I go to Wickes regularly for DIY supplies. At the Bedford branch Wickes have a 'Golden Girl'. Dawn is always ultra helpful, she is also knowledge about all things DIY, she is bright, breezy, kind and... Voir plus
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Établissement
Changer d'établissementRiverfield Drive, Perkins Road, Bedford Buckinghamshire, MK41 0UE, GB
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Lisez les avis des autres
Would give 0 stars if this was an option. Company only interested in selling itms, not their customers! From delivery, customer service centre, right through to senior management poor customer servic... Voir plus
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J R HAYES ELECTRICAL LTD was severed bu dawn very professional and helpful got me a good deal and a pleasure to be severed by her. A credit to wicks bedford branch
L'entreprise a répondu
I must say that the staff are fantastic at the Bedford store. Kirsty, James M & Micheal have an incredible knowledge base and will always go the extra mile. They show kindness and incredible attention... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Quincaillerie
- aussi dans
- Magasin d'articles de salle de bains
- Magasin de matériel de cuisine
- Société d'énergie solaire
À propos de Wickes - Bedford
Écrit par l'entreprise
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Coordonnées de contact
Riverfield Drive, Perkins Road, Bedford, Buckinghamshire, MK41 0UE, Royaume-Uni
- +441234271569
4,9
Excellent
162 avis
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Dawn on checkouts lights the place up…
Dawn on checkouts lights the place up but the standards of help available on the isles is now microscopic. They are shelf stackers but know nothing about anything DIY.
16 mai 2025
Avis spontané
Réponse de Wickes - Bedford
We appreciate your feedback and are glad you have found Dawn to light up the place! We will address the concerns about the availability and knowledge of our staff on the floor to help improve our service!
-AF
I love going to Wickes
I love going to Wickes, Bedford, as all the staff are so friendly and extremely helpful. However, I always look out for Zoe, who always goes above and beyond to help me and sort out my queries.
4 juin 2025
Avis spontané
Réponse de Wickes - Bedford
Hi David, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Zoe in our store and that they provided you with useful advice. -AH
This is the 4th Wickes kitchen we have…
This is the 4th Wickes kitchen we have fitted. We have found the units to be really good quality and reasonably priced. We were lucky enough to have Sarah plan the kitchens for us and she was able to plan and suggest ideas we had not even thought of. Any minor problems were quickly sorted and we are very happy with the results and the service recieved. We would not go anywhere else.
3 juin 2025
Avis spontané
Réponse de Wickes - Bedford
We really appreciate you taking the time to provide us with your feedback. We're happy to hear that you've found our kitchens to be good quality and reasonably priced. We are delighted that you had a positive experience with Sarah when planning the kitchens and that she provided you with further ideas you had not thought of along with any issues being sorted quickly! We are so glad that you are very happy with the results and service you received for your new kitchens!
-AF
Went into Bedford branch today a young…
Went into Bedford branch today a young lady called Jasmine was so helpful and very pleasant with a nice smile.Weldone Jasmine
3 juin 2025
Avis spontané
Réponse de Wickes - Bedford
Hey Ellie, thanks for your five-star review, and I'm glad you enjoyed the service from Jasmine in our Bedford store! - Dylan
TradePro registration
Although I could not find the correct item, Zoe was of great assistance with my TradePro registration. Thank you Zoe.
2 juin 2025
Avis spontané
Réponse de Wickes - Bedford
We appreciate your positive feedback regarding the assistance you received with your TradePro registration. We're glad that we could help, even though you didn't find the item. TW
Julie was very helpful & professional
Julie was very helpful & professional. Information given to me about my enquiry was much appreciated.
30 mai 2025
Avis spontané
Réponse de Wickes - Bedford
We appreciate your kind words! We're happy to hear that the information provided was helpful and that you had a positive experience. TW
Absolutely brilliant!
I know that whenever I need something in Wickes, I can always rely on James Mac and Kirsty to help me find exactly what I need for whatever project I'm working on.
Customer service seems to be their focus so please keep up the great work as you're a credit to Wickes Bedford.
Vincetestarossa
14 mai 2025
Avis spontané
Réponse de Wickes - Bedford
Thank you for your kind words. We are delighted to hear that you had a positive experience with our team. We appreciate your recognition of James, Mac and Kirsty's dedication to providing excellent customer service. We strive to ensure our customers have a positive experience, and we are pleased to know that you found what you needed.
-AF
Great service and very helpful
I needed a discontinued paint colour which was identified and accurately colour matched by Kirsty in store. A very polite and professional service throughout our visit to this store.
12 mai 2025
Avis spontané
Réponse de Wickes - Bedford
We're delighted to hear about your positive experience. It's wonderful to know that Kirsty was able to help you find the perfect colour match. We strive to provide exceptional customer service and we're glad you found it in our store.
-AF
Kirsty was super helpful and made a big…
Kirsty was super helpful and made a big difference. Top Jon
12 mai 2025
Avis spontané
Réponse de Wickes - Bedford
We're so glad to hear that Kirsty was able to provide you with such a positive experience. We appreciate you taking the time to share your feedback.
-AF
Bedford branch brilliant
Bedford branch - Excellent
Lady on check out 8.30 am 9th May - Brilliant
9 mai 2025
Avis spontané
Réponse de Wickes - Bedford
Hi Chris, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us. -AH
Leaving this review just for Dawn
Leaving this review just for Dawn - what a beautiful friendly addition she is :)
2 mai 2025
Avis spontané
Réponse de Wickes - Bedford
We are so happy to hear that you had a positive experience with Dawn. We appreciate your kind words and will be sure to pass them along to her. TW
Wickes in Bedford Kirsty and Dawn are Fabulous
Wickes in Bedford. Amazing service from Kirsty and Dawn. Very helpful, professional, friendly and efficient. Apologies this is so late as I intended to this before now. Thanks for all your help really appreciate it.
3 mars 2025
Avis spontané
Réponse de Wickes - Bedford
Hey Melanie. thank you for your five-star review, and I'm glad you enjoyed the service from Kirsty and Dawn in our Bedford store! - Dylan
Réponse de Wickes - Bedford
Hey Debra, thank you for your five-star review, and I'm glad you enjoyed the service in our Bedford store! - Dylan
What A great store
Bedford in Bedfordshire.What A great store! All the staff but especially one in particular James McGregor who have helped me so much with my amateur DIY project also want to mention a lady called Dawn and another Eastern European Lady, but I couldn’t catch your name sorry! What a wonderful wonderful store thank you for all your help!
24 avril 2025
Avis spontané
Réponse de Wickes - Bedford
Hi Aysen, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with James in our store and that they provided you with useful advice. -AH
Went into wicks today to buy plaster…
Went into wicks today to buy plaster boards. Had an amazing experience. Julie in particular was fantastic, what a gem. Wicks is lucky to have her
24 mars 2025
Avis spontané
Réponse de Wickes - Bedford
Hey there, thanks for your five-star review, and I'm glad you enjoyed the service from Julie in our Bedford store! - Dylan
Newbie got extra special care
I am not a DIYer, but I needed a few bits for my bathroom. The staff were friendly, professional and did not patronise me. They helped me find what I was looking for and even made suggestions on better options than what Google had said to use.
I felt a bit intimidated going in, but they really helped me feel at ease. I highly recommend!!
8 mars 2025
Avis spontané
Réponse de Wickes - Bedford
Hey Iris, thanks for your five-star review I'm glad you enjoyed the service in our Bedford store! - Dylan
Service and Support
I have been shopping at the Bedford for about 4 or 5 years now and I must say the service and range of products has always been excellent!
The staff have always been extremely helpful and friendly.
I have had multiple interactions with the store manager, James McGregor and found him to be very approachable and extremely knowledgeable when it comes to advice regarding my previous DIY projects.
Thank You and Keep up the good work!!
11 mars 2025
Avis spontané
Réponse de Wickes - Bedford
Hey Steven, thanks for your five-star review, and I'm glad you always have a great time in our Bedford store and that James is super helpful! - Dylan
Absolutely brilliant customer service!
With so many projects and refurbing going on at my home over the past year I’ve found it necessary to go to Wickes Bedford for my DIY’ing needs and was compelled to provide this review as the customer service I receive has been absolutely brilliant.
I could easily go to one of the other DIY stores in Bedford, but I found that the customer service at Wickes Bedford is what makes it more the worthwhile because if I’ve ever needed some help and guidance with regards to choosing the right products or any general enquiries, staff members like James MacGregor, the other James and Kirsty have always taken the time and patience to assist me.
Its customer service that makes the big difference so well done James, and the other James and Kirsty in leaving a most positive experience with shopping at Wickes Bedford.
Please keep up the great work as you’re a credit to Wickes.
Vincetestarossa
16 mars 2025
Réponse de Wickes - Bedford
Hey Vince, thanks for your five-star review, and I'm glad you enjoyed the service from James and Kirsty in our Bedford store! - Dylan
Julie at the Bedford store gave great…
Julie at the Bedford store gave great service sourcing more flooring from stock in a quick time scale.
14 mars 2025
Avis spontané
Réponse de Wickes - Bedford
Hi Micheal, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Julie in our store and that they provided you with useful advice. -AH
I use wickes Bedford all the time
I use wickes Bedford all the time. I found the staff really helpful especially one of the managers named James. He is a credit to the company always helpful and very cheerful. Nothing is to much trouble
For him
J.Norris
6 mars 2025
Avis spontané
Réponse de Wickes - Bedford
Thank you for taking the time to share your positive feedback. We're delighted to hear that you had a great experience at our Bedford store, and that you found our staff, especially James, to be so helpful and cheerful. We appreciate your kind words. - SW
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