Wickes - Bulwell Avis 

Had my kitchen designed at Wickes by the lovely Van and he did an excellent job, it turned out better than I imagined! A lovely person and fantastic at the job.

It was a great experience from start to finish. Van from the Bulwell store did a excellent job helping plan and order all the fitting we needed to complete our bathroom refurbishment. Josh from Hickling Heating Ltd did a fantastic job installing our bathroom and everything was done to the highest quality, i would highly recommend using his services.

Went into on Thursday 1st May about 7pm to purchase a small item, while instore i noticeed some dining room chairs that i really liked. I stopped a member of staff, AnneB who explained that these where from an another company and asked if i had a search photo app on my phone. I said ive no idea and we had a giggle, as she had no idea either. I wandered off to find my husband when AnnB cane over to me again and said another member of staff, Lewis had the app on his phone and would look for me she would just swop over onto the till so he could help, which he did. This is one of the best customer services Ive had in a very long time. I hope the managment has a scheme to reward members of staff that go above and beyond are this helpful. Thank you.

placed order on 22march 2025 AM NOT happy with the
DELIVERY DRIVER WANTED TO DUMP ON THE ITEMS ON THE SIDE OFF THE ROAD and took the rest off delivery away I'VE GOT POLICE KNOCKING ON MY DOOR AS A BIG BAG HAS BEEN LEFT ON THE SIDE OF THE ROAD AND NEED PICKING UP SAP PLEASE SORT THIS OUT URGENT IV TOOK DAY OFF WORK THIS IS COSTING ME MONEY
I've been waiting for a bag of ballast to be picked up and didn't hear anything until I got this Delivery from BULWELL Store There has been a problem with your delivery. Please contact Customer Services
I've been trying to sort this out for the past 3 weeks and am going to do legal action. I want my money back, customer servers are crap, keep going round in circles and keep getting cut off. It is doing my nut in

This is our third kitchen update from Wickes. We had the original kitchen installed in 2013 with a few additions in same style in 2017 and we are making a few further changes next month - all same range Heritage. The original units are still as good as when they were fitted - quality speaks for itself. We have worked with the same Wickes design architect each time - Van Quach - and we would recommend him to anyone. Van is 100% professional yet very friendly and accommodating - even for very fussy customers like us !!

A thank you to Callum for helping me with wood panels also lots of tips on decorating, I really appreciated his input, thank you.

My experience from start to finish of my beautiful kitchen was excellent our designer Van went above and beyond to design my beautiful kitchen. The workmanship of our fitter was outstanding who took pride in his work so thank you

Shout out to Lewis on the customer desk, he was helpful and knew exactly what I wanted and where to find it! Thank you

From start to completion could not have gone more smoothly. Everyone we dealt with from the designer, fitter and all relevant tradesmen and customer services were professional and friendly. The kitchen is excellent quality and workmanship of the fitter outstanding.
I could not be happier with my kitchen from Wickes.

I have been in to Wickes Bulwell a few times and I have been helped every time by a lovely gentleman called Aiden. I he really does give you faith in humanity. He goes above and beyond.

Purchased 6 bags of slate too heavy for me to pick up a very nice person called Aidan found a pallet as there was not enough on display loaded my trolley then after payment made loaded it into my car
Service second to non.

I went to the Wickes store in Bulwell, Nottingham and 'Kara' was very helpful and pleasant. She is always happy to help. Thank you very much Kara.

The staff were most helpful, when I visited today, 26/11/24. Nothing was too much trouble and their advise on colour matching and mixing was great. The store manager Kent knew his products and offers and replied promptly to my query about a paint offer. Later Kent was able to come up with an alternative solution to our problem with a wall unit. Most helpful. Will certainly be shopping there again. Thank you.

At the Bulwell branch of Wickes in Nottingham, Olivia and Lisa were so helpful to me. An old man of 80 buying trellis top for my fence and trying to fit it into the car for the journey home. These members of staff were a credit to the company and the product was good also.