wecarehealth.co.nz Avis 

I’m only giving 2 stars as at least the nurse practitioner organised a referral for a heart stress test.
However this was performed over 2 weeks ago at chch heart clinic and they sent results back the same day (we rang them).
Still waiting for results to be loaded on managemy health app or for the nurse practitioner to call. We approached them yesterday and requested a call back. Unfortunately the one time they did my husband was on the phone. But no call today.
The add they have running on the radio makes them sound like caring, efficient, affordable and empathetic but my husband is yet to experience that.
Very disappointed.

I cannot express strongly enough how welcome and heard I feel when I visit this practice.
I enrolled my mother this week, and from the quick turnaround for enrolment to the excellent nurse appointment we had today, and then to get a GP appointment in the same week, I am so happy O chose this practice years ago. Special props to Alex the nurse we saw today. She not only took extra time and great care with my mother, she also allowed Mum to be heard and actually listened. This is not a quality found readily in NZ medical practices. Thank you

Poor service, we had an appointment for 1.40 PM on 28/03/25 and they let another patient as we were 3 minutes late. We were informed about it after 20 minutes waiting there. They gave another appointment at 2.40 PM and waiting there from 2.38 PM but not called yet. 😑

If I could give zero stars I would! Absolutely disgusting, no care service. The don’t do what they say they will and the are rude and complacent when you ask to get what you need or are told what you need. Have a serious medical issue, referred incorrectly twice, nurse cancelled my appointment to try get it fixed because the doctors were too busy.

I booked online as a registered patient. $60 was what I was expected to pay. Why would I be charged $80? No more We Care for me. I'm heading back to my original GP. ROBBERS

Absolutely DISGUSTING!

Do NOT use Wecare Health New Zealand.

I have been to three of their clinics now and received awful care from all of them!

Wecare is just a basic appointment and prescription farm. It's only good for running noses and repeat prescriptions.

The only thing the doctors care about in these facilities is turining over appointments so they can make more money.

BEWARE OF THE RECENT INFLUX OF POSITIVE REVIEWS ON THEIR GOOGLE REVIEWS PAGE IN THE LAST SIX MONTHS!

They are using friends and family members to try and push the negative reviews down to the bottom of the page. They are also using incentive tactics to try and get patients to place positive reviews to try and push the negative reviews down.

The doctors here are completely incompetent and have absolutely no empathy for their patients whatsoever!

I’ve had consistently disappointing experiences with WeCare Health NZ, and it’s clear that my frustrations are echoed by many others who have left similar reviews online.

My issues span across several visits, including unsatisfactory care from various doctors, including the owner, Dr. Brian Ko. Their approach has been rushed, impersonal, and often dismissive, which has only exacerbated my health concerns rather than alleviating them.

What makes this even more concerning is that WeCare Health is currently under investigation by the Health and Disability Commissioner (HDC), which oversees malpractice allegations in New Zealand. This investigation further validates the widespread concerns about the quality of care being provided at this clinic.

Online reviews reveal a similar pattern of poor service and dissatisfaction. Patients frequently mention long wait times, feeling rushed during appointments, and a general lack of care from the medical staff. Many have expressed frustration with the clinic's administration, citing unhelpful receptionists and difficulties in booking appointments.

Given the combination of personal experience, the ongoing investigation, and the volume of negative feedback, I would strongly advise anyone considering WeCare Health to look elsewhere for their healthcare needs.