Wickes - Havant Avis 

Fantastic service from Becky Carter! I was in the middle of a new home purchase where both the bathroom and kitchen needed replacing, it was a particularly stressful time. Becky’s professional approach and excellent vision helped realise the perfect design to match my personality and needs. Still waiting for the installation but very excited! I can’t thank you enough Becky 😁

My first time using Wickes and the service, advice, attention to detail, fun, smiles and patience for me from Tina means that I will never use any of your competitors again. I do hope the upper echelons of Wickes management do get to see this review as you have one terrific employee there in Havant. PS I don't normally give reviews however in this instance it was well warranted.

Visited Havant Wicks twice yesterday. What could have been difficult visits with heavy awkward purchases ….Was made into a very smooth experience due to a lovely young man called Bailey. He did all the heavy lifting and took the stuff to my car .. A big thankyou for that Havant.

Very happy with the service Joseph at Havant has provided from start to finish. He is very knowledgeable on Wickes procedures & products. The overall experience has been extremely positive.

Jojo was very helpful whilst I was trying to navigate the paint section.

Similarly Maddi on the till was very helpful.

Havant store.

Excellent customer service today at Wickes, Havant - Bailey was knowledgeable and very helpful, thank you for your time!

I’d like to thank Tina at the Havant store for her help patience and understanding while I was dealing with a complicated return and re-purchase. It’s heartening to know that excellent customer service is alive and well!

We purchased a kitchen from Wickes with the help from there design consultant John Rogers
Who made it a pleasure? I have met with many of sales reps in my time and he is far the best great knowledge no pushy sales chat very patient when we changed our mind on a couple of things just made us feel at ease and very comfortable throughout the whole process
A+++++. Ian & Linda

Excellent customer service from Bailey
Very helpful and friendly
Thank you

I went into Wickes Havant today and a professional called Liz was the most helpful person I have ever came across in any shop! Liz was so helpful and her customer service was the best I had ever experienced. She actually wanted to help us and explain the different sorts of paints with the pro and cons for each one so we could get the right one of us and our family!
So helpful and thank you again for your kind customer service I will definitely be back to Wickes Havant! :))

I have always found the Havant based staff very helpful but on this particular occasion one guy really stood out - Adam Johnson (Deliveries). It was imperative that I had a special door delivered on the date promised and to have a Plan B in place in case it was wasn't. Adam immediately understood my dilemma and without hesitation and after consultation with his store manager expedited a Plan B that suited us both. Such a refreshing change in this modern world. Thanks Adam.

Kevin and all the staff there are the best definition of customer service and how it is done

Really lovely people
One lady, I didnt catch her name but she helped me with a stack of tubs so I could remove one. She was lovely and deserves credit for going above & beyond. I know its her job to assist but I wasnt going to let her do the task on her own so she ended up as a smiling guide and we worked together. To put it all back on the shelf as well. Give her a raise please

Hi.
Received great customer service from Kevin today.
He even helped me load the trolley.
Top guy!
Will come again.

We are first time buyers and was very unsure on how the process of buying a new kitchen works, we sat with Becky in the Havant store and she was so helpful and made us feel so comfortable she came out for a home visit two days after our first conversation. Answered all our questions and was a real pleasure would so highly recommend. She is brilliant

Went to Wickes in Havant to get new shower pole. Needed to make sure was right length so went to till where very helpful young man called Bailey produced tape measure ! He kindly did the measuring for me as had to take out of box which in itself was a challenge.
Bailey was polite , patient and is a credit to the company. Wish more sales people were like him

Great team.very helpful. Especially Bailey! Fair prices's to
Keep up the good work guy's

A big thank you to Charlie in Wickes Havant who couldn't have been more helpful in guiding us to the right product. Another thank you to Tyrone for being so friendly and polite. Thank you both, you deserve a bonus. Happy Christmas

We went to Wickes completely unaware of what exactly we wanted and our bathroom designer Becky Carter created a fantastic project for our bathroom. She helped us see how things would look like, she was very patient with us, whilst we were choosing the right furniture and tiles. You can clearly see that she is very experienced and knows how to help.
The quote the specialist's work were very close to the final figure so we did not experience unpleasant surprises.
We would definitely recommend Becky Carter!
The coordination works also went smoothly. The furniture was delivered three days before the works start.
The contractor which completed the project SL Bentley Bathroom Fitting Ltd did an amazing job. The boys kept the place tidy, and the works were completed in 10 working days.

Becky was exceptional in helping me design my kitchen. She provided excellent and helpful advice throughout the entire process, demonstrating both knowledge and professionalism. Thanks to her guidance, I achieved exactly the look I wanted. I couldn’t fault her in any way; she was incredibly patient and accommodating. Highly recommend!