Wickes - Hemel Hempstead Avis 

133
•
TrustScore 5 sur 5

4,8

London Road, Unit 2, Hemel Hempstead Hertfordshire, HP3 9SR, GB

•

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Deepa was absolutely wonderful from start to finish. She was incredibly helpful, patient and professional throughout the whole process. Even though we changed our minds three times, nothing was ever... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Nightmare bathroom installation. They caused a flood, left 4 holes in my walls, Tiling a complete bodge job. Shower tray was installed completely wrong and the scree just fell off it when a leak detec... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

My experience of getting a new kitchen from Wickes was positive from my first meeting with Deepa, kitchen designer, to the end of the instillation by kitchen fitter Steve. Deepa listened to all of my... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Complete kitchen refit, designed by Deepa and expertly carried out by Saba and his team including plastering, plumbing, gas and electrical tasks. This has created a beautiful kitchen that will be a... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Quincaillerie
  2. aussi dans
  3. Magasin d'articles de salle de bains
  4. Magasin de matériel de cuisine
  5. Société d'énergie solaire

À propos de Wickes - Hemel Hempstead

Écrit par l'entreprise

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Coordonnées de contact

  • London Road, Unit 2, Hemel Hempstead, Hertfordshire, HP3 9SR, Royaume-Uni

  • +441442216000

4,8

Excellent

TrustScore 5 sur 5

133 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,8

Tous les avis

(133)

14 688 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Generally good stock levels and helpful staff

Generally good stock levels, and stock in good condition. Helpful staff.

1 septembre 2025
Avis spontané
Logo de Wickes - Hemel Hempstead

Réponse de Wickes - Hemel Hempstead

Hi Michael, we appreciate you taking the time to share your positive experience. We're happy to hear that you found our stock levels and staff helpful. -LG

Noté 5 sur 5 étoiles

Finlay was most helpful

Finlay was most helpful - could not have done more, helped checked stock of bathroom fan and helped load up 2 bags of salt ( which was appreciated).

10 septembre 2025
Avis spontané
Logo de Wickes - Hemel Hempstead

Réponse de Wickes - Hemel Hempstead

Hi, thank you for taking the time to leave a review. We are happy to hear that Finlay was helpful when you were in the store and assisted with loading the bags of salt into your car and checking stock levels for you. We appreciate your comments. -LG

Noté 5 sur 5 étoiles

Good people

The employee josh helped move a large amount of cement to my car. Staff were polite and friendly. Would recommend if you need things

27 août 2025
Avis spontané
Logo de Wickes - Hemel Hempstead

Réponse de Wickes - Hemel Hempstead

Hi Vexxy, thank you for taking the time to leave a review. I'm really happy to hear that Josh assisted in moving large amounts of cement to your car. We appreciate your comments regarding the staff. -LG

Noté 5 sur 5 étoiles

We went to wicks to order some sand and…

We went to wicks to order some sand and slabs for the base for our shed, and flo was extremely helpful to us choosing the right amount of sand and slabs, for what we needed for the job, she was brilliant ..

28 août 2025
Avis spontané
Logo de Wickes - Hemel Hempstead

Réponse de Wickes - Hemel Hempstead

Hi, Paula. Thank you for taking the time to share your review with us. I'm really happy to see that our colleague, Flo, was really helpful in store when going to purchase your slabs and sand for your shed base. Thank you again for your kind feedback. - Scott H

Noté 5 sur 5 étoiles

Vist to Wickes Hemel Hempstead...

The service and attention plus advice...this was done by an ex police man...who new his job..well.. excellent well done!!

27 août 2025
Avis spontané
Logo de Wickes - Hemel Hempstead

Réponse de Wickes - Hemel Hempstead

We're happy to hear that you found the service and advice excellent. It's great to know our team's expertise was helpful. Thank you for your positive feedback! -AK

Noté 5 sur 5 étoiles

Great help from Finlay loading large…

Great help from Finlay loading large sections of plasterboard onto my van

27 août 2025
Avis spontané
Logo de Wickes - Hemel Hempstead

Réponse de Wickes - Hemel Hempstead

Hi Richard, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Finalay in our store and that they provided you with useful advice. -AH

Noté 5 sur 5 étoiles

Click and collect

Made a click and collect order for some gravel for the garden. Everyone was very helpful and efficient. Order was very quick. Thanks to Toby for picking the order and Kevin for loading it in the car for me. Really appreciate it!

25 août 2025
Avis spontané
Logo de Wickes - Hemel Hempstead

Réponse de Wickes - Hemel Hempstead

Hi Helen, thank you for taking the time to leave a review. We are delighted to hear that Toby and Kevin were so helpful getting the items ready for your Click and Collect and loading them into the car for you. We appreciate your comments. - LG

Noté 5 sur 5 étoiles

I came into Hemel wickes to grab some…

I came into Hemel wickes to grab some flooring. I'm not too familiar with DIY so I asked for some help from Chris. He recommended which flooring I should get and picked out the correct underlay for me. He went further and even helped me work out how much flooring I needed.

I'd highly recommend going to chris in hemel wickes for any DIY advice.

THANK YOU CHRIS 😀

19 août 2025
Avis spontané
Logo de Wickes - Hemel Hempstead

Réponse de Wickes - Hemel Hempstead

Hi, Michelle. Thank you for taking the time to share your review with us. We're happy to hear that you had such a positive experience! It's great to know that our team member. Chris was so helpful with your flooring selection and calculations. We appreciate you recommending our store for DIY advice. Thank you again for your kind feedback. - Scott H

Noté 5 sur 5 étoiles

Delighted!

From the initial design appointment to the end of the installation, I cannot fault the service we received from Wickes. Kalpesh took the time to understand exactly what we were looking for in our kitchen - and gave helpful suggestions when we needed them. The installation by Steve Nice was extremely professional and carried out to a very high standard - and he always left everything as clean and tidy as possible at the end of each day throughout the work.

Overall we are delighted with our kitchen and would highly recommend Kalpesh and Steve for the service they provided.

23 juillet 2025
Avis spontané
Logo de Wickes - Hemel Hempstead

Réponse de Wickes - Hemel Hempstead

We appreciate you sharing your experience. We're happy to hear that Kalpesh listened to your needs and provided helpful suggestions. It's great to know the installation by Steve Nice was professional and completed to a high standard. Thank you for your positive feedback! -AK

Noté 5 sur 5 étoiles

Great kitchen design.

Deepa helped us with designing our new kitchen, she took the time to understand what would work for me, was happy to change the designs to look at different options until we had what we wanted. Very professional and patient! No pressure to use Wickes to fit it or buy the finishing touches from Wickes.
We had no problem with delivery, everything arrived on time correctly, the finished kitchen is great, quality so far is good.
I would definitely recommend using Deepa to design a new kitchen.

15 août 2025
Avis spontané
Logo de Wickes - Hemel Hempstead

Réponse de Wickes - Hemel Hempstead

Thank you for taking the time to provide us with your feedback. It's great that Deepa was able to help out with the design and that she took the time to comprehend what you were looking for, while adapting the changes needed to get the design that you desired. We are also pleased that you were satisfied with the delivery and quality. Thank you for your recommendation! -AK

Noté 1 sur 5 étoiles

Nightmare bathroom installation

Nightmare bathroom installation. They caused a flood, left 4 holes in my walls, Tiling a complete bodge job. Shower tray was installed completely wrong and the scree just fell off it when a leak detection company investigated. They even covered up the leaking coupler that they damaged with fresh duck tape to disguise it and then just blamed a coincidental water leak that wasn’t there when they started the job. Don’t touch them with a barge pole!

16 novembre 2024
Avis spontané
Logo de Wickes - Hemel Hempstead

Réponse de Wickes - Hemel Hempstead

We're very sorry to hear about the issues you experienced during your bathroom installation. We appreciate you bringing these serious concerns to our attention. We'll investigate the matter thoroughly to prevent similar situations in the future. Thank you for your feedback. -AK

Noté 5 sur 5 étoiles

Great service

I was helped by Kevin when selecting some paint for my daughter’s bedroom. Kevin was really knowledgeable and even carried my paint to the car for me. I’m very impressed with the service I received! I will definitely come back when I need more supplies.

25 juillet 2025
Avis spontané
Logo de Wickes - Hemel Hempstead

Réponse de Wickes - Hemel Hempstead

Hi Kerry, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Kevin in our store and that they provided you with useful advice. -AH

Noté 5 sur 5 étoiles

Colour-match expert!

Kevin did an outstanding job colour-matching a tricky paint in our desired finish. He was friendly, professional and incredibly knowledgeable.

6 juillet 2025
Avis spontané
Logo de Wickes - Hemel Hempstead

Réponse de Wickes - Hemel Hempstead

We're happy to hear that you had such a positive experience! We appreciate you acknowledging the team member's expertise and professionalism. Thank you! TW

Noté 2 sur 5 étoiles

Went in your Hemel Hempstead branch to…

Went in your Hemel Hempstead branch to buy an aerosol of Hammerite paint. I was quite taken back by the price which was £19.99!! I find normally the going rate is under £15, and currently it's on Amazon for £12.99. Sorry won't be shopping at yours again.

27 juin 2025
Avis spontané
Logo de Wickes - Hemel Hempstead

Réponse de Wickes - Hemel Hempstead

We appreciate you bringing the price to our attention and we're sorry the Hammerite paint was more than you expected. We value your feedback and will review our pricing.
-AF

Noté 5 sur 5 étoiles

excellent kitchen

Wickes design consultant Deepa provided excellent design guidance throughout the process of a recent kitchen replacement project creating a design that looks great and is practical. Deepa was very helpful in every aspect demonstrating samples in the Wickes store and giving her recommendations for products and their combinations and savings. Robert and Miroslaw were the skilled and experienced team of Wickes kitchen fitters. Tidy workers they collected my choice of paint finishes and electric sockets direct from the Wickes store. The whole process went smoothly and I have a kitchen I am very pleased with. I can recommend Wickes without reservation for the design service, quality of the products and the standard of workmanship.

15 mai 2025
Avis spontané
Logo de Wickes - Hemel Hempstead

Réponse de Wickes - Hemel Hempstead

We appreciate you sharing your experience with our kitchen replacement project. We're happy to hear the design guidance was excellent and practical. It's great the fitting team were skilled and tidy. We're glad the process went smoothly and you are pleased with your new kitchen. TW

Noté 5 sur 5 étoiles

Great communication and high quality finish

Just completed our new Kitchen installation with Wickes with the help of installer Lee LittleJohn and designer Jamie Goodman. Great communication throughout and couldn’t be happier with the final result. Lee was great at anticipating any issues during the works and patient and supportive with some of the specialist features and the entire team were always reliable and respectful of the property. Had some initial issues with the original installer assigned (CB Plumbing) but when raising this Jamie was quick to help address and ensure the standard expected was met by reassigning to Lee; following this the process was seamless. Would highly recommend working with both these guys if you’re looking to renovate your kitchen.

23 avril 2025
Avis spontané
Logo de Wickes - Hemel Hempstead

Réponse de Wickes - Hemel Hempstead

Hey Aksim, thanks for your five-star review, and I'm glad that Lee and Jamie were first class throughout your kitchen design and installation. It makes us proud you would recommend us, enjoy your new space! - Dylan

Noté 5 sur 5 étoiles

Exceptional from ordering to installation …

Jamie made the kitchen design planing and ordering so easy for us

Lee who was a recommended installer did a fantastic job installing our kitchen including project managing the extra trades we needing like electricians and plumbers. Respected our property trustworthy, giving us a hassle free experience keeping us informed along the way. Defo recommend.

4 avril 2025
Avis spontané
Logo de Wickes - Hemel Hempstead

Réponse de Wickes - Hemel Hempstead

Thank you for your kind words. We are delighted to hear that you had a positive experience with our team, from the design process to the installation. It's wonderful to know that Jamie made the planning and ordering process easy for you, and that Lee's professionalism and dedication made the installation a smooth one. We are proud of our team's commitment to providing exceptional customer service, and we are glad that you enjoyed your experience.
-AF

Noté 5 sur 5 étoiles

Brilliant service everytime

Brilliant service everytime

4 avril 2025
Avis spontané
Logo de Wickes - Hemel Hempstead

Réponse de Wickes - Hemel Hempstead

Thank you for taking the time to leave your review. We are so glad that you find the service to be brilliant every time you are in the store!
-AF

Noté 5 sur 5 étoiles

The fitter Lee Littlejohn provided a…

The fitter Lee Littlejohn provided a truly excellent service. He really went the extra mile to ensure that the kitchen was fitted to the highest possible standards - nothing was too much trouble. He was punctual, exceptionally hard working and very skilled at his trade. Can’t praise him highly enough.

24 février 2025
Avis spontané
Logo de Wickes - Hemel Hempstead

Réponse de Wickes - Hemel Hempstead

Hi Wendy, Thank you for your kind words. We are delighted to hear that you were so impressed with Lee's work. We strive to provide our customers with the highest quality service and it's great to hear that Lee exceeded your expectations. - SF

Noté 5 sur 5 étoiles

Kitchen makeover

Just had my new Wickes kitchen fitted by Lee Littlejohn. Can’t praise his work enough, and would have no hesitation recommending him. Well done Wickes, fabulous kitchen and brilliant fitting service.

17 février 2025
Avis spontané
Logo de Wickes - Hemel Hempstead

Réponse de Wickes - Hemel Hempstead

Hi Paddy, Thank you for taking the time to leave your review. We're delighted to learn about your experience with Lee and how pleased you are with the service they provided. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus