Weekly Broadband Avis 

Only giving a star because I have too otherwise it would be no stars . I cancelled weekly broadband and a year later they are still asking for money the reason we cancelled was because the service was dreadful didn’t have internet and when we did it would cut in and out . Do yourself a favour and choose a different ISP who care about your services as weekly broadband certainly don’t .

Customer service and technical support are fantastic. I chatted with Jamie today and he resolved my query in just a few minutes. I'm very impressed.

Ro was wonderful! Really helpful, friendly and clearly explained everything. We got it all sorted in under half an hour.

Amazing customer service ✨Jamie has helped me on several occasions, and I can honestly say, that this advisor is an amazing asset to the company. Nothing was too much trouble, everything was explained in full detail, and all issues were rectified immediately. Thank you so much Jamie, you have saved a stressed out mam avoid catastrophe with the teenagers 🤣🤣

don go with them i had no internet for a week because i never paid for the delivery of the router but they took a weeks money before i got the router i had an email saying my internet would be turned of and my contract terminated because i never paid for the delivery of the router and told me to ring them and pay it which i did but they said it would be turned back on we only had the internet when we first got the router for 2 days after about 5 days reporting them on trustpiolot they sent me text message teling me how to fixe which i did but did not work so i rang them and after being passed a lot to others and about and hour and half i finally got someone who got it to work we had been with them 4 weeks and only had the internet for 2 days until yesterday it got put back they are the worst i have ever been wityh

I'm so happy with the service that Jessica help with me today

It's very relyable and fast working boardband excellent.

Internet connection its Terrible haven't had Internet for about two weeks now just keeps disconnecting

I've had no issues with my broadband and would highly recommend.

I'm happy with the service and deal I get with the company and there customer service is excellent

Apart from a few technical drop out issues due to BT Openreach I've had no problems with Weekly Broadband since starting back in 2018.

Brilliant experience was so helpful in what I was trying to find out

Weekly broadband not very good, signal fails often, customer service is a nightmare to get hold of always a long waiting que.
Not very good is a personal opinion but I have to be honest. I’m looking for a better provider.

I haven't actually used them as I cancelled within my 14 day cooling-off period (as I'm moving earlier than initially planned). However, I still wanted to give a positive review from my experience. The sign up was easy - I called customer service a couple of times as you don't get much communication about the next steps, however; when I did the phone was answered fast and they were lovely and helpful. I had a bad experience recently with another company putting me though the ringer for cancelling and this was not the case at all with Weekly Broadband. Would defiantly go back to them if I need to in the future. (or when my BT contract runs out in my other house)

So far so good customer service was excellent. Just worried on reviving the router as I live in a second floor apartment, but this can’t be a fault of your service. 10/10 customer service.

Easy fast no hassle