Attendant was nearly 30 minutes late, made it clear he was trying not to do the work. Kept saying Wickes would take 3 months minimum and i would probabaly want things quicker, said wickes wont do the... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementWoodbridge Road, Woodbridge Business Park, Guildford Surrey, GU1 1EH, GB
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Lisez les avis des autres
Went into Wickes looking for a specific kind of exterior grout for a patio I'm building. I must've looked lost because I was approached by Jordan who gave me some excellent advice and helped me find a... Voir plus
L'entreprise a répondu
Gemma is a gem, a diamond in the rough… relatively straightforward purchase but I struggled with the ‘app’. Gemma was very helpful, and patiently sorted me out. Well done. 👍 Thanks. (Returning cust... Voir plus
L'entreprise a répondu
We received excellent service from Jordan at the Guildford branch, who went out of his way to help us locate some tiles at another branch. He was friendly, helpful and very professional. Thank you Jor... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Quincaillerie
- Magasin d'articles de salle de bains
- Magasin de matériel de cuisine
- Société d'énergie solaire
À propos de Wickes - Guildford
Écrit par l'entreprise
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Coordonnées de contact
Woodbridge Road, Woodbridge Business Park, Guildford, Surrey, GU1 1EH, Royaume-Uni
- +441483459397
4,6
Excellent
174 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Ordered my new bathroom at the…
Ordered my new bathroom at the Guildford branch.
Our DC, Jena was fantastic, from the initial home visit right through to finalising the sale, assisted by Kirsty, one of the managers.
I would highly recommend Wickes for you next bathroom, and if you gi into Wickes Guildford, ask for Jena
25 avril 2025
Avis spontané
Réponse de Wickes - Guildford
We appreciate you sharing your positive experience at our Guildford branch. We're happy to hear that you were pleased with the service you received during your bathroom purchase. We value your recommendation! TW
Gemma who served me was so nice and so…
Gemma who served me was so nice and so helpful. Also on her own and rushed off her feet. But still a smile on her face 👍👍
22 mai 2025
Avis spontané
Réponse de Wickes - Guildford
We're happy to hear that you had such a positive experience. We appreciate your kind words and recognition of Gemma's efforts. Thank you!-GS
TRADEPRO card
Many thanks Kirsty for taking the time to sort out my TRADEPRO card. Great service.
12 mai 2025
Avis spontané
Réponse de Wickes - Guildford
We appreciate you taking the time to share your positive feedback. We're glad you had a great experience and that Kirsty was able to help you with your TRADEPRO card-GS
Assistance with a smile.
Many thanks to Sian and Gemma who organised and then helped this older lady with heavy items to the car. Also assisted navigating the huge trolly 🫣 . Did it with smile. These small kindnesses make people's day. Very grateful.
8 mai 2025
Avis spontané
Réponse de Wickes - Guildford
Hi Erica, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Sean and Gemma in our store and that they provided you with useful advice. -AH
Thank you Wickes Guildford for…
Thank you Wickes Guildford for supporting our community garden with donations of tools! Our learners have truly benefitted from the donation and the gardens are looking wonderful!
Thanks for your kindness
Guildford College
3 mars 2025
Avis spontané
Réponse de Wickes - Guildford
We're thrilled to hear that our donation has been so beneficial to your community garden! It's wonderful to know that our support has helped your learners and that the gardens are flourishing. We're proud to contribute to such a valuable initiative-GS
Wickes staff were very helpful
Wickes staff were very helpful, particularly thanks to Kirsty who was a star
26 avril 2025
Avis spontané
Réponse de Wickes - Guildford
Thank you for your kind words and for taking the time to share your positive experience. We're so glad to hear that you received helpful assistance from Kirsty
-AF
I received friendly and helpful service…
I received friendly and helpful service from Gemma today at the Guildford branch of Wicks.
28 avril 2025
Avis spontané
Réponse de Wickes - Guildford
We appreciate you taking the time to share your positive experience. We're glad to hear you received friendly and helpful service. TW
Wickes Guildford very kindly gave us a…
Wickes Guildford very kindly gave us a donation of tools and compost for the Guildford college lldd dept garden and we are so grateful. Thank you wickes! You are our favourite store.
5 mars 2025
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Réponse de Wickes - Guildford
Hey Michele, thanks for your positive feedback, and I'm glad you enjoyed the service in our Guildford store! - Dylan
Michelle form the Guildford store was…
Michelle form the Guildford store was very helpful, found the extra mile to help with my transaction.
24 février 2025
Avis spontané
Réponse de Wickes - Guildford
Hey Stuart, thanks for your amazing review, and I'm glad that Michelle was able to help you our in our Guildford store! - Dylan
They know how to treat their customers.
Charlotte was amazing. Really kind, polite and helpful. Thanks a lot.
9 janvier 2025
Avis spontané
Réponse de Wickes - Guildford
Hi Carlos, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB
Réponse de Wickes - Guildford
Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us. -AH
Michelle was excellent
Michelle was excellent. Went above and beyond to help me out. Fab
13 février 2025
Avis spontané
Réponse de Wickes - Guildford
Hey Sarah, thanks for your positive feedback, and I'm glad you enjoyed the service from Michelle in our Guildford store! - Dylan
Perfect service and a lovely personal…
Perfect service and a lovely personal experience from very helpful Michelle!
Lost receipt and she helped process the refund and was so kind , great service !
13 février 2025
Avis spontané
Réponse de Wickes - Guildford
Hi Dan, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Michelle in our store and that they provided you with useful advice. -AH
Good to see Michelle this morning
Good to see Michelle this morning, singing to me at 6.45am!
13 février 2025
Avis spontané
Réponse de Wickes - Guildford
Hi Graham, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Michelle in our store and that they provided you with useful advice. -AH
Trade pro not working on my phone
Was having trouble getting my trade pro app to work on my phone. Kirsty very kindly helped me to get it working.
5 février 2025
Avis spontané
Réponse de Wickes - Guildford
Hi Ian, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB
Thanks from delighted customer
Advice and visit from store designer was excellent with years of experience evident. He guided us through the process of decision making and spent lots of time making sure we understood timings, fitters and guarantees. He was always a trustworthy reference point and remained interested in the progress until the end. The fitters were delightful professionals who were keen to work to our requirements and achieve a relaible end product.
10 janvier 2025
Avis spontané
Réponse de Wickes - Guildford
Hi Gill, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience in our store and that they provided you with useful advice. -AH
Outstanding service from Steve Toogood at Wickes, Guildford
Steve Toogood at Wickes in Guildford provided an outstanding level of service to us when designing our new kitchen.
He is friendly, patient and has an excellent eye for design. He made many suggestions and listened to our needs. Steve was sensitive to our budget and ensured the design was affordable for us.
Would whole-heartedly recommend - a lovely guy.
14 janvier 2025
Avis spontané
Réponse de Wickes - Guildford
Hey Maria, thank you for your wonderful feedback, and I'm delighted that Steve was able to help you in our Guildford store throughout your kitchen design. It makes us proud you're happy with the end result and enjoy your new space! - Dylan
Excellent service from Kirsty at the…
Excellent service from Kirsty at the Guildford store she was very patient when I was having a lot of trouble trying to open my Wicks app on my phone to apply my discount, in the end she managed to find my account on her system, very helpful, very polite and extremely patient.
Thanks again Kirsty
14 janvier 2025
Avis spontané
Réponse de Wickes - Guildford
Hello Michael, thanks for your positive feedback, and I'm glad that Kirsty in our Guildford store was able to help you with the app. - Dylan
Michelle was very helpful
Michelle was very helpful, but not pushy and listen to all our questions about kitchens. Hopefully we will find the best option for us and get the end result we need soon. So much to choose from.
13 janvier 2025
Avis spontané
Réponse de Wickes - Guildford
Hi Magda, thanks for taking the time to share this feedback, we are pleased to hear that Michelle was very helpful and was able to answer all your questions, we appreciate you taking the time to let us know. RD
Entertaining staff
Entertaining staff, super helpful, thank you particularly to Michelle
11 janvier 2025
Avis spontané
Réponse de Wickes - Guildford
Hello Barney, thanks for your five-star review, and I'm glad that you enjoyed the service from Michelle in our Guildford store! - Dylan
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