Wickes - Boston Avis 

Bad service. Ordered a pole saw online, it said it was in stock so I ordered it and put it in the basket. I drove 24miles to get it, on arrival they told me it was not in stock, offered me nothing at all for the trouble it caused me. Will not be using them again

Your reply is all well and good but I am still out of pocket

Justin has helped me a number of times. Today he assisted me with timber, recommended felt and the sealant.

A employee named Emma. Helped me . She approached me and asked if I was okay. She was welcoming, friendly and eager to help me .nothing was too much bother for her. Glad to give her a mention

From start to finish everything was great.
Emily Walker/kitchen designer was wonderful.
We are very pleased with everything. Thank you.

The kitchen team were clear in their explanations of different products and at no time did we feel we were being pushed into buying something more expensive. They demonstrated different products in different price ranges and allowed us to make our own choices.

A young lad called Justin was very helpful. They didn’t have what I needed but he checked the website and google.

Was in town, needed sealant in hurry, guy near door took me straight to it. Served quickly, no problem

Great experience at Wickes Boston. Magda was super helpful, efficient and polite. She went through my order so I knew exactly what I required. If she didn't know she asked her colleague.

Only nipped in the Boston branch for some fix all. Pity about the server on the tills, male non English, spoke with an accent. Too busy looking at his mobile phone watching whatever rather than concentrating on the customer. Great service NOT.

Just ordered a new bathroom from Shelley at wicks in Boston, could not of asked for better service, she came in to meet us on her day off, and put up with our continuous changing mind on layout without even a murmur. This is what true customer service is about, let hope the product matches the service when we receive it.

Wickes really helped us with a project to help repurpose some green space for a garden makeover for our local Grammar School. Danya couldn’t have been more helpful. Looking forward to the next phase and seeing how things turn out

We have just had our new kitchen designed and fitted by Wickes. The entire process, from the design consultant's first home visit, through the design and installation, was smooth and stress free.

We had waited many years to be able to undertake this project. We were thrilled thar our designer, Emily, listened so carefully to our requirements and responded with creative ideas and solutions.

The installation itself was as smooth as could be. The kitchen fitter and all the tradesmen were hard working, reliable, careful and clean and tidy.

Our new kitchen is a dream come true. It looks beautiful, it's brilliantly practical for our family of six and it has transformed our meal times already!

Our experience with Wickes as been excellent so far. Shelley Grogan planned and designed our kitchen to our specifications which we was very happy with. We are looking forward to receiving our new kitchen so we can get started.

The staff helped me to the right place to get me what I was looking for !

I needed help to find the product I wanted to buy so asked for assistance. Mikey could not have been more helpful and polite and even had the consideration to help me carry items to my car. Please find time to congratulate him.

We used Wickes to install a family bathroom for us. 14 months later it is still not finished, with multiple sealant issues and poor tiling has dangerous sharp edges on the tile edge trims and has an electrical socket not attached to a wall. They are refusing to make safe or tackle these so it is now with the ombudsman. They are still forcing us to pay for it and have activated the finance agreement despite all the multiple issues acknowledged by them not being resolved. Will never consider them again.

I had a great experience with Wickes when designing my new kitchen. Shelley was fantastic—she took the time to go through all my options, offering helpful advice and ensuring everything suited my needs. Her expertise and attention to detail made the whole process smooth and enjoyable. Highly recommend!

I wanted to thank Vinnie a member of staff today who was super patient and helpful today while I was buying brackets - thank you so much

Visited wickes twice this week, fantastic customer service.
Especially Danya, super helpful and reassuring, as someone who suffers from severe anxiety Danya was helpful, reassuring and kind.

Also thanks to Vincent for always being helpful!

Really good place to make your shopping, amazing staff and really good management.