WHMCS Smarters Pvt. Ltd.Avis 

WHMCS Smarters create low quality fly by night modules for cheap, and you get what you pay for. Our WHMCS Axxess module software stopped working, and when we contacted them for an update we were told, and I quote: "Right now, Axxess module has been halted on our end.".

Another contact suddenly came online because I wanted to know `when`, and then suddenly I was lied to about `didn't know it's discontinuied, have to find out`.

As with many other firms when it comes to refunds you really start to see the true character when you ask for one. The operator was able to cancel my last invoice, but told me "no further refunds". When I questioned this, I was told: "I have to speak to the boss." Then further arrogance, "You can do what you want.".

Stay away. You will be sorry you did business with them. Utter unprofessionalism, poor communication, exploitation of end users via repeat credit card billing, and sheer arrogance. NEVER AGAIN.

Here's a little business tip: When you stop supporting software, notifications to your customers is good.

I had purchased a Module from them in 2017 and after so many years i wanted an updated Module so it can support php8+ and they didnt hesitate to provide me

The Smarters team is very cooperative and dedicated to supporting you until you are fully satisfied with your application. Even with many requests, they remain patient and continue working hard to ensure the best possible result.

I am truly happy with my experience with them, and I look forward to working with them again on other projects and applications in the future.

I would also like to thank Ms. Ratna for her great help and for clearly explaining many things to me throughout the process.

Thank you, Smarters. I wish you continued success and growth.

Jassim 👏🏻

I highly recommend it.

A real scammers, to avoid,I've been using their apps for 3 or 4 years now. Recently, they deliberately sabotaged my apps to force me to pay them over $2000. This month, I paid my bill on December 28th, and now I have two apps suspended as of January 6th, along with attempts to make another payment. These Indian scammers should be avoided.

The Smarter customer service team is excellent. Emma Bella and Kashish Khurana always take good care of me. I offer tips, but they never accept. Keep up the good work.

My main contact is Emma, she is a great person to work with. She is very professional, and her knowledge about this business is top notch. I highly highly recommend this company. I've been working with Emma on many projects. I have had good experiences on all of it!! Give this company a shot, you won't regret it.

They changed the way to do business in OTT using their OTT Software Solution. it's been 2 years I am using their custom ott players , custom billing modules for ott panel etc.

Never use them again. Ordered their AbondonCart module, license don't work, support don't work, totally not working.

Claimed to upgrade us when new module arrive, then mentioned version incompatible when they worked with us with current version.

Horrible.

They provided excellent service! They went above and beyond!

Manik has made everything super easy for me and has been creating my apps for a few years now. I am 100% completely happy with my decision to go with this company. I will always do my business with them. Thank you for yet again an other awesome experience!! A++

We contacted WHMCS Smarters when we decided to build an app for our business. The experience was very professional and our questions were answered very promptly. Some minor functions with our app was correctly promptly and the finished product was amazing, thank you

very professional, fast, and always go further than expected with aftercare support.

WARNING: AVOID AT ALL COSTS – SCAMMERS IN DISGUISE

If I could give zero stars, I would. These people are absolute frauds. I've spent over $1,000 with them on two separate modules — BOTH arrived broken. The first one took more than 3 weeks to get fixed, and even then, they had the nerve to ask for more money to fix THEIR OWN broken product. I refused, obviously.

Now the second module is also broken, and guess what? They’re back again, trying to squeeze more money out of me with a ridiculous price tag just to make it work — something I already paid for.

Their whole operation is a cash-grab scam. Instead of fixing what they sell, they’ll find any excuse to charge you more, upsell you some other half-baked product, or outright ignore your messages unless you’re handing them more cash.

I've had no choice but to shut down my entire site because of their incompetence and greed. Three weeks of downtime, zero accountability, and non-stop excuses.

These guys are not just unprofessional — they are crooks. Save your money. Save your time. Stay far, far away.

We been working with Whmcs for a year now. We have acquired several apps, including some tailored apps. everything has been great until now... Navneet is always contactable

Their product/add-ons are definately very good & needed in our industry but their customer service people (especially Navneet) are second to none! I approve WHMCS & truly recommend them.

I purchased a custom module for WHMCS in July 2024. It seemed easy to do: in Italy it is mandatory for some companies to charge a small fee above a certain total. They created this module, but it do not charge the fee on everything: in some invoices not, in others mor than one time... and NEVER in email notification messages. This is a job left half done!

The guy who had followed me in this project, Kashish, (and who had convinced me to do it) was very kind, however to "repair" THEIR shortcomings, he asked me for another payment, emphasizing that it was a small amount of money.
I personally do not recommend them, because the module they created for me is making mistakes in the calculations and this fact is too serious to remain silent.
Not recommended.

If you look up the definition of professionalism, helpful, and kind in the dictionary this company will be listed. I have never worked with nicer, kinder, and professional people as good as these guys are. I got the billing module for WHMCS that links up with my NXT-Dash and what used to take me hours now takes me…well basically nothing lol…it’s completely automated 99% of my business which means happier customers and a happier me! I wanted to demo it before I purchased it and they not only gave me the demo, they took the time (for free) to setup the module in my WHMCS. I used it for a day and immediately bought it, it’s absolutely incredible. They offer the module for almost any dashboard you have plus so much more! I’m getting the custom built website next. They even offer custom branded apps with your logo! This is seriously a one stop shop. I’ve never taken the time to leave a review before, but this company and those within it that helped me deserved my time. Work with them…you’ll never look back!

Emma was so paient and detailed . No matter what I asked for , she did it . I will continue our relationship because I know she will get it done.

Manik made my 2nd and 3rd app purchase a breeze. He is quick to answer my questions and very knowledgeable about the products.
Thank you again!! Your top notch in my book ! A++++++++