Wickes - Dundee Avis 

181
•
TrustScore 4.5 sur 5

4,7

Milton Of Craigie, Road North, Dundee Angus, DD4 7XE, GB

•

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Spent over £500 and took the day off work for the delivery. Driver obviously decided he just couldn't be bothered to deliver it so thats that. I’ve wasted a precious day off work for nothing. Re... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

My go to store for building materials, been a trade card holder for many years. Staff in Dundee invariably helpful and knowledgeable. On last visit was dealt with by Karen, who I don’t often see... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Just ordered a new kitchen from wickes and jon who was helping us through it all was great and always there to help when we had any questions.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Jon was my design consultant and deciding with him what my new kitchen would look like was a joy.He put no pressure on me and gave me many options within my small budget. All steps in the process we... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Quincaillerie
  2. aussi dans
  3. Magasin d'articles de salle de bains
  4. Magasin de matériel de cuisine
  5. Société d'énergie solaire

À propos de Wickes - Dundee

Écrit par l'entreprise

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Coordonnées de contact

  • Milton Of Craigie, Road North, Dundee, Angus, DD4 7XE, Royaume-Uni

  • +441382456468

4,7

Excellent

TrustScore 4.5 sur 5

181 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,7

Tous les avis

(181)

14 688 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Caitlin was very friendly and helpful…

Caitlin was very friendly and helpful making a plesant shopping experience

24 mars 2025
Avis spontané
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Réponse de Wickes - Dundee

We're so glad to hear you had a positive experience. We appreciate your kind words about Caitlin. We strive to provide excellent customer service and are happy to hear that Caitlin made your shopping experience enjoyable. - SW

Noté 5 sur 5 étoiles

Usual great service

Usual great service
Staff always friendly and helpful

24 mars 2025
Avis spontané
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Réponse de Wickes - Dundee

Hey Roddy, thank you for your five-star review, and I'm glad you enjoyed the service in our Dundee store! - Dylan

Noté 5 sur 5 étoiles

Brilliant Designs

I cannot thank Jon enough for coming out and giving me a brilliant design for my bathroom with everything I have asked for. He's been nothing but helpful and has answered any questions.

22 février 2025
Avis spontané
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Réponse de Wickes - Dundee

Hi Zoe, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Jon in our store and that they provided you with useful advice. -AH

Noté 5 sur 5 étoiles

Great service from Karen in store…

Great service from Karen in store today, she was a pleasure to deal with.

18 mars 2025
Avis spontané
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Réponse de Wickes - Dundee

Hello Chacji, thanks for your wonderful feedback, and I'm glad Karen was able to help you out in our Dundee store! - Dylan

Noté 5 sur 5 étoiles

Very helpful staff

Very helpful staff. Caitlin at the Dundee store is extremely helpful and cheerful. Every time I visit the store she can't do enough to help and is very manerable.
⭐⭐⭐⭐⭐

14 mars 2025
Avis spontané
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Réponse de Wickes - Dundee

Hey Derek, thanks for your five star review, and I'm delighted you enjoyed the service from Caitlin in our Dundee store! - Dylan

Noté 5 sur 5 étoiles

I was helped by Ray today

I was helped by Ray today. He set me up with a trade account for my business.

11 mars 2025
Avis spontané
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Réponse de Wickes - Dundee

Hi John, We're glad to hear that you had a positive experience with Ray. He's a valuable member of our team and we appreciate you taking the time to share your feedback. - SF

Noté 5 sur 5 étoiles

assistance with new…

Visited Wickes for assistance with new kitchen design. Jon talked us through our options and visited our home for measurements. His kitchen design was fabulous and nothing like we could have designed ourselves. Looking forward to delivery and installation. Highly recommend the kitchen design service and Jon!

7 mars 2025
Avis spontané
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Réponse de Wickes - Dundee

Hey Angela, thanks for your five-star review, and I'm glad that you enjoyed the service from Jon in our Dundee store throughout your kitchen design experience. It makes us proud you would recommend us, enjoy your new space! - Dylan

Noté 5 sur 5 étoiles

I don’t like to hang about I entered…

I don’t like to hang about I entered the store spoke to Caitlin who directed me to the correct shelf, only 1 tin on display. Caitlin went and got a second from the back store, no fuss just professional.

28 février 2025
Avis spontané
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Réponse de Wickes - Dundee

Hi Duncan, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Caitlin in our store and that they provided you with useful advice. -AH

Noté 5 sur 5 étoiles

Served today by your team member Ray at…

Served today by your team member Ray at your Dundee store . He was very helpful and answered all my queries

27 février 2025
Avis spontané
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Réponse de Wickes - Dundee

Hey Catherine, thanks for your five-star review, and I'm glad you enjoyed the service from Ray in our Dundee store! - Dylan

Noté 5 sur 5 étoiles

Ray was great help

Ray was great help . Store is looking Great

26 février 2025
Avis spontané
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Réponse de Wickes - Dundee

Hey Bruce, thanks for your five-star review, and I'm glad Ray was super helpful throughout your visit to our Dundee store! - Dylan

Noté 5 sur 5 étoiles

Very Helpful

Hi
We were served today by Ray at your Dundee store and he was very helpful and pleasant and helped us with our order we will no longer use B&Q and Screwfix after the service we received.

26 février 2025
Avis spontané
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Réponse de Wickes - Dundee

Hi Graham, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Noté 5 sur 5 étoiles

Dundee store

I use the store frequently and have to say that Caitlin in the Dundee store is helpful and goes above and beyond to make you welcome in store ,
five star ⭐ ⭐️⭐️⭐️⭐️

25 février 2025
Avis spontané
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Réponse de Wickes - Dundee

Hey Kenny, thanks for your five-star review, and I'm glad that you enjoyed the service from Catilin in our Dundee store! - Dylan

Noté 5 sur 5 étoiles

Jon was great to deal with and really…

Jon was great to deal with and really helped us with our kitchen design! Would definitely recommend 👌

16 février 2025
Avis spontané
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Réponse de Wickes - Dundee

Hi Emma, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Noté 5 sur 5 étoiles

Information given at time of sale was…

Information given at time of sale was correct and product was of good standard , any queries were dealt with
immediately by Ashley Devery and carried out by contractors to a satisfactory condition , everything reported back to Ashley who made sure I was happy with progress .
John McHaffie

11 janvier 2025
Avis spontané
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Réponse de Wickes - Dundee

Hi John, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Ashley in our store and that they provided you with useful advice. -AH

Noté 5 sur 5 étoiles

Our purchase of a bathroom with Wickes…

Our purchase of a bathroom with Wickes was straight forward and an enjoyable experience thanks to Jon. He was very accommodating and listened to all that we had to say, also making suggestions to help us. We are now super excited for our installation to begin! Thanks again Jon!

2 février 2025
Avis spontané
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Réponse de Wickes - Dundee

Hi Emma, Thank you for taking the time to leave your review. We're delighted to learn about your experience with Jon and how pleased you are with the service they provided. We do greatly appreciate this feedback and hope that you enjoy your new space. - FB

Noté 5 sur 5 étoiles

New Kitchen

Visited Wickes to look at kitchens. Jon was there to help and answer any questions. He explained about all the different prices for worktops etc without being pushy. He then came out to the house at our request to measure up and help us design our new kitchen. He was very patient with us while explaining all the various payment options.

18 janvier 2025
Avis spontané
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Réponse de Wickes - Dundee

Hi Lorraine, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Jon in our store and that they provided you with useful advice. -AH

Noté 5 sur 5 étoiles

A great design service

Jon was very helpful and good and listening to my preferences and the needs I had for the kitchen design. He was very helpful and it was useful to do the design in store where many examples of worktops etc were available.

19 décembre 2024
Avis spontané
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Réponse de Wickes - Dundee

Hi Frances, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Jon in our store and that they provided you with useful advice. -AH

Noté 1 sur 5 étoiles

unpleasant

unpleasant! i called the store to ask if they had what i needed in stock, the man on the phone said yes i do just pop in. I went in and assumed he would of put my item behind the desk however when i explained i phoned for some paint i was told while giggling “well go and get it then” He didn’t tell me where to look in the massive shop so i wondered around and found the section i needed but the paint i had asked for wasn’t there. I then went back and told him i couldn’t see it and he told me that it was definitely there so he radioed his colleague instead of helping me himself and told her to help me (the lady who helped me was lovely) she then looked for my paint and said i don’t think we have it , she then checked the back and explained to me it was out of stock. on my way out there was no apology or goodbye from the man who served me !

5 janvier 2025
Avis spontané
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Réponse de Wickes - Dundee

Hello Skye,
Thank you for taking the time to leave your review. We are truly sorry to hear about the issues you have experienced regarding the service you received. We understand your frustration and would like to further investigate this matter. We have sent a request for more information via Trustpilot so that we can look into the situation. - FB

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