Wet Walls & Ceilings Avis 

318
TrustScore 4 sur 5

4,2

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Bought ceiling panels, wall panels and floor tiles for bathroom project. Good quality and price. Delivered when promised. Kept me informed of delivery time from Reading store to Plymouth. 10% discoun... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Really happy with the Service from these guys were very accommodating and really helpful when things got a little bit tricky will definitely be using them again in the future

Noté 4 sur 5 étoiles

Ordered a sample of bathroom wall board, which arrived quickly. However, as it was a PVC box structure, it wasn't what we were looking for. I did notice that the sample was slightly distorted (a coupl... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Ordered bathroom panels, when they arrived they were a different shade of grey than expected so I sent items back to company for a refund which they were very helpful with. However I waited and waited... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Rénovateur de salle de bains
  2. Magasin de rénovation
  3. Décorateur d'intérieur

À propos de Wet Walls & Ceilings

Écrit par l'entreprise

Our Superstores have a wide range of quality wet wall panels, vinyl click flooring, slat wall panels and ceiling panels. Since 2010, we have been welcoming members of the public and tradespeople alike through our doors from all over the UK. Wide range of trims & accessories and free sample service. Superstores located at Glasgow Hillington, Edinburgh, Reading, Hamilton & Kilmarnock.

Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

318 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,2

Tous les avis

(318)

47 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles
Logo de Wet Walls & Ceilings

Réponse de Wet Walls & Ceilings

Hi Colin, many thanks for your review. Great to hear you had a positive experience with our staff and wet wall products. Look forward to seeing you again soon. Many thanks, Paul

Noté 5 sur 5 étoiles

Bathroom refurb

Bought ceiling panels, wall panels and floor tiles for bathroom project. Good quality and price. Delivered when promised. Kept me informed of delivery time from Reading store to Plymouth.
10% discount for blue light and defence discount card holders.

1 juin 2026
Avis spontané
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Réponse de Wet Walls & Ceilings

Hi Gary, many thanks for your review. Great to hear you found our products to be good quality and price. Look forward to seeing you again soon. Many thanks, Paul

Noté 5 sur 5 étoiles

There was a slight problem with the…

There was a slight problem with the order, this was soon sorted out . Very officiant staff at the Leeds shop, Evan the delivery driver was great.
Absolutely amazing product and quality. Would highly recommend

1 juin 2026
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Réponse de Wet Walls & Ceilings

Hi Mel, thanks for your great review! Glad to hear you had a good experience at our Leeds store, the slight problem was rectified and the delivery was great. Look forward to seeing you again soon. Many thanks, Paul

Noté 5 sur 5 étoiles

Quick response on order

Quick response on order. Very helpful assistance on pickup

20 mai 2026
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Réponse de Wet Walls & Ceilings

Hi Simon, many thanks for your review. Great to hear you received a quick and helpful service. Look forward to seeing you again soon. Many thanks, Paul

Noté 5 sur 5 étoiles

Great service from order to delivery

Great service from order to delivery. The staff were very helpful and lots of products to view in the store.

12 mai 2026
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Réponse de Wet Walls & Ceilings

Hi Paul, many thanks for your great review. Look forward to seeing you again soon.

Noté 1 sur 5 étoiles

Never even got my samples

Never even got my samples

29 avril 2026
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Réponse de Wet Walls & Ceilings

Hi Lewis, please accept my apologies for the error with your samples delivery. We despatched your order on the 29th April via Royal Mail, however, it looks like it has been lost in the post. I will arrange for new samples to be despatched today and I will also refund you for your order. Apologies again, many thanks Paul

Noté 3 sur 5 étoiles

Still waiting for the delivery

Still waiting for the delivery

6 mai 2026
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Réponse de Wet Walls & Ceilings

Hi Chris, please accept my apologies for the error with your samples delivery. We despatched your order on the 6th May via Royal Mail, however, it looks like it may have been delayed in the post. I will arrange for new samples to be despatched today and I will also refund you for your order. Apologies again, many thanks Paul

Noté 1 sur 5 étoiles

Good wet wall but said could return any…

Good wet wall but said could return any not used go to return it and tell me its to late not be back terrible poeple service all the staff

23 avril 2026
Avis spontané
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Réponse de Wet Walls & Ceilings

Hi Colin, can I please check if your order was placed with us, Wet Walls & Ceilings? We can't seem to find any details of an order you placed with us. Many thanks, Paul

Noté 5 sur 5 étoiles

On line order was simple

On line order was simple. Contact email with company to sort out delivery got quick response and delivery driver call to advise of delivery time and location. Fragile goods well packaged and received in tact.

20 avril 2026
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Réponse de Wet Walls & Ceilings

Hi Philip, thank you for your great review. Good to hear you found the online ordering easy and received a quick response from our store and delivery driver. Look forward to seeing you again soon. Many thanks, Paul

Noté 5 sur 5 étoiles

Worth a visit.

Heard good reports about this company and visited with a bit of worktop to see if I could get some wall panel to match. Steven was very helpful in offering advice on options and made sure we were happy with our purchase. He understood the problems we had with a previous installation which went wrong and sorted delivery next day. Very happy to recommend this company

25 avril 2026
Avis spontané
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Réponse de Wet Walls & Ceilings

Hi Ian, thank you for your review. Great to hear you found our staff very helpful and you were happy with your purchase. Look forward to seeing you again soon. Many thanks, Paul

Noté 5 sur 5 étoiles

Very good experience

Very good communication from my first question before I ordered all the way to delivery. Delivered bang on time. Honestly I received the best service ever. The wall panels were as described and supporting supplies all great. Thanks so much.

22 avril 2026
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Réponse de Wet Walls & Ceilings

Hi Tracy, thank you for your review. Great to hear you had a very good experience from initial enquiry through to delivery of your wall panels. Look forward to seeing you again soon. Many thanks, Paul

Noté 5 sur 5 étoiles

Really good quality wet wall and…

Really good quality wet wall and excellent service.

24 mars 2026
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Réponse de Wet Walls & Ceilings

Hi John, thank you for your review. Great to hear you found our wet wall panels are really good quality. Look forward to seeing you again soon. Many thanks, Paul

Noté 1 sur 5 étoiles

Wrong item sent

Wrong item sent. No reply to my email requesting the ordered items.

23 mars 2026
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Réponse de Wet Walls & Ceilings

Hi Dawn, thank you for your enquiry, we appreciate you getting in touch. I checked your order with us (Wet Walls & Ceilings) and you ordered one sample at £1.99 which has been delivered ok - Contemporary Formula Tile Effect 50cm Wall Panel.

It looks like the email you sent this morning with the missing samples that have not been delivered is from a completely different company to ours. I would recommend you get in touch with the other company to check on your order progress.

Hope this helps clear things up. We would really appreciate if you could amend your 1 star review with us.

Many thanks, Paul

Noté 5 sur 5 étoiles

Great service and a wide range of high…

Great service and a wide range of high quality panels in a range of colours. The order stated that I had 100 days to return any items.

The plumber asked that I purchased 6 panels, but he ended up using 5. I was able to request the return of 1 of the panels, which was accepted and payment was in my account in 3 days, not the possible 10 days.

They are making adjustments to their computer system at the moment. When ordering online, the only delivery centre is Glasgow, but they have at least 5 centres. I rang up the Reading branch, quoting my order number, and I was able to pick them up in Reading. Very nice people to speak to.

18 mars 2026
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Réponse de Wet Walls & Ceilings

Hi Naipaul, many thanks for your review. Great to hear you found the panels you were looking for and received great service from our Reading branch. Look forward to seeing you again soon. Thanks, Paul

Noté 5 sur 5 étoiles

Very efficient and professional

Very efficient and professional

11 mars 2026
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Réponse de Wet Walls & Ceilings

Hi Sharon, many thanks for your review. Great to hear you received an efficient and professional service. Look forward to seeing you again soon. Thanks, Paul

Noté 5 sur 5 étoiles

Brilliant company.

Wet Wall Works Hillington are absolutely first class. The wall panels I chose were on sale and unfortunately there was not enough available for my project. Stuart was able to source some in England to complete my order. Every member of staff I spoke to was brilliant, they were aware of my order and able to keep me updated regarding delivery etc. The order was delivered on time, by an extremely pleasant, helpful driver. The product is beautiful and according to my fitter, excellent quality. Thank you so much wet wall works, Hillington, you definitely go above and beyond.

11 mars 2026
Avis spontané
Noté 1 sur 5 étoiles

I haven't received my order

I haven't received my order, though paid for and no message regarding delivery.

10 mars 2026
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Réponse de Wet Walls & Ceilings

Hi Angela, please accept our apologies for your missing sample order. It looks we despatched it last week via Royal Mail, however, it may be delayed in the network. I will organise a new sample to be posted out today and we will also refund your order too. Apologies again for the error, many thanks Paul

Noté 1 sur 5 étoiles

Ordered sample did not arrive

Ordered sample did not arrive. Phoned up and was promised further samples would be sent. Nothing has arrived.

25 février 2026
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Réponse de Wet Walls & Ceilings

Dear Mr Stockford, please accept my apologies for the error with your sample order. I will arrange for new samples to be despatched today. I have also refunded your order this morning. Many thanks, Paul

Noté 5 sur 5 étoiles

Post Office delivered a battered & torn…

Post Office delivered a battered & torn envelope with 2 of 3 samples missing. Customer Service (I believe in Scotland) were excellent & have re issued the samples no bother. Very helpful !!!

16 février 2026
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Réponse de Wet Walls & Ceilings

Thanks for your lovely review. Apologies again with the first batch of samples and glad you received the second batch. Look forward to seeing you again soon. Many thanks, Paul

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