple of hours, this is a rarity and we still ensured the inspection was carried out that day. Further to this, your vehicle did require further testing which isn't our fault. We feel it is unfair for you to leave a 1-Star review, especially since you're booked back in with us at the beginning of April for the additional testing.

Noté 4 sur 5 étoiles

Pleasant staff and up front with…

Pleasant staff and up front with services and prices, an all round great experience (Including the Licorice!) except for one issue.

Lack of toilet facilities for customers (which I partly understand) my journey from home to Volksmaster Ashton Road, Oldham should have been approximately thirty minutes but turned out to nearer ninety minutes because of roadworks/traffic. I was forced to use a nearby local establishment for an urgent PNB.

Had I been accommodated for a PNB at VM, I would have awarded them a five star review vice the four star review.

23 mars 2026
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Réponse de Volksmaster

Thank you so much for the kind words about our service! We’re glad we could get you back on the road. Regarding the restroom, we apologize for the inconvenience. Because our facilities are located at the back of the workshop, insurance and safety regulations prevent us from allowing customers to walk through the active work area. We appreciate your understanding and look forward to seeing you again!

Noté 5 sur 5 étoiles

First time we have used Volksmaster

First time we have used Volksmaster , we had two cars serviced their and had a very good experience and will be using them again.

17 mars 2026
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Réponse de Volksmaster

Hi Chris, Thanks so much for taking the time to leave us a 5-Star review. We are pleased you were happy with our services :)

Noté 5 sur 5 étoiles

Great service

Great service , always try to give an appointment that works with me being self employed, from dealing with receptionist to picking my vehicle up the service is quality.

20 mars 2026
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Réponse de Volksmaster

Thank you for your 5-Star review :)

Noté 5 sur 5 étoiles

A much better alternative to VW Main Dealers

Superb service all around. Lovely staff, great communication, great offers including discount on MOTs etc.

I've switched from main dealer servicing to Volksmaster Bury for future work on my 23 plate Golf.

20 mars 2026
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Réponse de Volksmaster

Hi Scott, it's great to welcome you aboard. Thanks so much for your trust and business as well as the 5-Star review :)

Noté 1 sur 5 étoiles

I put my car in for a diagnostics to…

I put my car in for a diagnostics to find out what was wrong with my car they told me it was the head needed skimming water pump cam belt changing wanted 3500 to fix it I tuck my car back 100 pound it cost me for the diagnostic I then took my car to another garage to be looked at and it was not what they said it was the turbo and the price to fix my car was a lot cheaper then they quoted me this company was telling me work needed doing when it didn’t they want me to pay for work that didn’t even need fixing

23 novembre 2025
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Réponse de Volksmaster

Hi Sean, you came into us 3 months ago to apply to have the repair carried out by your warranty. We stand by our findings and stress that the work does require completing. There is a huge difference between a temporary repair and a correct repair :)

Noté 5 sur 5 étoiles

Transparent pricing and good…

Transparent pricing and good communication. The video walk around of my car was clear and they took the time to go through the diagnostics. Definitely recommend.

20 mars 2026
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Réponse de Volksmaster

Thank you for the 5-Star review - We are pleased you were happy with our services :)

Noté 5 sur 5 étoiles

Once again I bring to you a 5 star…

Once again I bring to you a 5 star rating for Volksmaster. This time I had the pleasure of entrusting the experts with rectifying a couple of bodywork issues on my Golf GTi. From start to finish, I was kept in the loop, there was no fuss and was delighted with the service. I cannot recommend Volksmaster highly enough and I will certainly be calling on their expertise again.

16 mars 2026
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Réponse de Volksmaster

Hi Chris, we are pleased you were happy with our services and quality of repair. Thank you for taking the time to leave us a 5-Star review :)

Noté 5 sur 5 étoiles

Quality again at Bury!

Once again used Bury branch, this time for MOT. Dropped off pre 8am and picked up at 9. Most efficient garage I have ever dealt with. Clean bill of car health for another year. Thanks to all staff once again, friendly and knowledgable.

17 mars 2026
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Réponse de Volksmaster

Hi, we are pleased you were happy with our services! thank you for the 5-Stars :)

Noté 5 sur 5 étoiles

Always use Volkmaster for my services…

Always use Volkmaster for my services and first time for MOT. Always provide a very good service. Pick up and drop off is also very handy

19 mars 2026
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Réponse de Volksmaster

Hi Johnny, thanks so much for the 5-Star review, we are pleased you were happy with our services :)

Noté 5 sur 5 étoiles

Bury - Component replacement and MOT

Recently used the Bury branch for new shocks, pads and MOT for my car. Work was done quickly at a good price. Overall experience was great. Definitely recommended

18 mars 2026
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Réponse de Volksmaster

Many thanks for the 5-Star review, Josh! We are pleased you were happy with our services :)

Noté 5 sur 5 étoiles

Bury garage

This is my 'go to garage'. Have been looking after my car for years. They do a great job and are always ready to go the extra mile.

16 mars 2026
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Réponse de Volksmaster

Thank you for the 5-Stars and great comments. We are pleased you were happy with your visit :)

Noté 5 sur 5 étoiles

Great garage

Great garage, carried out the repairs to a satisfactory standard even washed and valeted the car afterwards little bit pricier than other garages but you get a decent warranty and professional work so no worries about the work carried out as is missing from a lot of other garages these days.

16 mars 2026
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Réponse de Volksmaster

Many thanks for your great comments, Chris! We are pleased you're happy with our services :)

Noté 5 sur 5 étoiles

Excellent, friendly service

I've been going to VolksMaster whenever my car is out of warranty for over 30 years and never been disappointed. Since Pentagon, the SEAT dealer, disappeared from Oldham, I've been left with no choice but I feel Volksmaster's work is better value for money and more friendly anyway. If they do recommend something extra needs doing it always feels genuinely necessary. Very happy to recommend them.

17 mars 2026
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Réponse de Volksmaster

Hi Richard, we aim to offer a better, more friendly and trust-worthy service at a fraction of the cost than the main dealer and we are pleased this has resonated with you. Thanks for the support and amazing 5-Star review :)

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