Warren Reed - Designer Avis 

110
•
TrustScore 4 sur 5

3,9

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Lisez les avis des autres

Noté 4 sur 5 étoiles

Received a sample although I had to pay for it, and when chasing the order was informed it wasn’t right so had to be redone, although it turned out it wasn’t my order so some confusion at your end. Ve... Voir plus

Noté 1 sur 5 étoiles

We ordered our kitchen backsplash on 15/05/26 we were told on 22/05/26 there was a delay on the order, and again on the 10/06/26. On 12/06/26 we were told it was damaged in transit and a replacement w... Voir plus

Noté 3 sur 5 étoiles

We have eventually received our penguin, glass splashback. After two months of carriers damaging two splashbacks. I emailed Greg earlier this week.He promised to resolve the issue by supplying ano... Voir plus

Noté 5 sur 5 étoiles

I ordered a sink splashback which unfortunately was lost by the courier.(I live in the Highlands!) I emailed Greg who was brilliant & replied straightaway. He sent another one which arrived on time &... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Artiste

Écrit par l'entreprise

Online shop for recreations of Warren Reeds designs across various homeware products.


Coordonnées de contact

3,9

Bien

TrustScore 4 sur 5

110 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 25 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,9

Tous les avis

(110)

44 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Great product, great service.

While redecorating my kitchen, I decided that a decorative splash back would add a focal point. The designs of Warren Reed were very appealing, colourful and value for money. The landscape with stag matched well. Unfortunately, when it arrived, there was a problem with the location of the stag and it appeared that I had ordered the wrong size, though the quality of the product was excellent. I received a very prompt reply to my email. The representative from customer services was kind, polite and professional and we agreed that a replacement would be sent out. The whole process from receiving the initial splash back to receiving the replacement took less than a week. The representative kept me updated at all times. I really felt like a valued customer. The splash back is now in situ and looks perfect. It just goes to show that if a problem is handled correctly, there is no problem at all. I would thoroughly recommend this company.

26 février 2025
Avis spontané
Logo de Warren Reed - Designer

Réponse de Warren Reed - Designer

Thanks for your kind review Elspeth.
Your splashback looks great in its new home.

Your feedback is much appreciated—thank you!

Noté 5 sur 5 étoiles

Lovely cushions

Lovely cushions. Happy with my purchase.

21 février 2025
Logo de Warren Reed - Designer

Réponse de Warren Reed - Designer

Thank you for taking the time to leave a review!
We genuinely appreciate your feedback and support.

Noté 5 sur 5 étoiles

Amazing product and worth every penny

Amazing product. Delivery was quick and easy. Worth the money. It made my kitchen special to me. The quality of the splashback is astounding. I would highly recommend to anyone. You won't be disappointed.

27 janvier 2025
Logo de Warren Reed - Designer

Réponse de Warren Reed - Designer

Thanks for your kind review!
Your feedback is much appreciated—thank you!

Noté 5 sur 5 étoiles

Colour is amazing

Arrived very quickly. I ordered a glass splashback for a kitchen. I didn't open it straightaway because I broke my leg. Opened this week and a wee involuntary noise escaped my mouth when I saw the beautiful colour. So excited to get my kitchen done now.

20 janvier 2025
Logo de Warren Reed - Designer

Réponse de Warren Reed - Designer

Thanks for your kind review!
Your feedback is much appreciated—thank you!

Noté 4 sur 5 étoiles

Frame and border are not as shown

The frame and border are not as good as expected, paticularly the border isn't as in the images. It's a beautiful print and we will be keeping it.

27 janvier 2025
Logo de Warren Reed - Designer

Réponse de Warren Reed - Designer


Thank you for your thoughtful feedback.

I've sent you an email to better understand the issue with the frame and border.

I look forward to your response.

Noté 5 sur 5 étoiles

The glass splashback is fantastic

The glass splashback is fantastic . More than I had in mind . Ver colourful and full of character .
I ordered it on Sunday and had it on Tuesday . Very well packed.
Thank you

20 janvier 2025
Logo de Warren Reed - Designer

Réponse de Warren Reed - Designer

Thanks for your kind review Valerie!
Your feedback is much appreciated—thank you!

Noté 5 sur 5 étoiles

Christmas/New year holidays/decoration…

Christmas/New year holidays/decoration time.
Needed to freshen up paint in daughters room and hall, leads to its time for new artwork, found Warren Reed- Designer website through another site and happy I did. With holiday deliveries hit and miss I still placed order for new year delivery. One parcel arrived out of two parcels before New Year’s Day, second one unknown after 2days?, so decided to drop Warrens an email to see if they could chase it up for me on 2nd Jan 2025 mid day…hit send…yip you got it doorbell rang it landed. Sent Warrens a stand down message straight away, and got a meesage straight back saying they had just finished a call with Carrier, so customer service spot on after my first order. I’ve recommended them to friends and family and will be ordering again, next holidays I get off to decorate wee hee the joys of time off/marriage. Maybe I don’t tell wife I’m off next time 🤔 anyway both canvas arrived packaged well and art itself good quality, customer services quick and down to earth to email back and forth. No brainier for me next time I need artwork

27 décembre 2024
Logo de Warren Reed - Designer

Réponse de Warren Reed - Designer

Thank you for your wonderful review, Ryan! I hope you enjoy your new wall art.

Noté 5 sur 5 étoiles

Excellent service

Excellent service, delivered on time.

16 décembre 2024
Logo de Warren Reed - Designer

Réponse de Warren Reed - Designer

Thanks for your kind review! We truly value your feedback and support.

Noté 5 sur 5 étoiles

Excellent service throughout.

Excellent service. Lots of choice on the website. Wanted a kitchen splashback and found the perfect Highland cow. Ordered my required size and delivery was quick. Thank you so much. Delighted.

9 décembre 2024
Logo de Warren Reed - Designer

Réponse de Warren Reed - Designer

Thank you for taking the time to leave a review!
We genuinely appreciate your feedback and support.

Noté 3 sur 5 étoiles

Not a great experience but it was rectified

I’m I paid £25 for a piece of utter rubbish. A tea towel featuring a cockapoo image. If I’d seen it in a shop, even £3 would have been too much. Purchased via Debenhams. I contacted Warren Reed directly and they explained it was a production issue and refunded my money instantly. So they did try to put this right. I can only assume they will make sure it won’t happen again. So I’ve edited my review and given more stars

12 décembre 2024
Avis spontané
Logo de Warren Reed - Designer

Réponse de Warren Reed - Designer

To provide some context, we received an email from Julia regarding an issue with her order. We promptly requested images of the faulty item to investigate further.

Within 15 minutes of receiving the photos from Julia, we responded to explain that the issue was due to a production error and confirmed that a full refund had been processed immediately.

Unfortunately, the negative review was posted before Julia had contacted us to discuss the problem. It’s disappointing when some customers choose to leave a very negative review without first giving small, local businesses the chance to resolve the issue.

We later reached out to Julia after going above and beyond to exceed her expectations, kindly asking her to update the review to reflect her full experience with our customer service. Thank you for the amended review.

Noté 5 sur 5 étoiles

Colourful Apron for girl who loves Highland cows!!

Co. kept in touch during the process. The apron is lovely, really pleased with it. I'm sure recipient will love it too. Delivery was in time. Thank you

3 décembre 2024
Logo de Warren Reed - Designer

Réponse de Warren Reed - Designer

Thank you for your kind feedback.

Noté 5 sur 5 étoiles

Great service

Great service, products arrived very quickly

4 novembre 2024
Logo de Warren Reed - Designer

Réponse de Warren Reed - Designer

Thank you for sharing your thoughts!
We’re grateful for your feedback and support.

Noté 5 sur 5 étoiles

Customer service was very helpful and…

Customer service was very helpful and did everything they could to help sorted out my problem within days definitely would order again of them

29 octobre 2024
Logo de Warren Reed - Designer

Réponse de Warren Reed - Designer

Thank you for sharing your thoughts!
We’re grateful for your feedback and support.

Noté 5 sur 5 étoiles

Quality products great service

Very helpful, quick response to messages and lovely quality items.

14 octobre 2024
Logo de Warren Reed - Designer

Réponse de Warren Reed - Designer

Thank you for sharing your thoughts!
We’re grateful for your feedback and support.

Noté 5 sur 5 étoiles

Bought as a gift

Bought as a gift, looks great!
High quality glass feel and high resolution.
Very happy!

20 septembre 2024
Avis spontané
Logo de Warren Reed - Designer

Réponse de Warren Reed - Designer

Thanks for your kind review!
Your feedback is much appreciated—thank you!

Noté 5 sur 5 étoiles

Beautiful kitchen splashback, thank you

2nd purchase, a lovely new glass kitchen splashback. It arrived much sooner than I expected ( 2 days after ordering on Amazon ) and it’s really fab.
My old one was so scratched and dull and it’s really made my kitchen happy again!

18 septembre 2024
Avis spontané
Logo de Warren Reed - Designer

Réponse de Warren Reed - Designer

Thanks for your kind review!
Your feedback is much appreciated—thank you!

Noté 5 sur 5 étoiles

Electric Cat Whiskers...

Had been searching a while for a new cooker splashback and came across Warren Reed. Found exactly what I was looking for. It arrived quickly and perfectly packed. It's up now and looks fantastic! Love it! Thank you.

16 septembre 2024
Logo de Warren Reed - Designer

Réponse de Warren Reed - Designer

We appreciate your review!
Your feedback means a lot to us—thank you!
So pleased you love your new splashback!

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