The ‘Whatever Wheels’ team were fantastic to do business with from the very first time I stepped through their door. Extremely helpful & extremely professional. The Yamaha Teneré World Raid I ordered... Voir plus
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They are just a really good dealership! Got a really competitive price, and the entire experience was great. Bike handover was really smooth, everything was sorted, all the extras were added, pleasure... Voir plus
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The staff at Whatever Wheels are really friendly, knowledgeable and helpful. Luke helped me decide on which electric bike best suited my needs and guided me through the whole process seamlessly. Ja... Voir plus
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First time visit to whatever wheels for a recall and service for my MT10. What impressed me was the guy from Kent who’d driven 5 hours to pick up his son’s repaired bike from them, as his two local de... Voir plus
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À propos de l'entreprise
- Concessionnaire de motos
- Concessionnaire de quads
- Magasin d'équipement et d'accessoires pour motos
- Magasin de motos
- Concessionnaire de motos d'occasion
- Concessionnaire moto Yamaha
Écrit par l'entreprise
WhateverWheels Yamaha: Your Premier Destination for Yamaha in Lancashire Welcome to WhateverWheels Yamaha, your trusted and award-winning motorcycle, scooter, and ATV dealership. Based in Great Harwood, Blackburn, we are the North West's leading retailer for everything Yamaha. Since our establishment in 2009, we've built a reputation for excellence, integrity, and an unwavering commitment to the riding community. As an official Yamaha dealer, we proudly offer the complete range of new Yamaha motorcycles, scooters, ATVs, and side-by-sides. From learner-legal 125cc machines and dynamic Hyper Naked models to the adventure-ready Ténéré and the premium TMAX, we have the perfect Yamaha to suit every rider's needs and aspirations. Our showroom also features a wide selection of high-quality used motorcycles and scooters, offering fantastic value and choice. Our dedication to customer satisfaction extends beyond sales. Our Which? Endorsed Workshop, staffed by fully qualified and Yamaha Certified Mechanics, provides expert servicing, repairs, and MOTs for all makes and models. We also stock a comprehensive inventory of genuine Yamaha parts and accessories, as well as a great selection of riding apparel, ensuring you have everything you need to maintain and personalize your ride. At WhateverWheels Yamaha, we believe in building confidence through transparency, professional service, and a passion for two and four wheels. We offer competitive finance options, nationwide delivery, and a hassle-free part-exchange service. We invite you to visit our showroom in Lancashire to experience the WhateverWheels difference for yourself.
Coordonnées de contact
8 Glebe Street, Great Harwood, BB6 7AA, Blackburn, Royaume-Uni
- 01254438026
- contact@whateverwheels.co.uk
- www.whateverwheels.co.uk
4,6
Excellent
809 avis
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Purchasing a bike was straightforward…
Purchasing a bike was straightforward and its delivery was hassle-free. The bike matched the description perfectly and arrived in excellent condition! However, customer service didn't quite live up to expectations – I found myself having to follow up several times due to slow responses. It took close to three weeks for the bike to arrive, and I also had to reach out about the logbook. Unfortunately, these issues dulled the thrill of getting my first bike.
11 janvier 2026
Avis spontané
Réponse de Whatever Wheels Yamaha
Thank you for the 5-star rating and for your honest feedback. We are pleased to hear that purchasing your first bike was straightforward, that it matched the description perfectly, and that it arrived in excellent condition.
However, we are genuinely sorry to hear that our communication fell short of expectations and that the three-week wait and logbook follow-ups dulled the excitement of getting your very first machine. We want the entire experience to be a thrilling milestone, and it's clear we should have kept you better informed throughout the process.
Your feedback is incredibly valuable, and we will be reviewing our response times with the team to ensure we keep our customers updated every step of the way in the future.
Thank you again for choosing us for your first bike. We hope you are thoroughly enjoying the ride, and if you ever need any advice, help with kit, or support down the line, please don't hesitate to reach out or drop by the store.
Excellent Company brought my new bike…
Excellent Company brought my new bike from this company lovely people and friendly ordered accessories for my Bike and came the next day excellent
24 octobre 2025
Réponse de Whatever Wheels Yamaha
Thank you so much for the 5-star review! We are absolutely delighted to hear that you had such a great experience buying your new bike from us.
Our team takes a lot of pride in being friendly and helpful, and it’s brilliant to know your accessories landed with you the very next day. Keeping you moving smoothly is what we aim for!
Enjoy every mile on your new machine, and make sure to drop by our Great Harwood showroom for a brew next time you are passing! 🏍️💨
Took a bit longer to get here than I…
Took a bit longer to get here than I thought it would but all good 👍
7 octobre 2025
Réponse de Whatever Wheels Yamaha
Thank you for the 5-star review and for your patience! We always try to get every machine out as quickly as possible, but we won't compromise on making sure everything is 100% spot on before it leaves the showroom.
Brilliant to hear it’s "all good" now 👍 Enjoy the bike, have a great time out on the roads, and we look forward to seeing you down at Great Harwood next time you are passing! 🏍️💨
I wouldn't go anywhere else for my bike…
I wouldn't go anywhere else for my bike needs 10/10 cracking set of lads inc
Russ abbot 😀
9 septembre 2025
Avis spontané
Réponse de Whatever Wheels Yamaha
Thank you so much for the 5/5 review and for making us your go-to motorcycle shop! We really appreciate the loyalty.
I’ll be sure to pass your praise on to the team, and I'll let "Russ Abbot" know he got a special mention—he'll absolutely love that! 😀
Have a cracking time out on the roads, and we look forward to catching up over a brew the next time you drop by the Great Harwood showroom! 🏍️💨
Amazing service bike was like brand new…
Amazing service bike was like brand new 5 star ⭐
10 avril 2025
Réponse de Whatever Wheels Yamaha
Thank you so much for the 5-star review! Our team takes massive pride in prepping every bike to showroom-standard, so we're thrilled you're happy with your new machine. Enjoy the roads, and we look forward to seeing you at our Great Harwood showroom for a brew next time you're passing! 🏍️💨
Réponse de Whatever Wheels Yamaha
Thank you for the fantastic review! We're thrilled to hear your order arrived in less than 24 hours. We appreciate your business and hope you enjoy your purchase!
Réponse de Whatever Wheels Yamaha
Thanks for the great feedback! We're so glad to hear your son is happy with his new gear.
a first class experience from start to…
a first class experience from start to finish buying and delivering of my bluroc heritage 125cc in grey well done.
10 juillet 2025
Réponse de Whatever Wheels Yamaha
We're thrilled to hear you had a first-class experience from start to finish! Thank you for the wonderful feedback. Enjoy your new Bluroc Heritage 125cc—we look forward to assisting you again in the future!
Great quality parts
Great quality parts, good communication, slightly slow at processing your order though, allow a full week for delivery
9 juillet 2025
Réponse de Whatever Wheels Yamaha
Thank you for the four-star review and for your valuable feedback. We're so glad to hear you're happy with the quality of the parts and our communication. We sincerely apologize for the delay in processing your order. We are actively working to improve our order processing and delivery times to ensure a smoother experience for all our customers. We appreciate your patience and look forward to serving you better in the future.
polite and fast delivery ,all the…
polite and fast delivery ,all the communication needed at the right times to be sure the parcel arrives in good condition and to the correct person.
18 juin 2025
Réponse de Whatever Wheels Yamaha
Thank you for the fantastic 5-star review! We're so pleased to hear that you had a positive experience with our delivery service. We pride ourselves on providing polite, fast delivery and all the communication needed to ensure your parcel arrives safely. We appreciate your feedback and look forward to serving you again in the future!
It all went very smooth
12 juin 2025
Avis spontané
Réponse de Whatever Wheels Yamaha
Thank you for taking the time to leave us a 5 star review, we really appreciate it.
Thanks
The Whatever Wheels Team
Unprofessional Customer Service
Unprofessional Customer Service
Having recently retired I was looking to buy a new motorcycle for myself and most probably one for my son too. I made telephone contact with Whateverwheels to enquire about a particular bike and to agree on a deal. After an initial chat I was promised a call back the following day.
A week later, I'm still waiting for that call. In light of the lack of professionalism and apparent indifference to customers, I am persuaded to spend my money elsewhere.
Update: 17/06/25 - email response forwarded to Whateverwheels providing more detailed information about my experience, including the exact time and date of my purchase enquiry telephone call.
Update 24/06/25 - despite sending the management team, at their request, a very detailed account of my customer service experience, I have to date not received a response nor even an acknowledgement. No reply. No surprise.
9 juin 2025
Avis spontané
Réponse de Whatever Wheels Yamaha
We are so sorry to hear about your recent experience and the lack of a call back. That is absolutely not the standard of customer service we aim for, and we sincerely apologize for the inconvenience and disappointment this caused. We understand how frustrating it is to not receive a promised call.
We would be grateful if you could contact us directly so we can gather a few more details. We'd like to understand what went wrong and ensure we can properly address your original enquiry or order for yourself and your son.
Please call us at 01254438026 or email us at management@whateverwheels.co.uk so we can make things right.
Can’t fault anything. Very pleased
Purchased a motorcycle chain and it’s a quality product at a good price. Had fast delivery and very helpful customer service. Thank you.
21 mai 2025
Réponse de Whatever Wheels Yamaha
Thank you for taking the time to leave us a 5 star review, we really appreciate it.
Thanks
The Whatever Wheels Team
First time visit, will definitely go back!
First time visit to whatever wheels for a recall and service for my MT10. What impressed me was the guy from Kent who’d driven 5 hours to pick up his son’s repaired bike from them, as his two local dealers had refused to fix it, so he’d contacted whatever wheels as a dealer and they’d sorted it out for him…he sang their praises. From my viewpoint, they sorted me out with 2 cups of tea ( sorry ladies) and gave me a rental to get home, no problems. Really impressed, bike came back cleaned and all the work done. Hope they do really well, Yamaha deserve some decent dealers round the M65 corridor and the guys look like they are putting the effort in!
31 mai 2025
Avis spontané
Réponse de Whatever Wheels Yamaha
Thank you for taking the time to leave us a 5 star review, we really appreciate it.
Thanks
The Whatever Wheels Team
Amazing company to deal with
Amazing company to deal with, no pushy sales, you are left to take your time, they talk you through everything and really know their stuff. Will not be going anywhere else.
31 mai 2025
Avis spontané
Réponse de Whatever Wheels Yamaha
Thank you for taking the time to leave us a 5 star review, we really appreciate it.
Thanks
The Whatever Wheels Team
All good here.
All good here, a great Company to deal with, Knowlegable, friendly and professional.
I have had 3 Bikes delivered to me from them, in a very timely manner, each time they have gone the extra mile to make sure I had them on time.
Would not hesitate to deal with them again and have already reccomend them to my friends.
23 mai 2025
Avis spontané
Réponse de Whatever Wheels Yamaha
Thank you for taking the time to leave us a 5 star review, we really appreciate it.
Thanks
The Whatever Wheels Team
Réponse de Whatever Wheels Yamaha
Thank you for taking the time to leave us a 5 star review, we really appreciate it. If we can help with anything further, please do not hesitate to contact us.
Thanks
Whatever Wheels Team
Great bike - ok service
Really easy to purchase a bike and have it delivered. The bike is also exactly as described, great condition! Customer service a bit spotty and not as advertised really - I had to chase the bike on multiple occasions, slow communication. Delivery took nearly 3 weeks in the end and I’ve just had to chase the logbook. Shame really because it’s made the overall experience of buying my first bike a lot less exciting!
10 avril 2025
Réponse de Whatever Wheels Yamaha
Thank you for your review. We're delighted to hear you're happy with your new bike and that it arrived exactly as described and in great condition!
However, we're genuinely sorry that your experience with our communication and delivery times didn't meet your expectations. We strive to reply to all emails within 24 hours and ensure all telephone enquiries are answered during working hours. We understand that purchasing your first bike should be an exciting experience, and we sincerely apologize for any frustration or disappointment caused by the need to chase updates, we do have an FAQ built within our website which provides clear information on the process the order would take.
Regarding delivery, motorcycle deliveries do take longer than regular postal services, particularly during the busy season. While three weeks is generally the maximum we aim for, with the majority of deliveries completed within 7-10 days, we acknowledge that this instance fell short of our usual efficiency, and we apologize for that. We also regret the delay in receiving your logbook and any added stress this caused, however this is due to the DVLA processing times.
We are actively working to improve our communication and logistics to ensure a smoother process for all our customers. Your feedback is invaluable in helping us identify areas for improvement and ensures we can continue to refine our services.
We hope you still thoroughly enjoy your new bike, and we're here to assist with anything else you might need.
Five star service from beginning to end
Five star service from beginning to end and, I would like to say Thank you to yhe team at whatever wheels, I ordered a Yadea G5S Electric scooter online and was sent emails to confirm order, and delivery,I had a text message from the delivery driver on the day of delivery and everything went to plan, My new bike was as new when it came off the van and the driver Kindy parked it in my front garden, Its been a few week since I took delivery and I'm pleased with the bike and would recommend them as a trustworthy seller,
10 avril 2025
Réponse de Whatever Wheels Yamaha
Thank you for taking the time to leave us a 5 star review, we really appreciate it. If we can help with anything further, please do not hesitate to contact us.
Thanks
Whatever Wheels Team
Great service
Great customer service and quick delivery and scooter was in great condition
14 avril 2025
Réponse de Whatever Wheels Yamaha
Thank you for taking the time to leave us a 5 star review, we really appreciate it. If we can help with anything further, please do not hesitate to contact us.
Thanks
Whatever Wheels Team
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