Wickes - Welwyn Garden City Avis 

156
•
TrustScore 5 sur 5

4,9

1 Bessemer Road, Welwyn Garden City Hertfordshire, AL7 1GF, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Harrison is a great asset to your store.He was really friendly and helped me to get my materials and load them onto the vehicle!Excellent customer service and great value for materials in store.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Very professional knowledgeable approachable and Greg went above and beyond to help me out . Give that man a raise

L'entreprise a répondu

Noté 5 sur 5 étoiles

Ollie did a great job - I highly recommend going with him for the design. He always responded quickly and went beyond what was needed (eg spending extra time on the visual design to make sure we could... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Absolute waste of time. Booked in for a bathroom and kitchen design appointment. The person was so uninterested, would not look at our drawings or measurements. Did not offer any real advice and w... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Quincaillerie
  2. aussi dans
  3. Magasin d'articles de salle de bains
  4. Magasin de matériel de cuisine
  5. Société d'énergie solaire

À propos de Wickes - Welwyn Garden City

Écrit par l'entreprise

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Coordonnées de contact

  • 1 Bessemer Road, Welwyn Garden City, Hertfordshire, AL7 1GF, Royaume-Uni

  • +441707428652

4,9

Excellent

TrustScore 5 sur 5

156 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,9

Tous les avis

(156)

14 656 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

We had a fantastic experience working…

We had a fantastic experience working with Oliver at Wickes on the design of our kitchen and bathroom. From start to finish, he made the entire process feel effortless. Oliver has a great eye for style and design, and his taste really helped bring our ideas together into something even better than we imagined.

He was professional, approachable, and attentive to every detail, making sure everything suited our needs perfectly. Nothing felt like too much trouble, and his guidance gave us complete confidence throughout the project.

Thank you Oliver!

14 février 2026
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Réponse de Wickes - Welwyn Garden City

We appreciate you sharing your kitchen and bathroom design experience. We're happy to hear that the process felt effortless and that Oliver's style and design sense exceeded your expectations. We value your feedback! -AK

Noté 5 sur 5 étoiles

Top service this evening from Mitchell…

Top service this evening from Mitchell & Dora. Thanks for being so helpful with regards to service and then going above and beyond to help with my lost phone… doh!

A credit to your store guys ☺️

12 février 2026
Avis spontané
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Réponse de Wickes - Welwyn Garden City

We're so happy to hear that you received top service and assistance with your lost phone. We appreciate you acknowledging Mitchell and Dora's dedication and your kind words! -AK

Noté 5 sur 5 étoiles

Oliver beattie is a hero

Oliver Beattie has helped me and my family massively with upgrading our kitchen. It looks incredible and all thanks to him. The staff there were wonderful but if there's anyone in that place that deserves a round of applause (or a raise lol) its him

7 février 2026
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Réponse de Wickes - Welwyn Garden City

Hi Kian Badis, We appreciate you sharing your feedback. We're happy to hear that Oliver Beattie could help with your kitchen upgrade and that you are pleased with the result. -LC

Noté 5 sur 5 étoiles

Designer Ollie is amazing

Recently had my kitchen done by DC Ollie he was so helpful and professional. Was always available and made me feel like a priority no matter the size of the the project.

5 février 2026
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Réponse de Wickes - Welwyn Garden City

Hi Shereese,

We're happy to hear that Ollie was helpful, professional, and made you feel like a priority. We appreciate you taking the time to share your experience with us. -Ellysse

Noté 5 sur 5 étoiles

Shereese helped so much with my…

Shereese helped so much with my grandparents while in store no question was too much and was extremely kind and professional in her approach. I can't recommend this branch and staff enough.

2 février 2026
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Réponse de Wickes - Welwyn Garden City

Hi Oliver, Thanks for taking the time leaving your review. We are happy to hear that Shereese was able to help your grandparents with any questions that they had. Thanks for taking the time leaving your review. -JL

Noté 5 sur 5 étoiles

Great job!!

Designer Oliver at Wickes Welwyn did an amazing job designing my newly installed kitchen very happy with the outcome would 100% recommend him to friends and family

26 janvier 2026
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Réponse de Wickes - Welwyn Garden City

Hi Aaron, we appreciate you taking the time to leave us a review. We're happy to hear that you are very pleased with your new kitchen design and would recommend our services. -LG

Noté 5 sur 5 étoiles

Just had our kitchen redone for the new…

Just had our kitchen redone for the new year and wanted to say a big thankyou to Oliver. His customer service was exceptional, was very knowledgeable in terms of supporting us in the design we wanted and was happy to answer any questions we had. We would definitely recommend wickes Welwyn with any kitchen and bathroom installations and couldn’t be happier with the work Oliver pulled of to give us a smooth and brilliant experience for such a big job!!

2 janvier 2026
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Réponse de Wickes - Welwyn Garden City

Hi, Phoebe. Thank you for taking the time to share your review with us. We are really happy to see that Oliver answered all your questions, providing exceptional customer service throughout your kitchen design and installation. Furthermore, we are glad to see that you couldn't be happier with the final results! Thank you again for your kind feedback. - Scott H

Noté 5 sur 5 étoiles

Headteacher of a Primary School

As Headteacher of a Primary School, I would like to express my sincere thanks and appreciation to Wickes – Welwyn Garden City for their outstanding support of our school.

Michael and the team at the Welwyn Garden City branch have been absolutely incredible in offering practical advice, high-quality resources and ongoing support. Their staff are consistently knowledgeable, approachable and genuinely keen to help, taking the time to understand our needs as a school and offering thoughtful, cost-effective solutions.

Whether advising on materials, helping us source the right products, or providing guidance that has saved us both time and money, Wickes have gone above and beyond what we would expect from a local business. Their willingness to support the school has made a real and tangible difference to our environment and, ultimately, to the children who learn here every day.

We are extremely grateful for their professionalism, generosity and community spirit, and would wholeheartedly recommend the Welwyn Garden City Wickes branch to any school or organisation looking for reliable expertise and excellent customer service.

12 janvier 2026
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Réponse de Wickes - Welwyn Garden City

Hi, Thanks for taking the time leaving your review. We are happy to hear the Welwyn Garden City store was able to provide resources and materials along with the knowledge from the staff advising on cost-effective solutions and understanding what the school needs. Thanks again for the kind feedback. -JL

Noté 5 sur 5 étoiles

Great experience through the whole process

Thank you to Oliver from the Welwyn store for our lovely new kitchen! Great support throughout the process, thoughtful guidance to our never ending list of questions, and a stunning kitchen perfectly tailored to the space.

12 janvier 2026
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Réponse de Wickes - Welwyn Garden City

Hi Katie, Thank you for taking the time to share your feedback! It is great to hear That you had such a positive experience with Oliver from the Welwyn store. -SM

Noté 5 sur 5 étoiles

Great Experience

We recently used Wickes to design our kitchen. Our designer Ollie was very patient and knowledgeable and made sure we got the kitchen design we wanted. It was a nice experience overall

5 janvier 2026
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Réponse de Wickes - Welwyn Garden City

Hi Elyott, Thank you for taking the time to share your feedback! It is wonderful to hear that you had such a great experience with Ollie and that they were able to help you design your perfect kitchen. -SM

Noté 5 sur 5 étoiles

OutStanding

Customer support is so not hard and so easy! Piotr is outstanding with his help and he looks like he is working hard! He is amazing 👏 10 Out Of 10 Thanks wickes wgc! Customer support and items are really GOOD!
I forgot to write it as I promised piotr so now I did it.

22 novembre 2025
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Réponse de Wickes - Welwyn Garden City

Hi Ollie, Thanks for taking the time leaving your review. We are happy to hear that Piotr was able to help and show the level of customer service we aim to provide. Thanks again for the kind feedback. -JL

Noté 5 sur 5 étoiles

The designer Oliver helped us…

The designer Oliver helped us tremendously. He was extremely clear in communication and our kitchen looks spectacular.

29 décembre 2025
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Réponse de Wickes - Welwyn Garden City

Hi, Alex. Thank you for taking the time to share your experience with us. We are delighted to see that Oliver was helpful and provided a great kitchen design. Thank you again for your kind feedback. - Scott H

Noté 5 sur 5 étoiles

Bathroom planning

Big shout out to Amy Tang. Made the whole process stress free. Very knowledgeable.

28 décembre 2025
Avis spontané
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Réponse de Wickes - Welwyn Garden City

Hi, Howard. Thank you for taking the time to share your review with us. We are happy to see that Amy was knowledgeable and made the whole process stress-free. Thank you again for your kind feedback. - Scott H

Noté 5 sur 5 étoiles

⭐️⭐️⭐️⭐️⭐️ Fantastic Service from Mitchell &…

⭐️⭐️⭐️⭐️⭐️ Fantastic Service from Mitchell & Greg at Wickes!

I had a great experience at Wickes thanks to two really helpful team members, Mitchell and Greg. They were friendly, knowledgeable, and took the time to understand what I needed. I went in unsure exactly what part I needed and even mentioned I was trying to fix my toaster — they didn’t just point me to shelves, they listened, asked questions, and made smart suggestions to help me find the right solution.

Their support made a tricky DIY moment much easier, and I left feeling confident about what to do next. Customer service like that really makes a difference!

13 décembre 2025
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Réponse de Wickes - Welwyn Garden City

Hey Nina, thanks for your amazing review, and I'm glad you enjoyed the service from Mitchell and Greg in our Welwyn Garden City store! - Dylan

Noté 5 sur 5 étoiles

Saturday kitchen design appointment

I visited the store on a Saturday. Meeting with Amy for a kitchen design appointment. I was instantly reassured I’d made the right decision. Amy’s product knowledge, experience and excellent customer service skills shone through. She listened in detail to my wants, needs and list of like-to-haves. In the hours appointment we wisked through every aspect and I’m really looking forward to seeing the first stage design. I’d highly recommend Amy for a kitchen design appointment!

15 novembre 2025
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Réponse de Wickes - Welwyn Garden City

Hi Alison.

We appreciate you taking the time to share your feedback. We're happy to hear that you felt reassured during your kitchen design appointment and that you found the product knowledge and customer service excellent. We're glad the appointment addressed your needs and wants.- PP

Noté 5 sur 5 étoiles

Served by Mitchell multiple occasions…

Served by Mitchell multiple occasions and have to say what a lovely helpful young man he is, always polite with a smile, makes a refreshing change

18 octobre 2025
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Réponse de Wickes - Welwyn Garden City

We appreciate you taking the time to leave us this feedback. We're so glad to hear that you had such a positive experience with Mitchell; it's great to hear! -AK

Noté 4 sur 5 étoiles

Francie went out of his way to help me…

Francie went out of his way to help me with the items that I needed to buy. He was very knowledge and was very polite.
He works at your Welwyn garden city branch

27 septembre 2025
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Réponse de Wickes - Welwyn Garden City

Hi Karen,

We're happy to hear that you had a positive experience at our Welwyn Garden City branch. We appreciate you mentioning Francie who assisted you and your kind words.

-Ellysse

Noté 5 sur 5 étoiles

Thank you Mitchell at Wickes Welwyn…

Thank you Mitchell at Wickes Welwyn Garden City for your help yesterday. He listened to me and what I needed and made sure I left the store with the products for the bathroom repairs.
I want to thank all the staff at this store for their support everytime I visited the store and needed advice. Best DIY store in the area, I say this as a resident for over 40 years.
Well done Wickes Welwyn Garden City team.
Emma

22 septembre 2025
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Réponse de Wickes - Welwyn Garden City

Hi Zage, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Mitchell in our store and that they provided you with useful advice. -AH

Noté 5 sur 5 étoiles

We recently had a bathroom fitted by…

We recently had a bathroom fitted by Wickes and are really happy with the results. Amy at Welwyn Garden City Wickes has been an absolute star. She has a wealth of experience and knowledge and she made everything so simple and stress free. She co-ordinated with Tony the fitter and the whole process felt professional and ran smoothly. Full credit to both Amy and Tony, I would recommend these in a heartbeat.

27 mai 2025
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Réponse de Wickes - Welwyn Garden City

Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Amy in our store and that they provided you with useful advice. -AH

Noté 4 sur 5 étoiles

Helpful in more ways

Helpful in more ways

The team at the Wickes Welwyn Garden City have been helpful in solving our dilemma - especially Alfie, going all the way to help us. Thanks again.

13 septembre 2025
Avis spontané
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Réponse de Wickes - Welwyn Garden City

We're happy to hear that our team was helpful in resolving your issue. We appreciate you mentioning the assistance you received from Alfie and your positive feedback. -AK

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