The degree of professionalism in terms of both advice and support at each stage was excellent. Both Gemma and in turn the follow up from Wayne moved us quickly from unsure to confidence in the Wicke... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
At Chipping Norton Rugby Club we were delighted to receive donated materials through the Wickes Community Programme towards our club refurbishment from Wickes Banbury. Hayley and the team were so help... Voir plus
L'entreprise a répondu
Please with kitchen fitter Matt parlett happy with kitchen .not with Trevor Williams as problem with radiator too big my mum is a old age person who had a stroke in 2021 o went with my mum into wick... Voir plus
L'entreprise a répondu
Vreau sa ii mulțumesc domnului Trevor Williams pentru tot ajutorul oferit de la începutul procesului pana la sfârșit. El ne-a oferit toate informațiile de care aveam nevoie, ne-a răspuns la toate în... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Quincaillerie
- aussi dans
- Magasin d'articles de salle de bains
- Magasin de matériel de cuisine
- Société d'énergie solaire
À propos de Wickes - Banbury
Écrit par l'entreprise
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Coordonnées de contact
Southam Road, Banbury, Oxfordshire, OX16 2RR, Royaume-Uni
- +441295278288
4,5
Excellent
91 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Trevor was a great knowledgeable…
Trevor was a great knowledgeable bathroom guru!!!
19 février 2026
Avis spontané
Réponse de Wickes - Banbury
Hi, Caroline. Thank you for taking the time to share your review with us. We are delighted to see that Trevor provided great customer service during your visit. Thank you again for your kind feedback. - Scott H
Gemma was very pleasant and helpful
31 janvier 2026
Avis spontané
Réponse de Wickes - Banbury
Hi Keith and Therese, Thank you for telling us about the great customer service you received from our colleague Gemma in our Banbury store. We appreciate your business. -DG
Visited Wickes Banbury on multiple…
Visited Wickes Banbury on multiple occasions, have always found Andrew very friendly and approachable
31 janvier 2026
Avis spontané
Réponse de Wickes - Banbury
We're happy to hear that Andrew is very friendly and approachable during your visits to our Banbury location. Thank you for your feedback. -AK
It was the fact that they did what they…
It was the fact that they did what they said and advertise what they do' the help from start from the designer to the fitter made it all an easy process.
30 août 2025
Avis spontané
Réponse de Wickes - Banbury
We appreciate you sharing your thoughts. We're happy to hear that the designer and fitter made the process easy and that we delivered on our promises. -AK
I couldn't find what I needed Bethany…
I couldn't find what I needed Bethany was great she knew what I was talking about and which aisle it was in
26 janvier 2026
Avis spontané
Réponse de Wickes - Banbury
Hi Trev, we're happy to hear that you had a great experience. It's wonderful that our team member was able to assist you in finding what you needed. Thank you! -LG
Charlotte was amazing, sourced us end of line stock in other local stores
We went to collect some engineered wood flooring and were told it was end of line due for an uplift. Charlotte was so helpful, sourcing the remaining stock at the Banbury store and calling ahead to 2 other local stores to hold back their stock for us to collect to ensure we had enough packs for our project. She really went above & beyond and was so patient checking stock in other stores, thank you so much!
18 janvier 2026
Avis spontané
Réponse de Wickes - Banbury
HI Emily, Thanks for taking the time leaving your review. We are happy to hear that Charlotte was able to help you locate the flooring you needed at another store after being told it was end of line and called ahead to make sure they held the stock for you. Thanks again for the kind feedback. -JL
I used click and collect at the banbury…
I used click and collect at the banbury store, it was easy and straight forward. I arrived at the store my order was ready and on a trolley. I was just thinking how I would manage the three heavy salt bags, when a cheerful staff member asked if I needed help to my car. Tony was really helpful polite and friendly. I would definitely recommend this store. Thank you
15 janvier 2026
Avis spontané
Réponse de Wickes - Banbury
Hi Liza,
We appreciate you taking the time to leave a five-star review! We're delighted to hear that your click and collect experience was easy and that Tony was helpful. Thank you for recommending our store. -Ellysse
Went into Wickes to look for a screw…
Went into Wickes to look for a screw from a flat pack kit. Tilly was very helpful and I got what I required.
14 janvier 2026
Avis spontané
Réponse de Wickes - Banbury
Hi, Thanks for taking the time leaving your review. We are happy to hear that Tilly was able to help you get the screw that you needed that was missing from the flat pack kit. Thanks again for the kind feedback. -JL
Very knowlegable Deputy Manager
I visited the Banbury store before finalising my order for a new kitchen. Charlotte was very helpful and she helped me chosing the right item for my kitchen.
17 décembre 2025
Avis spontané
Réponse de Wickes - Banbury
Hey Jo, thank you for your amazing feedback, and I'm glad that Charlotte was able to help you out with your kitchen in our Banbury store! - Dylan
Order item on click and collect picked…
Order item on click and collect picked items (wall panels) were all damaged the staff were well aware of this and told us that all the ones they had available were damaged, for us a wasted trip of 50 miles, they could deliver at a cost of £4 but werent prepared to waive this. Available staff unhelpful, you could see why their car park was empty and the B&Q car park busy, they could take some hints from the gentleman on the bathroom counter in B&Q there who was very helpful and even helped with taking goods to car.
9 janvier 2026
Avis spontané
Réponse de Wickes - Banbury
Hi, Jane. Thank you for taking the time to share your review with us. We are sincerely sorry to see that your click and collect order was damaged when you arrived, and that no other wall panels were available making for a wasted trip. We're also sorry to see that you're not happy with the service you received in store. I have sent you a request for more information, so I can look into this for you. Thank you again for your feedback. - Scott H
I’ve been shopping at Wickes for a few…
I’ve been shopping at Wickes for a few years now and I’ve never been served at the counter by such a lovely warming young lady called Bethany. Shes so helpful and very knowledgeable.
Makes coming into Wickes a pleasure
4 décembre 2025
Avis spontané
Réponse de Wickes - Banbury
Hi Jack.
We're happy to hear that you had such a positive experience in our store. It's great to know that Bethany made your visit so pleasant with their helpfulness and knowledge. We appreciate your feedback!- PP
Réponse de Wickes - Banbury
Hi, Jack. Thank you for taking the time to share your review with us. We are really pleased to see that Bethany always goes above and beyond to provide a friendly and helpful service. Thank you again for your kind feedback. - Scott H
Was helped by a really nice young man…
Was helped by a really nice young man called TONY. He fetched a trolley and lifted havy salt tablets onto it and into my car. Was very chatty and polite. Made my shopping experiece a pleasure
19 décembre 2025
Avis spontané
Réponse de Wickes - Banbury
Hi Enid,
We're thrilled to hear that Tony was helpful, chatty and polite, making your shopping experience a pleasure. We appreciate your kind words, and thank you for your feedback. -Ellysse
Bethany was fabulous
Bethany was fabulous. Swapped a complex problem with ease
9 décembre 2025
Avis spontané
Réponse de Wickes - Banbury
Hi Pete, we're happy to hear that the issue was resolved with ease. Thank you for your positive feedback we appreciate it.-LG
…internal doors
Went in with a list of products required doors, handles, locks etc the girl who was working Tilly was brilliant everything I had written down she helped me find 10/10
7 décembre 2025
Avis spontané
Réponse de Wickes - Banbury
Hi Matthew, Thanks for taking the time to leave your review. We are happy to hear that Tilly in your local Wickes store was able to help you find the items that you were looking for. Thanks again for the kind feedback. -JL
A colleague named Jared was really…
A colleague named Jared was really helpful and full of knowledge.
5 décembre 2025
Avis spontané
Réponse de Wickes - Banbury
Hi Jake,
We're thrilled to hear that Jared was helpful and knowledgeable during your visit. Thank you for sharing your feedback. -Ellysse
Réponse de Wickes - Banbury
Hi Phil, thank you for taking the time to share your experience. We're happy to hear that the member of staff was cheerful and helpful. -LG
We dealt with Charlotte who went above…
We dealt with Charlotte who went above and beyond to help us with our order made it simple and easy
4 décembre 2025
Avis spontané
Réponse de Wickes - Banbury
Hi There,
It's great to hear that Charlotte went above and beyond to help you with your order. We appreciate you taking the time to share your positive feedback with us. -Ellysse
Friendly and knowledgeable staff and…
Friendly and knowledgeable staff and happy to help you
Especially Bathany
3 décembre 2025
Avis spontané
Réponse de Wickes - Banbury
Hi John, thank you for your five-star review regarding our staff at the Banbury store which mentioned Bethany in particular. Your review is very much appreciated. Thank you. DG
Réponse de Wickes - Banbury
Hi, Thanks for taking the time leaving your review. We are happy to hear to that the staff was very helpful. Thanks for your kind feedback. -JL
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.